Remote Support Engineer jobs in Western Cape

A leading managed service provider is seeking a Level 3 Engineer to deliver remote technical support to clients based in the UK. This role requires strong communication and advanced technical skills across Microsoft and networking technologies. You will be a key escalation point, involved in project delivery and mentoring other engineers. The position offers full-time remote work with access to...

A leading cloud solutions provider is seeking a First Contact Resolution Engineer in South Africa. You will provide remote support for clients, troubleshooting devices and networks while ensuring exceptional customer service. Ideal candidates have a proactive approach, strong technical skills, and a passion for problem-solving. Benefits include 25 days of leave, birthday leave, and a commitment...

A leading IT service provider is looking for a passionate 2nd Line Engineer to provide exceptional remote support and troubleshoot a variety of IT issues for clients. The ideal candidate will possess strong skills in Microsoft 365 administration and desktop troubleshooting, with experience in service desk roles. This position supports a dynamic team environment, where attention to detail and...

A leading cloud solution provider is seeking a First Contact Resolution Engineer located in Cape Town, South Africa. The role involves resolving technical issues, providing remote customer support, and assisting in the progression of 1st Line engineers. Ideal candidates should possess a can-do attitude, technical troubleshooting skills, and a strong focus on customer service. You will enjoy...

A dynamic technology services company is seeking a Remote Support Engineer 2nd Line to provide high-quality support to a diverse international client base. The ideal candidate will have over 3 years of experience in IT support, along with strong troubleshooting and customer service skills. This remote position offers a salary range of R40k-R60k, fostering a people-first culture and an innovative...

A leading customer experience company is seeking Technical Support Specialists to assist users of sensory equipment. This role requires C1/C2 Dutch proficiency and at least 2 years of technical support experience. Responsibilities include troubleshooting, guiding users through technical issues, and ensuring documentation meets medical device quality standards. Join us in a remote work environment...

An established industry player is seeking a Level 2 Support Technician to join their dynamic team in Cape Town. This role involves providing both remote and onsite technical support, ensuring client issues are resolved in a timely manner. The ideal candidate will have strong experience with Microsoft 365, Azure, and troubleshooting networks. You will be expected to visit clients, thus a valid...

A technology services firm based in Cape Town is seeking an Intermediate Full-Stack Support Engineer to enhance application performance and reliability. This role demands expertise in C# and Angular, with a strong focus on Azure cloud services. The ideal candidate will have significant troubleshooting experience, coupled with a passion for mentoring junior team members and ensuring a seamless...

A leading E-commerce support company seeks a Customer Support and Sales Specialist to bridge the gap between service and sales. This hybrid role involves solving customer queries and identifying sales opportunities to drive revenue growth. Ideal candidates will have over a year of experience in customer interactions, excellent communication skills, and tech proficiency with CRM tools. This remote...

A fast-growing VOIP company is seeking a Technical Customer Support Specialist to provide support and troubleshooting assistance to clients. The ideal candidate will have at least 2 years of experience with a strong understanding of VOIP technologies. Responsibilities include handling inbound and outbound calls, resolving customer issues, and collaborating with teams. This is a fully remote...

A leading E-commerce support company is seeking a Customer Support and Sales Specialist to enhance customer loyalty while driving growth through effective upselling strategies. This remote position requires strong problem-solving skills and a proven sales orientation. The ideal candidate will have at least 1 year of combined customer support and sales experience, excellent communication skills,...

A UK-based Managed Service Provider is looking for an experienced 1st/2nd Line IT Support Engineer to provide remote support to clients. The ideal candidate will work during UK hours, resolving IT issues, managing support tickets, and maintaining high customer satisfaction. A minimum of 2 years in IT helpdesk is required, along with strong troubleshooting skills in Windows and Microsoft 365. This...

A customer support company in South Africa is seeking a Dutch Bilingual Technical Support Specialist II to deliver high-quality support in both Dutch and English. The role involves troubleshooting medical equipment inquiries and providing excellent customer service. Candidates should have strong communication skills and a passion for healthcare. This is a remote position with competitive...

A technology services provider is seeking a remote 1st/2nd Line IT Support Engineer based in Cape Town. The ideal candidate should have at least 2 years of experience in IT support, fluent English, and a strong understanding of troubleshooting hardware. Responsibilities include managing support tickets and providing friendly assistance to clients. This role offers a monthly salary of R18,000 and...

A progressive tech-enabled company is seeking a French Bilingual Customer Support Specialist II in Cape Town to deliver exceptional customer experiences remotely. You'll support customers via email, chat, and voice, handling complex inquiries with empathy and professionalism. Ideal candidates will have over 2 years of experience in customer support and be fluent in both French and English. This...

A leading e-commerce services company in South Africa seeks a Customer Support and Sales Specialist to enhance customer retention and revenue growth in a remote setup. Candidates should have 1+ years experience in customer-facing roles within SaaS or e-commerce, exceptional communication skills, and tech proficiency. This role combines problem-solving in customer service with revenue-generating...

A leading Managed Service Provider is seeking an enthusiastic IT Support Engineer to join their team. This remote position requires strong problem-solving skills and a passion for customer support. Candidate should have at least 2 years of experience in an IT helpdesk environment, alongside proficiency in Microsoft products. The role offers a competitive salary, 20 days of annual leave, and a...

A dynamic technology services provider is looking for a Support Engineer (Proactive Services) in Cape Town, South Africa. The candidate will handle proactive monitoring and backup/recovery services for clients, requiring excellent technical knowledge and strong customer service skills. Relevant qualifications in IT, including A-Level and Microsoft certifications, are essential. This role offers...

A leading IT solutions provider in Cape Town is seeking an experienced IT Support Engineer to deliver exceptional support for production IT deployments. The ideal candidate will have over 3 years of systems administration experience across UNIX/Linux and Windows, strong scripting skills in Shell and PowerShell, and excellent communication skills. Join a forward-thinking team focused on innovative...

A leading UK supplier seeks a Customer Support Executive to provide exceptional service to UK customers from Cape Town or remotely. The role involves processing orders, resolving customer queries, and liaising with internal teams. Candidates must have at least 1 year of experience in customer service, excellent communication skills, and the ability to work UK hours. This is a remote role with a...