Helpdesk Coordinator jobs

Purpose of the Role: To manage and coordinate all facilities-related service requests, ensuring efficient task allocation, communication, documentation, and compliance with internal processes and service level agreements. Key Performance Areas (KPAs): Helpdesk Processing - Receive, log, and track all facilities-related service requests via email, WhatsApp, or phone. - Ensure accurate and...

Key skills/attributes/position-specific competencies: The following indicates what would typically be expected for this role at a competent level: - After-hours availability for critical support where required. (Moved to the top of this list) - Knowledge of Microsoft Desktop and server applications. - Knowledge of computer hardware and peripherals and basic networking (LAN, VPN). - Excellent...

We're looking for an IT Helpdesk! We're seeking a highly motivated, service-minded Technical Support Specialist to join our IT team. The Technical Support Specialist will be the first point of contact for users requiring assistance with hardware, software, network, and other IT service issues. This role is crucial to ensuring our employees' productivity by providing fast and efficient...

Summary and purpose of the Job: Do you have a passion for offering excellent customer service, helping our customers with problems to get to the right place for support? Do you have an interest in technology, and understand the key elements of IT, telephony and connectivity? Well, if this is you, we have the perfect opportunity. We are looking for enthusiastic individuals to join our dynamic and...

Provide first-line technical support, troubleshooting, system monitoring, and maintenance for all criticalsystems and infrastructure within the Physical Security Control Room environment. This includes AccessControl, CCTV (Video Management Systems), intrusion alarms, perimeter monitoring technologies, intercomsystems, and associated communications platforms to ensure seamless operational...

Nova Pioneer is looking for a savvy Tech Coordinator. We are seeking a dynamic individual who is great at organizing in-house IT processes, receiving and scheduling IT support requests, maintaining the technology equipment, testing and reconditioning equipment for redeployment, tracking tech supplies and services, and all things tech-related. ABOUT THE ROLE This position reports to the School...

IT & Business Systems Coordinator South Africa | Logistics & Supply Chain Environment We're looking for a hands-on IT & Business Systems Coordinator to take ownership of our internal systems and help us keep the business running smoothly, efficiently, and smarter every year. This is not a call-centre IT role. You'll be close to operations, warehousing, finance, and management, supporting the...

Our client has an opportunity available for an IT Asset Coordinator. Requirements: - 4 years’ experience in an IT Service Desk or Call Centre role, preferably in the telecommunications space, of which 2 years’ experience must be within an ITIL aligned asset managed environment. - Matric, - Business intelligence certificate. - Relevant IT Diploma or Degree would be advantageous. - ITIL...

Core responsibilities:Coordinate the monitoring and evaluation of teaching and learning.Coordinate remedial academic and psychosocial interventions as directed by the Programme Convenors or Student Counselor.Assist the Programme Convenors in the identification and management of academically at-risk students..Liaise between the Students Representative Council and other student fora and the...

Liaising with software developers, service providers, support contractors and Party structures at provincial and regional level- System monitoring, testing and reporting- Managing verification processes- Managing helpdesk requests and technical queries Minimum requirements: - National Senior Certificate or equivalent - 3 years’ experience in a senior administrative role - Project management...

Technical Support Provide first-line support for all IT helpdesk queries (onsite and remote). Troubleshoot and resolve hardware, software, account, and basic network issues. Install, configure, and maintain laptops, desktops, mobile devices, and peripherals. Support operating systems, business applications, productivity tools, and email platforms. Assist with user account setups, password resets,...

ENVIRONMENT: A thriving Managed Service Provider company seeks a highly driven Technical Services Manager to lead its service delivery operations overseeing both the Helpdesk and Technical Services teams ensuring exceptional customer experience, smooth operation of client environments, and a strong internal technical culture. The ideal candidate must have Matric / Grade 12 (Compulsory); 5+...

1st Line Office & Content Support Technician – Gauteng Closing Date: 30 Nov 2025 Seeking a tech-savvy, multilingual support technician to handle remote troubleshooting, content updates, and helpdesk coordination. Must have an IT diploma/certification, experience in technical support, and strong PC and networking knowledge. Requirements: - Remote support & fault finding - Helpdesk ticket...

SLA Account Manager (IT) (JB5808) Cape Town R22 000 to R28 000 a month (Negotiable depending on experience) Permanent An established and growing IT services provider is looking for a technically capable and service-driven SLA Account Manager to join its Cape Townbased team. This role is responsible for owning client relationships within SLA agreements, managing support tickets end to end, and...

A global force in logistics covering all modes of transportation, including contract logistics and other sophisticated and digital-driven supply chain solutions is seeking an Application Support Analyst who will be responsible for the operational support, maintenance, and enhancement of business-critical applications, including Learning Management Systems (LMS), enterprise platforms, and internal...

We are looking for an experienced Application Support Analyst for a Global Company in Port Elizabeth. SUMMARY: The Application Support Analyst is responsible for the operational support, maintenance, and enhancement of business-critical applications, including Learning Management Systems (LMS), enterprise platforms, and internal tools. This role ensures system integrity, user support, incident...

The role will include but not limited to: Analyse, maintain, and support enterprise applications, including ERP, CRM, HR systems, and other business-critical tools. Collaborate with users and stakeholders to gather and document system requirements and translate them into functional specifications. Monitor application performance, troubleshoot issues, and coordinate resolutions with internal...

IT Systems Analyst Our client is requiring an IT Systems Analyst, who will be responsible for the analysis, maintenance, and optimization of business applications and IT systems across the organization, to join their team. The IT Systems Analyst plays a key role in system implementation, user support, data integration, and continuous improvement initiatives. Location: East London Job type:...

Nova Pioneer is looking for a savvy Tech Coordinator! We are seeking a dynamic individual who is great at organizing in-house IT processes, receiving and scheduling IT support requests, maintaining the technology equipment, testing and reconditioning equipment for redeployment, tracking tech supplies and services, and all things tech-related. ABOUT THE ROLE This position reports to the School...

Nova Pioneer is looking for a savvy Tech Coordinator! We are seeking a dynamic individual who is great at organizing in-house IT processes, receiving and scheduling IT support requests, maintaining the technology equipment, testing and reconditioning equipment for redeployment, tracking tech supplies and services, and all things tech-related. ABOUT THE ROLE This position reports to the School...