helpdesk technical support jobs in Brackenfell

Key Responsibilities - Team Management & Development (South Africa): Lead the setup, daily management, performance appraisal and capability building of the local technical support team; ensure efficient team operations to cover and support the entire Southern African market. - Customer Service System Development: Establish and optimize regional customer service channels and processes (including...

Business unit, Department, ReportingBusiness Unit: CPSDepartment: Field ServicesReports to: Ops Manager: Onsite Operations (M/S6) Core DescriptionProviding technical support onsite or via remote-access systems, ensure prompt response and resolution of client support requests and service tickets.Successfully perform the full range of defined tasks (from monitoring and maintaining to repairing /...

Who are we?Sanlam is dedicated to supporting, growing, and empowering clients with affordable, easy, and suitable solutions, primarily through face-to-face intermediary channels, but also directly. We have approximately 2,000 tied advisers and 2,000 supporting independent brokers, all dedicated to meeting the financial needs of our clients. Our vision: We aspire to be the best at building...

A leading equipment supplier is seeking an experienced qualified artisan to provide expert technical support and ensure effective resolution of product issues. The ideal candidate will have a minimum of 5 years' experience and be skilled in technical report writing, troubleshooting, and business communication. Responsibilities include reporting on product health and supporting new product...

A leading engineering firm in Bellville seeks a qualified Artisan to provide expert technical support, manage product health, and conduct detailed investigations and reporting on product issues. Candidates need a minimum of 5 years’ trade qualification in a relevant mechanic field and strong technical report writing skills. Familiarity with warranty processes and excellent interpersonal skills...

A prominent equipment company in Bellville is seeking a qualified Artisan to provide expert technical support and handle product issues, ensuring improved product health across all responsibilities. The ideal candidate will have a minimum of 5 years' experience in mechanical trades such as Diesel Mechanics, along with skills in technical report writing and problem solving. This role involves...

A dynamic tech support company is seeking Technical Customer Service Consultants for their Durbanville office. In this role, you'll help customers resolve technical issues related to web hosting, email setups, and control panel support. Candidates should possess strong communication skills and a passion for customer service, with at least two years of experience in a technical customer service...

Company Description 2Ship Solutions specializes in logistics and e-commerce applications that enhance productivity, save time, and reduce errors. Serving a wide range of clients from large corporations to small businesses, 2Ship Solutions is recognized for its expertise and ability to deliver tailored solutions. With a commitment to meeting the dynamic demands of businesses, the company is a...

Technical Support Agent (Entry-Level) – GoMetro Bridge Durbanville, Cape Town Role Overview GoMetro is looking for an Entry-Level Technical Support Agent to join our Durbanville office and support our Bridge platform — a leading telematics aggregation and fleet execution system used by logistics and transport operators. This role is ideal for someone at the start of their technical...

We are looking for a Helpdesk Technical Support Rep Based in Helderburg Cape Town for a full Day Position basised in office. Key Responsibilities but not Limited to.- Manage inbound technical calls: - Manage outbound calls: - Network Management: - Assist Clients in Rebooting Media Players and assist in remote fixes: - Manage Engine System administrator: - Adhoc: - Cost Estimate and...

A technology solutions provider in Stellenbosch seeks a Client Centre Team Member to provide efficient, friendly support for client inquiries. The role involves diagnosing technical issues, maintaining support resources, and collaborating closely with product teams. Ideal candidates are fluent in isiXhosa or isiZulu, have a strong attention to detail, and possess at least Matric. A good...

INTRODUCTION ABOUT THE COMPANY Yutiliti is a division of Lightstruck. Lightstruck's vision is to develop, own and operate high-end, last-mile fibre for the long-term economic and social benefit of the communities in which it is deployed. Lightstruck intends to bring rapid and reliable fibre to communities across Southern Africa. Yutiliti provides a digital utility to homes and businesses by...

Purpose of the Job:The purpose of Technical Administrator role is to provide administrative and organizational support to the Properties Technical Team, ensuring they are fully supported and enabled to deliver operational objectives. This role further serves as the face of administrative and organizational support services to both internal and external stakeholders, providing an exceptional...

Purpose: To effectively assist customers in a professional and competent manner with technical support and assistance in choosing a product that is best suited for their specific needs - and with the aim of achieving customer satisfaction generating sales and promote sustainable business growth.**KEY RESPONSIBILITIES:- Attend to customers in a professional, competent, and helpful manner.-...

Technical Support & Cloud Administrator CAPE TOWN- We do have a great company culture with a hybrid / remote work policy- We are looking for someone that is passionate about their work, with a can-do attitude combined with a willingness to always be open to assist colleagues. Job Overview In this role, you will provide internal IT support for Nclose, including building systems, setting up...

FusionTek is a Managed Service Provider (MSP) with offices in multiple US locations and team members globally. We're a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007. We’re also rapidly growing and are looking for top-tier candidates who share our four core values: - We are team players, collectively working...

Vollherbst is a premium packaging and print partner serving leading wine, spirits, and FMCG brands. Their South African team operates as a compact, agile team backed by global expertise – combining premium standards with startup adaptability. They have an opportunity available for a Technical Production & Brand Support Specialist to join the team – a technically strong individual who can run...

A Managed Service Provider is seeking a Helpdesk Technician to deliver outstanding technical support to clients. Responsibilities include troubleshooting Windows and MacOS systems and assisting with Office 365 services. The role offers the flexibility to work remotely, alongside a competitive salary between R250,000 - R300,000 per year, bonus eligibility, and comprehensive benefits. Ideal...

FusionTek is a Managed Service Provider (MSP) with offices in multiple US locations and team members globally. We're a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007. We're also rapidly growing and are looking for top-tier candidates who share our four core values: - We are team players, collectively working...

FusionTek is a Managed Service Provider with offices in Kirkland, WA, Federal Way, WA, Washington, DC, and Tampa, FL. We're a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007. We're also rapidly growing and are looking for top-tier candidates who share our four core values: - We are team players, collectively...