helpdesk technical support jobs in Parow

Key Responsibilities - Team Management & Development (South Africa): Lead the setup, daily management, performance appraisal and capability building of the local technical support team; ensure efficient team operations to cover and support the entire Southern African market. - Customer Service System Development: Establish and optimize regional customer service channels and processes (including...

Company Description 2Ship Solutions specializes in logistics and e-commerce applications that enhance productivity, save time, and reduce errors. Serving a wide range of clients from large corporations to small businesses, 2Ship Solutions is recognized for its expertise and ability to deliver tailored solutions. With a commitment to meeting the dynamic demands of businesses, the company is a...

Technical Support Agent (Entry-Level) – GoMetro Bridge Durbanville, Cape Town Role Overview GoMetro is looking for an Entry-Level Technical Support Agent to join our Durbanville office and support our Bridge platform — a leading telematics aggregation and fleet execution system used by logistics and transport operators. This role is ideal for someone at the start of their technical...

Business unit, Department, ReportingBusiness Unit: CPSDepartment: Field ServicesReports to: Ops Manager: Onsite Operations (M/S6) Core DescriptionProviding technical support onsite or via remote-access systems, ensure prompt response and resolution of client support requests and service tickets.Successfully perform the full range of defined tasks (from monitoring and maintaining to repairing /...

Key Responsibilities - Provide first-line software support to end users via email, helpdesk system, and telephone - Respond to and resolve software-related queries efficiently and professionally - Create, maintain, and publish user support documentation - Deliver general software training and conduct skills assessments for end users - Support Microsoft Office applications and other...

Join Our Team: Junior Moodle Helpdesk Agent:- Location: In-person - Big Bay, Cape Town | Type: Full-time | Sector: e-Learning SupportAbout UsAt iLite, we’re passionate about transforming the online learning experience. As a leading provider of cutting-edge Moodle hosting, support, and consulting services, we empower organisations across a wide range of industries to deliver impactful e-learning....

Summary and purpose of the Job: Do you have a passion for offering excellent customer service, helping our customers with problems to get to the right place for support? Do you have an interest in technology, and understand the key elements of IT, telephony and connectivity? Well, if this is you, we have the perfect opportunity. We are looking for enthusiastic individuals to join our dynamic and...

Provide 2nd and 3rd line support for hardware, software, network, and system issues.Troubleshoot complex technical problems across Windows, Mac, and mobile platforms.Monitor and support servers andnetworksAssist with network configuration, Active Directory, Exchange, and VPN setupsEscalate unresolved issuesGuidance and training to 1st line support staff as neededGrade 12 / MatricTertiary...

INTRODUCTION ABOUT THE COMPANY Yutiliti is a division of Lightstruck. Lightstruck's vision is to develop, own and operate high-end, last-mile fibre for the long-term economic and social benefit of the communities in which it is deployed. Lightstruck intends to bring rapid and reliable fibre to communities across Southern Africa. Yutiliti provides a digital utility to homes and businesses by...

Job ID:18002Position Type:Full-TimeJob Function:Finance / AccountingWorkplace Type:Division:TFG Finance and AdvisoryProvince:Western CapeLocation:Cape Town NorthSuburb:Parow (Parow)Position Description:The Technical Analyst provides support and resolution of finance systems queries, with a particular focus on master data maintenance. The Technical Analyst provides guidance to customers on policy...

Liberty Technologies is a leading provider of security solutions, specializing in CCTV, access control, electric fencing, fire detection systems, and more. We are committed to delivering top-quality services to our clients and maintaining high standards of safety and security. We are looking for a motivated Technician’s Assistant to join our dynamic team. As a Technician’s Assistant, you will...

Key Responsibilities The focus of the role (not limited to) general customer service queries and technical support relating to the software installation, which will entail the following support: - General customer service queries and technical support relating to the software. - Accessing business information relating to the account - Updating business contacts and other account information -...

Technical Support & Cloud Administrator CAPE TOWN- We do have a great company culture with a hybrid / remote work policy- We are looking for someone that is passionate about their work, with a can-do attitude combined with a willingness to always be open to assist colleagues. Job Overview In this role, you will provide internal IT support for Nclose, including building systems, setting up...

iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. The iStore Technical Support Technicians are a combination of technically strong...

Role Details Location: Cape Town, South Africa Work Arrangement: Work from home Type of Support: Phones and emails Contract Duration: Full-time Work Schedule: 8:00 am - 5:00 pm CET Two consecutive days off Expected Start Date: February, 2026 About Us Crescendo represents peak CX performance in the AI era. We combine world-class outsourcing expertise with innovative technology to set a new...

Key Responsibilities First-Line Support - Monitor and respond to incoming helpdesk tickets - Resolve common IT issues including: - Password resets and account lockouts - Microsoft 365 user issues (Outlook, Teams, OneDrive sync issues) - Basic workstation troubleshooting - Printer and peripheral support - Software installation and configuration Microsoft 365 Support - Assist with basic...

The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice...

Customer Support - Deliver excellent customer service and resolve queries effectively using outstanding listening and soft skills. - Provide telephonic assistance with a focus on accuracy and customer satisfaction. - Respond to a range of inbound customer queries, offering appropriate and timely solutions. Accounting and Compliance - Advise customers on business accounting practices, including...

iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. The iStore Technical Support Technicians are a combination of technically strong...

iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. The iStore Technical Support Technicians are a combination of technically strong...