problem incident manager jobs in Western Cape

The Incident Manager (IM) is a trusted account team member who works with our Customer Service and Support engineers and our customers to manage complex reactive support scenarios and provide insights into operational health opportunities for customer accounts. The goal of the IM is to be the customer advocate and enable resolution of Reactive Issues through the following key activities: -...

Job Description This is an exceptional opportunity for a Senior Business Analyst to join a global leader in software, data, and AI solutions. As part of a discovery team, you will analyse complex problem landscapes to deliver AI solutions for global blue-chip clients and governments worldwide. This role is 100% remote, offering between R1.3M - R1.4M THE COMPANY This company is a global leader...

Hi, I'm Zandile Vanqa your Recruiter and guide to joining CSG. At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. Channel the power of YOU and begin the journey to becoming a CSGer. What you'll...

Senior Security Engineer, Security Incident Response TeamGitLab is an open-core software company that develops an AI-powered DevSecOps Platform used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software...

A leading payments provider in Cape Town seeks an Intermediate SOC Engineer to manage security monitoring and incident response across their digital assets. The role requires a strong background in information security, at least three years of full-time experience, and knowledge of SIEM platforms. Candidates should be problem-solvers who are eager to learn and adapt. Join a dynamic team committed...

A leading recruitment firm seeks a Senior Cisco Security Engineer to provide IT security support and manage network infrastructure. The successful candidate will monitor systems to safeguard against cyber threats, manage security technologies, and ensure compliance. Applicants should have at least 3 years of experience with Cisco networking technologies, strong knowledge of security architecture,...

An IT service management firm in Cape Town is seeking a Service Delivery Manager to oversee incident governance, manage stakeholder communication, and drive service excellence. The ideal candidate will have over 3 years' experience in ITSM roles, preferably with ITIL certifications, and be proficient in Jira Service Management. Candidates should be prepared for a collaborative environment,...

Redherd is partnering with a large, well-established retail group to help expand their internal cyber security operations team. We’re looking for a technically skilled Blue Teamer with strong incident response and SOC transformation experience, who’s excited about defending against evolving cyber threats and maturing detection and response capabilities. About Redherd Redherd is a specialist...

About Us Integrity360 is the largest independent cyber security provider in Europe, with a growing international presence spanning the UK, Ireland, mainland Europe, Africa and the Caribbean. With over 700 employees, across 12 locations, and six Security Operations Centres (SOCs)—including locations in Dublin, Sofia, Stockholm, Madrid, Naples and Cape Town—we support more than 2,500 clients...

Key Responsibilities Client Ownership & SLA Delivery - Act as the primary technical contact for assigned SLA clients - Take ownership of incidents, requests, and problems for those clients - Ensure tickets are handled in line with contractual SLAs and internal KPIs - Proactively communicate with clients regarding progress, delays, and resolutions Technical Support (Tier 2 / Intermediate) Provide...

- Manages the following sites; - Clients Head Office - 12 employees - Client Port Offices X 3 12 employées  - All PFSO Functions (All Port Sites); - Plans Berth Security to ensure no trespassing or stowaways - Maintain the Facility Security Plan - Monthly meetings with MARSECO - Regular communications with SAPS - Compiling reports and maintenance of records of ALL ships that berth at the...

We are seeking an experienced Production Manager based in Cape Town to plan, coordinate, and control production activities within a packaging manufacturing environment. The role is responsible for ensuring efficient operations, compliance with quality, safety, and GMP standards, and the effective leadership of production teams to meet operational and customer requirements. Employment Status:...

The Incident Manager (IM) is a trusted account team member who works with our Customer Service and Support engineers and our customers to manage complex reactive support scenarios and provide insights into operational health opportunities for customer accounts. The goal of the IM is to be the customer advocate and enable resolution of Reactive Issues through the following key activities: -...

A leading recruitment company is seeking a Principal Security Engineer to deliver enterprise-level security solutions in Cape Town, South Africa. The ideal candidate will have over 8 years of experience in information security and a strong background in SIEM/SOC technologies, vulnerability management, and firewall technologies. This role requires excellent problem-solving skills, the ability to...

Senior Security Engineer, Security Incident Response Team GitLab is an open-core software company that develops an AI-powered DevSecOps Platform used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software...

Hi, I'm Zandile Vanqa your Recruiter and guide to joining CSG. At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. Channel the power of YOU and begin the journey to becoming a CSGer. What you'll...

A leading recruitment agency is seeking a Security Engineer to manage complex technical issues, provide onsite support and optimize client infrastructure. The ideal candidate will have extensive experience in IT management and security certifications, along with excellent communication skills. Responsibilities include troubleshooting and providing technical leadership to ensure secure operations....

The Incident Manager (IM) is a trusted account team member who works with our Customer Service and Support engineers and our customers to manage complex reactive support scenarios and provide insights into operational health opportunities for customer accounts. The goal of the IM is to be the customer advocate and enable resolution of Reactive Issues through the following key activities: -...

A leading recruitment agency seeks a skilled Security Engineer (L3) in Cape Town. This role involves managing high-complexity tickets, troubleshooting advanced issues, and mentoring junior engineers. Ideal candidates will possess an advanced qualification in IT, relevant certifications, and solid experience in a medium to large ICT environment. You'll ensure operational security infrastructure...

Responsibilities Operational Oversight - Manage all warehouse operations during night shift, including receiving, replenishment, picking, and staging - Ensure smooth handover processes between day and night shifts - Monitor and report on night shift performance, highlighting risks or delays Team Leadership - Lead, supervise, and develop a team of warehouse operators across various night...