problem management jobs

ROLE PURPOSE The Problem Management Specialist is responsible for ensuring the consistent and reliable delivery of IT services while managing the lifecycle of all problems to improve overall service quality. This hybrid role combines service assurance oversight with proactive problem management, including monitoring service performance, managing incidents and problems, conducting root cause...

Functieomschrijving The Problem and Escalation Manager is required to reduce the likelihood and impact of incidents by identifying actual and potential causes of incidents and managing workarounds and known errors. This role also integrates with change management, incident management, and configuration management. Key Role Responsibilities: - Analysing historical data to identify and...

PURPOSE: To be responsible for managing the lifecycle of all problems and to prevent problems and resulting incidents from happening, to eliminate reoccurring incidents and to minimise the impact of incidents that cannot be prevented FORMAL EDUCATION: - Grade 12 - IT Certificate/Diploma EXPERIENCE: - Experience in the IT industry with specific focus on Outsourcing 3 to 5 years - Experience in...

Description: A new and exciting opportunity has arisen in Europe’s leading independent provider of IT infrastructure services. We are looking for a Problem Manager within the newly formed Proactive Insights Team within the BP&O Optimisation Department. The Proactive Insights Team main objective is to issue prevention, automation or to reduce effort for Computacenter and our customers. This is...

We are Kocho Kocho recognise that technology on its own does not deliver change and offers technology adoption services alongside excellent technical consulting to enable our clients to achieve their business goals on their journey to Become Greater. Our head office is in the heart of London’s West End and provides a comfortable working environment with flexible collaboration spaces that...

Job Description This is an exceptional opportunity for a Senior Business Analyst to join a global leader in software, data, and AI solutions. As part of a discovery team, you will analyse complex problem landscapes to deliver AI solutions for global blue-chip clients and governments worldwide. This role is 100% remote, offering between R1.3M - R1.4M THE COMPANY This company is a global leader...

Job Description To ensure incident controls and processes are in place as well as recorded to minimize operational business risk impact ensuring the best possible levels of service quality, confidentiality, integrity and availability are maintained - Build working relationships across teams and functional lines in order to enhance work delivery, collaboration and innovation - Develop, encourage...

"At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Klipboard provides specialist software, services and support to deliver fully integrated trading and business management...

CALL CENTRE/HELP DESK ENVIRONMENT CAPE TOWN Purpose: The purpose of the job is to provide a technical expert layer to resolve technical faults escalated to the Problem Management Department in accordance with ITIL processes. The Problem Analyst is responsible for identifying root-causes for escalated problems and to provide work-arounds and permanent solutions to eliminate such faults. Minimum...

Business Unit:Discovery Central Services Function:Information Technology Date:28 Jul 2025 Discovery - Technology Services Problem Analyst (Senior) About Discovery- Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of...

Cape Coast Group of Companies - Hout Bay, Cape TownThis is a career opportunity for a Financial Manager at the Cape Coast Group of Companies in Hout Bay, Cape Town. Besides assisting with daily operations responsibilities include preparing management accounts, cashflow forecasts, financial results, tax calculations, budgets, audit management, intercompany reconciliations and ensuring compliance...

Tasks and Responsibilities •Ensure that all construction activities within the designated areas are well planned, coordinated and be able to utilize all available resources in coordination with other functional Managers in directing and supervising all involved site personnel, and subcontractors when required.•Lead and ensure all work groups are properly guided, in close cooperation with the...

Our Client is one of the leaders in freight forwarding and logistics, They are looking for a strong Pricing Agent to join their Cape Town team.This candidate will be required to further develop the Ocean product in the marketplace through focus on Operations, Finances, Sales, People, Systems, and Culture in adherence to the company’s policy and procedures. Create and maintain an effective...

Workshop Manager position available in a company committed to excellence in the fitness industry. This role supports the companys promise to customers by minimizing downtime and ensuring fitness equipment is serviced to the highest standards. Ideal for a hands-on, detail-oriented environment that thrives on operational efficiency, quality, and reliability. Be part of a team that values customer...

Minimum requirements: - Completed Finance degree - Key Responsibilities: - Lead and manage audit engagements from planning to completion. - Prepare and review financial statements in accordance with IFRS for SMEs. - Evaluate internal controls and identify areas for improvement. - Supervise, mentor, and train junior audit staff. - Identify and communicate audit findings, risks, and...

What Youll Be Responsible For - Managing daily site construction activities in line with safety, quality, and permit-to-work requirements - Independently compiling Risk Assessments, Method Statements, and HSE documentation - Leading and coordinating site teams, supervisors, team leaders, and subcontractors - Preparing and submitting daily progress and site reports - Interpreting engineering...

The Account Manager manages relationships with assigned customers, ensuring service quality, responsiveness, and consistent sales support. This role is focused on retaining key accounts within the region and increasing wallet share through a deep understanding of customer needs, proactive engagement, and a solutions-driven approach. Responsibilities: - Build and maintain strong, long-term...

📣 Vacancy: Management Accountant (CA(SA)) Manufacturing 📍 Location: Johannesburg South 💼 Employment Type: Permanent 💰 Salary: R 800 000 per annum (Negotiable) 🔎 Key Requirements: - Qualified CA(SA) - Minimum 2 years post‑articles experience - Prior exposure within a stock-related or manufacturing/production environment - Costing experience (product costing, BOMs, standard costing, and variance...

Key Responsibilities: - Oversee daily operations to ensure efficiency, customer satisfaction, and adherence to safety and compliance standards. - Manage budgets, cost control, and resource allocation; implement cost-saving initiatives without compromising quality. - Develop and implement strategic and operational plans aligned with organizational objectives. - Lead, train, and mentor managers...

About us, purpose, experience and qualifications about us: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing purpose: - To ensure incident controls and processes are in place as well as recorded to minimize operational business risk impact ensuring the best possible levels of service quality, confidentiality,...