Technical Support jobs in Parow

Key Responsibilities - Team Management & Development (South Africa): Lead the setup, daily management, performance appraisal and capability building of the local technical support team; ensure efficient team operations to cover and support the entire Southern African market. - Customer Service System Development: Establish and optimize regional customer service channels and processes (including...

Company Description 2Ship Solutions specializes in logistics and e-commerce applications that enhance productivity, save time, and reduce errors. Serving a wide range of clients from large corporations to small businesses, 2Ship Solutions is recognized for its expertise and ability to deliver tailored solutions. With a commitment to meeting the dynamic demands of businesses, the company is a...

Technical Support Agent (Entry-Level) – GoMetro Bridge Durbanville, Cape Town Role Overview GoMetro is looking for an Entry-Level Technical Support Agent to join our Durbanville office and support our Bridge platform — a leading telematics aggregation and fleet execution system used by logistics and transport operators. This role is ideal for someone at the start of their technical...

Business unit, Department, ReportingBusiness Unit: CPSDepartment: Field ServicesReports to: Ops Manager: Onsite Operations (M/S6) Core DescriptionProviding technical support onsite or via remote-access systems, ensure prompt response and resolution of client support requests and service tickets.Successfully perform the full range of defined tasks (from monitoring and maintaining to repairing /...

Job ID:18002Position Type:Full-TimeJob Function:Finance / AccountingWorkplace Type:Division:TFG Finance and AdvisoryProvince:Western CapeLocation:Cape Town NorthSuburb:Parow (Parow)Position Description:The Technical Analyst provides support and resolution of finance systems queries, with a particular focus on master data maintenance. The Technical Analyst provides guidance to customers on policy...

Liberty Technologies is a leading provider of security solutions, specializing in CCTV, access control, electric fencing, fire detection systems, and more. We are committed to delivering top-quality services to our clients and maintaining high standards of safety and security. We are looking for a motivated Technician’s Assistant to join our dynamic team. As a Technician’s Assistant, you will...

Customer Support - Deliver excellent customer service and resolve queries effectively using outstanding listening and soft skills. - Provide telephonic assistance with a focus on accuracy and customer satisfaction. - Respond to a range of inbound customer queries, offering appropriate and timely solutions. Accounting and Compliance - Advise customers on business accounting practices, including...

ENVIRONMENT: YOUR ambition, strong technical curiosity and customer-first mindset is wanted by a thriving Managed Service Provider company to fill the role of a 1st Line Technical Support Engineer. You will support a diverse client base remotely and occasionally onsite. This role offers exposure to a wide range of technologies and the chance to grow your skills through collaboration with senior...

Pay: Up to R10 500,00 per month Job description: Job description: Were looking for Technical Support Agent to join our dynamic support team. In this role, youll provide frontline support for hardware and software issues, primarily related to POS (Point of Sale) systems, while using CRM to manage customer queries. - 12 years of experience in technical support or IT background - 1-2 years...

Description To provide administrative support to the sales team in the region- 1. Provide administrative support to the brokers & representatives- Handling telephone enquiries from brokers & reps- Prepare quotations for brokers and reps in the sales managers’ absence.- Distribute correspondence to brokers and reps- Distribute and handle enquiries regarding commission statements - Administrate...

Our client is a licensed financial services provider. They provide innovative fintech solutions, including OTC trading, a crypto payment gateway, custodial services, and more. Their mission is to reshape the financial ecosystem by connecting banks and blockchain infrastructure onto a single platform. Role Overview Our client is seeking a proactive and detail-oriented Technical Support...

Tech Support Team Leader Location: Cape Town, South Africa Job Type: Full-Time | On-site About the Role: Our client is seeking a highly skilled and motivated Tech Support Team Leader to oversee and manage a team of technical support specialists. The successful candidate will ensure the delivery of exceptional technical assistance to clients, maintain high service standards, and drive...

Overview Hire Resolve’s client in the renewable energy industry is urgently seeking the expertise of a Technical Support Manager in Cape Town. Responsibilities: Supporting clients Managing the support tickets & tracker Managing support staff Managing new product testing process Managing faults on products Managing Replacement stock Running training sessions Requirements: Preferable...

A leading organisation is seeking a Technical Support Agent to join their Technical Support Department. The ideal candidate will have previous technical contact centre experience and the ability to troubleshoot technical issues efficiently while delivering excellent customer service. This role requires a proactive, adaptable, and results-oriented individual. ? Key Responsibilities - Manage...

Vollherbst is a premium packaging and print partner serving leading wine, spirits, and FMCG brands. Their South African team operates as a compact, agile team backed by global expertise – combining premium standards with startup adaptability. They have an opportunity available for a Technical Production & Brand Support Specialist to join the team – a technically strong individual who can run...

Our Client: One of the leading universities in South Africa What they can offer you: Flexible Working conditions - Relocation Assistance - 100% discount on education for the staff member & 90% for direct family members - Structured package to benefit your bottom line - Permanent position Salary: The annual remuneration package, including benefits, is negotiable between R711 889 to R837...

Key Responsibilities End-User Support · Handle incoming calls and respond to support emails about product malfunctions (screens, hardware, and content). · Log all issues accurately Cloud Base system and escalate where necessary. · Build and maintain strong relationships with end-users through clear and professional communication. Monitoring & Troubleshooting · Conduct reactive monitoring of...

Hire Resolve's client in the renewable energy industry is urgently seeking the expertise of a Technical Support Manager in Cape Town. Responsibilities: - Supporting clients - Managing the support tickets & tracker - Managing support staff - Managing new product testing process - Managing faults on products - Managing Replacement stock - Running training sessions Requirements: - Preferable...

ENVIRONMENT: OUR client is a thriving Managed Service Provider company dedicated to achieving excellence in the IT industry. Their team is looking for a 3rd Line Technical Support Engineer with at least 7 – 8 years' experience, to support their client remotely as well as onsite when required. Their team is very technical, and you will have many opportunities to get involved in, not just...

ENVIRONMENT: A dynamic Independent Asset Management Firm seeks a strong technical & results-driven Technical Support Analyst to fill a 12-Month Contract role where you will ensure seamless IT support for software, hardware and applications across regional and global teams, both on-site and remotely. You will also log and manage incidents and service requests, maintaining detailed records in line...