remote support jobs in Western Cape

A premier staffing agency is seeking a Technology Support Engineer in Cape Town, South Africa. This role focuses on providing outstanding customer service and managing IT support across various hardware and software environments. Candidates should have at least five years of experience in an IT Service Center/Help Desk, strong problem-solving skills, and familiarity with Microsoft SCCM, Remedy,...

A leading technology company is seeking a remote support specialist in Cape Town to provide assistance to clients and resolve issues efficiently. Candidates should have at least 2 years of helpdesk experience and relevant certifications like A+ and Microsoft. Skills in computer literacy and effective communication are essential. This hybrid role demands the ability to cope under pressure and...

A specialist data solutions firm is seeking a Microsoft Power BI Developer to create and enhance business intelligence solutions. This fully remote role supports global clients, requiring at least 3 years of Power BI experience. Responsibilities include developing dashboards, collaborating with stakeholders, and troubleshooting reporting issues. Ideal candidates will have a strong grasp of data...

A leading e-commerce services company in South Africa seeks a Customer Support and Sales Specialist to enhance customer retention and revenue growth in a remote setup. Candidates should have 1+ years experience in customer-facing roles within SaaS or e-commerce, exceptional communication skills, and tech proficiency. This role combines problem-solving in customer service with revenue-generating...

A fast-growing VOIP company is seeking a Technical Customer Support Specialist to provide support and troubleshooting assistance to clients. The ideal candidate will have at least 2 years of experience with a strong understanding of VOIP technologies. Responsibilities include handling inbound and outbound calls, resolving customer issues, and collaborating with teams. This is a fully remote...

A leading managed service provider is seeking a Level 3 Engineer to deliver remote technical support to clients based in the UK. This role requires strong communication and advanced technical skills across Microsoft and networking technologies. You will be a key escalation point, involved in project delivery and mentoring other engineers. The position offers full-time remote work with access to...

A customer support company in South Africa is seeking a Dutch Bilingual Technical Support Specialist II to deliver high-quality support in both Dutch and English. The role involves troubleshooting medical equipment inquiries and providing excellent customer service. Candidates should have strong communication skills and a passion for healthcare. This is a remote position with competitive...

A leading cloud solution provider is seeking a First Contact Resolution Engineer located in Cape Town, South Africa. The role involves resolving technical issues, providing remote customer support, and assisting in the progression of 1st Line engineers. Ideal candidates should possess a can-do attitude, technical troubleshooting skills, and a strong focus on customer service. You will enjoy...

A technology recruitment agency is seeking a Compliance Officer to support compliance oversight in a remote role. The ideal candidate will have over 5 years of compliance experience, preferably in fintech, with strong skills in KYC onboarding and transaction monitoring. Responsibilities include supporting the MLRO, conducting due diligence checks, and maintaining compliance policies. This...

A leading e-commerce company is seeking a Senior Customer Support / Customer Experience Manager to enhance customer support operations. You will manage the entire customer support lifecycle, ensuring high satisfaction while driving operational excellence. The ideal candidate has over 5 years of experience in similar roles, particularly in e-commerce, with expertise in Zendesk and Shopify. This...

A leading customer experience organization is looking for a Dutch Technical Support Specialist II in Cape Town, South Africa. This role involves troubleshooting and guiding users through technical issues related to medical devices. Candidates should have strong communication skills, at least two years in technical support, and experience with Salesforce. The position offers remote working...

A prominent telecommunications company located in Somerset West is seeking a Customer Service Agent to ensure excellent customer satisfaction by solving inquiries and issues efficiently. The ideal candidate will have 1-3 years of customer support experience, be tech-savvy, and possess strong interpersonal skills. This role involves managing inbound and outbound calls, identifying customer needs,...

A leading E-commerce support company seeks a Customer Support and Sales Specialist to bridge the gap between service and sales. This hybrid role involves solving customer queries and identifying sales opportunities to drive revenue growth. Ideal candidates will have over a year of experience in customer interactions, excellent communication skills, and tech proficiency with CRM tools. This remote...

A leading UK supplier seeks a Customer Support Executive to provide exceptional service to UK customers from Cape Town or remotely. The role involves processing orders, resolving customer queries, and liaising with internal teams. Candidates must have at least 1 year of experience in customer service, excellent communication skills, and the ability to work UK hours. This is a remote role with a...

A remote work-focused company is seeking an E-commerce Customer Support Specialist to deliver exceptional customer experiences. The role involves resolving customer inquiries related to products, orders, and more while maintaining collaboration with internal teams. Candidates must have experience in e-commerce customer support and prior remote work experience with US or UK companies. Strong...

A leading recruitment agency is seeking a German Speaking IT Support Specialist to join a growing team. This role provides first and second-line support to users in German-speaking regions. Candidates should be fluent in German and English, have 1-3 years of IT support experience, and be knowledgeable in Windows, macOS, and Office 365. This is a full-time remote position, ideal for someone with...

A leading recruitment agency is seeking a Virtual Assistant to enhance operational efficiency and manage administrative tasks remotely. Responsibilities include managing schedules, coordinating meetings, and assisting in recruitment processes. The ideal candidate has proven experience in a similar role, strong communication skills, and proficiency in Microsoft Office and CRM software. This...

German Speaking Service Delivery Support Associate (Fully Remote) Cape Town, Western Cape, South Africa About the job Our client, one the world's largest eCommerce platforms, is looking for a highly driven German Speaking Service Delivery Support Associate . The company has been around for over 25 years and has an outstanding reputation within the eCommerce industry. They become one the...

A customer service firm is seeking dedicated Customer Service Representatives to join their remote team in Cape Town. The role involves addressing customer inquiries across multiple channels, providing tailored support, and maintaining high standards of service. Ideal candidates should have at least one year of online customer service experience and possess excellent communication skills. This...

A dynamic technology services company is seeking a Remote Support Engineer 2nd Line to provide high-quality support to a diverse international client base. The ideal candidate will have over 3 years of experience in IT support, along with strong troubleshooting and customer service skills. This remote position offers a salary range of R40k-R60k, fostering a people-first culture and an innovative...