Help Desk Manager jobs in Midrand

Centurion Help Desk Technician Legal requirements: Must be a South African Citizen with a clean criminal background and ITC (no bad debt) - checks will be done on shortlisted applicants. Appointment: Permanent, full-time position Salary: R20 000 – R25 000 CTC per month Benefits: Provident Fund and December Bonus Working hours: Monday – Friday from 08:00 to 17:00 Qualifications and...

PURPOSE OF THE ROLE Help Desk Administrator provide support to a company's clients. Essential job duties for this role include ensuring a pleasant customer experience, diagnosing, and solving customer issues, managing customer accounts, taking incoming phone calls. RESPONSIBILITIES- Ensure customer satisfaction.- Manage all desk administrative duties.- Follow up with customers as needed to...

About us, purpose, experience and qualifications about us: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing purpose: - To supervise the IT Help Desk team ensuring call quality is maintained according to SLA agreements, and drive proper escalation of calls.experience and qualifications: - Degree or Diploma...

ISP Helpdesk Support Agent Reference: HC003132-Moipo-1 Employment: Full Time (Shift based) Job Purpose As an ISP Engineer, your primary goal is to ensure maximum service availability and performance for our FTTH (Fiber to the Home) and FTTB (Fiber to the Business) customers. You'll be responsible for proactive and reactive monitoring, swiftly addressing alerts related to service outages, and...

Kindly apply if you meet the minimum requirements. Should you not hear back from us within 2 weeks consider your application as unsuccessful.

Job Purpose: - Support of users new and established systems (Vision, Back-up, Workstations, basic network, Printing and Microsoft applications) - Support of IT hardware infrastructure at Cape town Distribution Centre and Cape Branch Offices - Technical Knowledge Hardware and Software Deployment and Trouble Shooting. - Excellent Troubleshooting skills with rapid resolution - Performs the...

Overview Hire Resolve is currently seeking a highly skilled Service Desk Engineer on behalf of our esteemed client, a leading specialist in ICT solutions. Our client excels in helping organizations design, support, and manage robust IT infrastructures that drive business success. This role offers a unique opportunity to join a dynamic team dedicated to delivering top-tier IT support and...

A luxury hotel in Midrand, South Africa, is seeking a motivated Hotel Receptionist to ensure exceptional service for all guests. Responsibilities include greeting guests, managing check-ins/outs, and resolving complaints. The ideal candidate possesses a High School Diploma, strong communication skills, and previous experience in hospitality. Join our team to create unforgettable experiences for...

A leading dental practice in Randburg is looking for an experienced Dental Practice Manager to oversee daily operations and manage patient care. The ideal candidate will have at least 3 years of experience, excellent leadership and communication skills, and a strong background in dental billing systems like GoodX. This hands-on role includes front-desk management and ensuring high-standard...

Ops Spec: Service Delivery Business Unit Operate Department Service Delivery - Gary Job grade S6Core DescriptionThe Ops Specialist in Service Management is responsible for overseeing and optimizing the delivery of services within the allocated customers. This role primarily involves desk-based activities, but not limited to, including monitoring service performance, handling service requests, and...

SUMMARY Are you a proactive, results-driven leader with a passion for elevating customer service standards and transforming underperforming teams? Our global client, a leader in operating systems with a thriving office in Midrand, is seeking a hands‑on manager who can operate independently, mentor staff effectively, and consistently raise the bar on service delivery. You’ll be joining a...

Reference: JHB001374-JC-1 INFRASTRUCTURE TECHNOLOGY MANAGER (IT) Location: Olifantsfontein, (Midrand/Centurion area) Gauteng Duties & Responsibilities - IT Qualification (MUST have) - MS Office - ERP System experience: SAP BPM - Office 365 experience - Solid knowledge of MPLS - VLAN configuration - DMZ's - Good understanding of VRF's/routing protocols - Solid knowledge of Network (N+) - Good...

REQUIREMENTS Matric, bachelorâs degree / Diploma in a relevant field (e.g. Business, Marketing, Management, Business Administration, or related field â Highly Advantageous 3â5 years of experience in managing sales, customer service, technical support or help desk teams Track record of achieving service targets, or demonstrable success in prior sales/customer-service roles Strong leadership and...

Are you a results-driven leader with a passion for service excellence and team development? Our global client, a leader in operating systems with a growing Midrand presence, is seeking a hands-on Customer Service Manager who can work independently, mentor teams, and drive continuous improvement in service delivery. You'll join a dynamic management team during an exciting expansion phase. The role...

Overview Tracker is seeking services of a Specialist: Travel Desk to support various departments across the organization. To coordinate, manage, and optimise all organisational travel requirements in a professional, cost-effective, and policy-aligned manner. The role is quired to ensure seamless end-to-end travel arrangement, strengthen supplier relationship, and to deliver accurate travel data...

A hospitality recruitment firm seeks a dependable Night Auditor in Randburg to manage night front office operations. Responsibilities include overseeing the front desk, completing financial reconciliations, preparing reports, assisting guests, and monitoring security. Candidates must possess a Diploma in Hospitality, have experience in a hotel night audit role, strong administrative skills, and...

A reputable company in Centurion is seeking a professional Receptionist to greet visitors and manage the front desk. This full-time role requires at least 4 years of experience in a reception or front office position and strong organisational skills. Fluency in English is essential, with additional languages being an advantage. Join a welcoming work environment where you can contribute positively...

Job description: We are looking for a skilled Service Desk Agent to deliver professional call logging and remote support services to Vexall customers, ensuring the highest levels of customer satisfaction and service excellence. Responsibilities: · Incident and Request Management – Accurately log, categorize, and prioritize service requests and incidents while ensuring timely resolution in line...

A leading travel management company in Randburg is seeking a Specialist: Travel Desk to optimize organizational travel needs. The role involves coordinating travel bookings, managing supplier relationships, and ensuring compliance with travel policies. The ideal candidate will have 5 years of experience in corporate travel coordination and a diploma in Travel & Tourism. Benefits include medical...

A leading recruitment agency is seeking a Help Desk Technician based in Centurion. This permanent, full-time role requires over 2 years' experience in IT configuration and support. Responsibilities include providing user support for systems, assisting with hardware and software troubleshooting, and maintaining asset registers. Ideal candidates will have a strong understanding of network...