Helpdesk Coordinator jobs in Gauteng

Purpose statement:To provide assistance to the helpdesk and support manager and the support team in the execution of their duties and to serve as an interface between the clients and the sales representatives. Helpdesk administration:Attend to pharmacy queries and problems when received in a timely manner and supply customers with updates, feedback, or resolutions.Schedule technical and new...

Purpose of the Role: To manage and coordinate all facilities-related service requests, ensuring efficient task allocation, communication, documentation, and compliance with internal processes and service level agreements. Key Performance Areas (KPAs): Helpdesk Processing - Receive, log, and track all facilities-related service requests via email, WhatsApp, or phone. - Ensure accurate and...

We're looking for an IT Helpdesk! We're seeking a highly motivated, service-minded Technical Support Specialist to join our IT team. The Technical Support Specialist will be the first point of contact for users requiring assistance with hardware, software, network, and other IT service issues. This role is crucial to ensuring our employees' productivity by providing fast and efficient...

Provide first-line technical support, troubleshooting, system monitoring, and maintenance for all criticalsystems and infrastructure within the Physical Security Control Room environment. This includes AccessControl, CCTV (Video Management Systems), intrusion alarms, perimeter monitoring technologies, intercomsystems, and associated communications platforms to ensure seamless operational...

Purpose:To make our customers adore us by proactive and reactively, with urgency, acting on alerts related area outages, whilst doing more with less through the use of automation. Reactive monitoring, detecting, and resolving exception alerts related outages impacting FTTH/B customers(end-users) to restore services ASAP, whilst ensuring timeous, frequent, comprehensive, and professional...

Nova Pioneer is looking for a savvy Tech Coordinator. We are seeking a dynamic individual who is great at organizing in-house IT processes, receiving and scheduling IT support requests, maintaining the technology equipment, testing and reconditioning equipment for redeployment, tracking tech supplies and services, and all things tech-related. About The Role This position reports to the School...

Our client has an opportunity available for an IT Asset Coordinator. Requirements: - 4 years’ experience in an IT Service Desk or Call Centre role, preferably in the telecommunications space, of which 2 years’ experience must be within an ITIL aligned asset managed environment. - Matric, - Business intelligence certificate. - Relevant IT Diploma or Degree would be advantageous. - ITIL...

Technical Support Provide first-line support for all IT helpdesk queries (onsite and remote). Troubleshoot and resolve hardware, software, account, and basic network issues. Install, configure, and maintain laptops, desktops, mobile devices, and peripherals. Support operating systems, business applications, productivity tools, and email platforms. Assist with user account setups, password resets,...

1st Line Office & Content Support Technician – Gauteng Closing Date: 30 Nov 2025 Seeking a tech-savvy, multilingual support technician to handle remote troubleshooting, content updates, and helpdesk coordination. Must have an IT diploma/certification, experience in technical support, and strong PC and networking knowledge. Requirements: - Remote support & fault finding - Helpdesk ticket...

Please note this position is based in the Middle East- Saudi Arabia. All Relocation Costs will be covered by the client. The Female Soft Services Supervisor will manage and oversee the delivery of soft services within Misk Schools, primarily focusing on female areas. This role ensures that facilities management (FM) service providers deliver high-quality services in line with contractual...

Main Purpose: The Receptionist is responsible for providing secretarial, clerical and administrative support to Trafigura and its subsidiaries, in order to ensure effective and efficient service. Knowledge Skills and Abilities, Key Responsibilities: SKILLS and COMPETENCIES MS Office Suite Knowledge of equipment, materials and suppliers used in facilities management. Proven experience as a...

Duties & Responsibilities Provide Tier 2/Tier 3 support across all Servest sites, acting as an escalation point for Helpdesk and Tier 1 Technicians. Deliver stable, secure, and agile IT infrastructure services including: - Windows OS - Network and VPN services - Storage and backup - Information security and monitoring - Telephony & conferencing technolog Manage and maintain: - On-premise and...

IT Officer - 6 Month Contract Qualifications - Degree or Diploma in Information Technology or Computer Science - Network skills (N+ Certificate) - AWS and Azure certification (advantageous) - ITIL foundation certification (advantageous) Experience - Minimum of 5 years of relevant experience in IT - Working knowledge of IT Service Desk ticketing systems - Basic administration of...

Job Purpose: The IT Manager is responsible for overseeing and managing the organization's IT infrastructure, ensuring its efficiency and reliability. This role involves leading a team of IT professionals, planning and implementing technology solutions, and aligning IT strategies with business goals. The IT Manager will also manage IT projects, troubleshoot technical issues, and ensure...

Job Purpose To analyse, design, configure, deploy, and maintain SAP and related system solutions aligned with business processes and requirements. The Solution Specialist ensures operational excellence, supports business continuity, and drives efficiency through innovative system design, configuration, and integration. This role is essential in ensuring the SAP ecosystem supports business...

About CWS Position Title: Senior Information Security Officer Reports To: Information Security Coordinator Supervises: None Division: CWS Africa Department: Administration, Information Technology Team: South Africa Job Location: Pretoria, South Africa Grade Level: 7, National Introduction : Church World Service (CWS) is a not-for-profit, faith-based organization transforming...

5years- Actively seeks out IT trends that are in the market to keep relevant- Maintaining strong internal cross-departmental relationships- Prepare PC and system process documentation- Design, develop, implement, and maintain IT support helpdesk structure to deliver a reliable, high-performance SLA.- Ensure systems comply with industry standards and Corp policies- Maintain all mobile solutions...

Purpose of the Job:To provide administrative and secretarial support to the Governance, Risk and Assurance Department. The person appointed to this position will report to the Senior Manager. Key Performance Areas: - Provide secretarial support to the Senior Manager and Chief Risk Officer, including diary management, screening of calls, client enquiries, etc.- Plan and arrange departmental...

 Job Summary : The main purpose of this position is to provide administration support to the Admin Management Team. To maintain efficiency and administration systems, looking to improve and develop where necessary. A strong communicator who can receive and process complex information in an efficient way and in return pass on required key-information and action points to the Team. The...

Nova Pioneer is looking for a savvy Tech Coordinator! We are seeking a dynamic individual who is great at organizing in-house IT processes, receiving and scheduling IT support requests, maintaining the technology equipment, testing and reconditioning equipment for redeployment, tracking tech supplies and services, and all things tech-related. ABOUT THE ROLE This position reports to the School...