Remote Support Engineer jobs in Cape Town

A leading IT service provider is looking for a passionate 2nd Line Engineer to provide exceptional remote support and troubleshoot a variety of IT issues for clients. The ideal candidate will possess strong skills in Microsoft 365 administration and desktop troubleshooting, with experience in service desk roles. This position supports a dynamic team environment, where attention to detail and...

A leading cloud solution provider is seeking a First Contact Resolution Engineer located in Cape Town, South Africa. The role involves resolving technical issues, providing remote customer support, and assisting in the progression of 1st Line engineers. Ideal candidates should possess a can-do attitude, technical troubleshooting skills, and a strong focus on customer service. You will enjoy...

A dynamic technology services company is seeking a Remote Support Engineer 2nd Line to provide high-quality support to a diverse international client base. The ideal candidate will have over 3 years of experience in IT support, along with strong troubleshooting and customer service skills. This remote position offers a salary range of R40k-R60k, fostering a people-first culture and an innovative...

An established industry player is seeking a Level 2 Support Technician to join their dynamic team in Cape Town. This role involves providing both remote and onsite technical support, ensuring client issues are resolved in a timely manner. The ideal candidate will have strong experience with Microsoft 365, Azure, and troubleshooting networks. You will be expected to visit clients, thus a valid...

A technology services firm based in Cape Town is seeking an Intermediate Full-Stack Support Engineer to enhance application performance and reliability. This role demands expertise in C# and Angular, with a strong focus on Azure cloud services. The ideal candidate will have significant troubleshooting experience, coupled with a passion for mentoring junior team members and ensuring a seamless...

A technology recruitment agency is seeking a Compliance Officer to support compliance oversight in a remote role. The ideal candidate will have over 5 years of compliance experience, preferably in fintech, with strong skills in KYC onboarding and transaction monitoring. Responsibilities include supporting the MLRO, conducting due diligence checks, and maintaining compliance policies. This...

A leading technology company in Cape Town is seeking an experienced support specialist. This remote role involves providing first-class technical support to a global customer base while collaborating with cross-functional teams. The ideal candidate will have at least two years in technical support, excellent communication skills, and a proactive approach to problem-solving. Join a dynamic team...

A leading e-commerce company is seeking a Senior Customer Support / Customer Experience Manager to enhance customer support operations. You will manage the entire customer support lifecycle, ensuring high satisfaction while driving operational excellence. The ideal candidate has over 5 years of experience in similar roles, particularly in e-commerce, with expertise in Zendesk and Shopify. This...

A leading LMS technology company is looking for a support specialist to join their operations team. The role involves providing exceptional technical support to clients globally, collaborating with teams to enhance customer experience, and maintaining IT systems. Ideal candidates should have experience in customer support and technical troubleshooting, with strong communication skills. This...

A forward-thinking technology firm is looking for a Gorgias Technical Customer Service Representative to provide high-level technical support in a remote setting. The ideal candidate has at least 1 year of hands-on experience with Gorgias and experience in a technical support role. Responsibilities include analyzing data to improve customer experience and owning ticket resolutions. The company...

A leading customer experience organization is looking for a Dutch Technical Support Specialist II in Cape Town, South Africa. This role involves troubleshooting and guiding users through technical issues related to medical devices. Candidates should have strong communication skills, at least two years in technical support, and experience with Salesforce. The position offers remote working...

A UK-based Managed Service Provider is looking for an experienced 1st/2nd Line IT Support Engineer to provide remote support to clients. The ideal candidate will work during UK hours, resolving IT issues, managing support tickets, and maintaining high customer satisfaction. A minimum of 2 years in IT helpdesk is required, along with strong troubleshooting skills in Windows and Microsoft 365. This...

Join Hire Hangar and work with fast‑growing global companies while building a long‑term, remote career. Remote Administrative Assistant – Operations & Research Support Location: Remote Type: Full‑Time or Part‑Time We’re hiring a Remote Administrative Assistant to support clients with research, documentation, and operational tasks. This role is ideal for someone who thrives on structure,...

A leading recruitment agency is seeking a German Speaking IT Support Specialist to join a growing team. This role provides first and second-line support to users in German-speaking regions. Candidates should be fluent in German and English, have 1-3 years of IT support experience, and be knowledgeable in Windows, macOS, and Office 365. This is a full-time remote position, ideal for someone with...

A technology services provider is seeking a remote 1st/2nd Line IT Support Engineer based in Cape Town. The ideal candidate should have at least 2 years of experience in IT support, fluent English, and a strong understanding of troubleshooting hardware. Responsibilities include managing support tickets and providing friendly assistance to clients. This role offers a monthly salary of R18,000 and...

German Speaking Service Delivery Support Associate (Fully Remote) Cape Town, Western Cape, South Africa About the job Our client, one the world's largest eCommerce platforms, is looking for a highly driven German Speaking Service Delivery Support Associate . The company has been around for over 25 years and has an outstanding reputation within the eCommerce industry. They become one the...

A leading Managed Service Provider is seeking an enthusiastic IT Support Engineer to join their team. This remote position requires strong problem-solving skills and a passion for customer support. Candidate should have at least 2 years of experience in an IT helpdesk environment, alongside proficiency in Microsoft products. The role offers a competitive salary, 20 days of annual leave, and a...

A dynamic technology services provider is looking for a Support Engineer (Proactive Services) in Cape Town, South Africa. The candidate will handle proactive monitoring and backup/recovery services for clients, requiring excellent technical knowledge and strong customer service skills. Relevant qualifications in IT, including A-Level and Microsoft certifications, are essential. This role offers...

A leading IT solutions provider in Cape Town is seeking an experienced IT Support Engineer to deliver exceptional support for production IT deployments. The ideal candidate will have over 3 years of systems administration experience across UNIX/Linux and Windows, strong scripting skills in Shell and PowerShell, and excellent communication skills. Join a forward-thinking team focused on innovative...

A leading recruitment agency is seeking a Virtual Assistant to enhance operational efficiency and manage administrative tasks remotely. Responsibilities include managing schedules, coordinating meetings, and assisting in recruitment processes. The ideal candidate has proven experience in a similar role, strong communication skills, and proficiency in Microsoft Office and CRM software. This...