help desk support jobs in Midrand

ISP Helpdesk Support Agent Reference: HC003132-Moipo-1 Employment: Full Time (Shift based) Job Purpose As an ISP Engineer, your primary goal is to ensure maximum service availability and performance for our FTTH (Fiber to the Home) and FTTB (Fiber to the Business) customers. You'll be responsible for proactive and reactive monitoring, swiftly addressing alerts related to service outages, and...

A leading financial services provider in Midrand is looking for MiHelp Advisors to provide exceptional customer support in our 24-hour Emergency Call Centre. The role requires operating in a high-pressure environment, addressing emergencies with professionalism and empathy. Ideal candidates should have a Grade 12 qualification and at least 6 months of experience in client services or related...

Centurion Help Desk Technician Legal requirements: Must be a South African Citizen with a clean criminal background and ITC (no bad debt) - checks will be done on shortlisted applicants. Appointment: Permanent, full-time position Salary: R20 000 – R25 000 CTC per month Benefits: Provident Fund and December Bonus Working hours: Monday – Friday from 08:00 to 17:00 Qualifications and...

PURPOSE OF THE ROLE Help Desk Administrator provide support to a company's clients. Essential job duties for this role include ensuring a pleasant customer experience, diagnosing, and solving customer issues, managing customer accounts, taking incoming phone calls. RESPONSIBILITIES- Ensure customer satisfaction.- Manage all desk administrative duties.- Follow up with customers as needed to...

About us, purpose, experience and qualifications about us: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing purpose: - To supervise the IT Help Desk team ensuring call quality is maintained according to SLA agreements, and drive proper escalation of calls.experience and qualifications: - Degree or Diploma...

Kindly apply if you meet the minimum requirements. Should you not hear back from us within 2 weeks consider your application as unsuccessful.

Job Purpose: - Support of users new and established systems (Vision, Back-up, Workstations, basic network, Printing and Microsoft applications) - Support of IT hardware infrastructure at Cape town Distribution Centre and Cape Branch Offices - Technical Knowledge Hardware and Software Deployment and Trouble Shooting. - Excellent Troubleshooting skills with rapid resolution - Performs the...

Overview Hire Resolve is currently seeking a highly skilled Service Desk Engineer on behalf of our esteemed client, a leading specialist in ICT solutions. Our client excels in helping organizations design, support, and manage robust IT infrastructures that drive business success. This role offers a unique opportunity to join a dynamic team dedicated to delivering top-tier IT support and...

JOBNUMBERiOCO03661- CONTRACT TYPEPermanent- CONTRACT TYPE:HybridThe Role:We are looking for proactive and customer-focused Service Desk Agent to join our team. In this role, you will be the first point of contact for both new and existing customers, addressing a variety of support requests. Leveraging your strong product knowledge and excellent communication skills, you will deliver prompt,...

Application Support Specialist A proudly South African insurance company that offers affordable products and services for life, funeral, savings, and retirement is seeking an Application Support Specialist highly experienced in DevOps, IIS, and .Net. Duties & Responsibilities - Application support and maintenance - Provide dedicated support to Sales agents, including supporting and maintaining...

First Line Support Engineer Datacentrix is looking for a certified First Line Support Engineer with MCSE certification to be responsible for the efficient logging and response to customer requests, adherence to specific Operational Level Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements. Key Skills / Competencies / Qualifications: -...

Lovisa is fast-fashion Retail Lovisa is global, and its growth is infectiously energetic See us at POSITION PURPOSE AND EXPECTATION: IT Support Analysts are responsible for the delivery of quality Level 1 and 2 technical support to Retail Stores, Support Centres and Warehouses. They work largely within their home time zone as part of Lovisa's global Service Delivery function to supporting IT...

Our retail stores personify our vision and drive in providing our customers with a brilliant experience. Every detail is designed with the utmost care and attention and our people are driven to create solutions for peak performance and a better life. Customer Support plays an essential role through providing a brilliant service to new and existing customers, by connecting them to our unique...

Direct Reporting Line:Head: IT Support Varsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the Council on Higher Education...

Position Title: Junior IT Support Supervisor - Midrand Division: IT Operations Reports to: IT Operations Manager Primary Objective:Position Requirements: - Own reliable transport is essential for site visits. - Willingness to work standby, overtime, and shifts as required. Qualifications: - Matric Certificate. - CompTIA A+ and Network+. - MCP (Microsoft Certified Professional) in a relevant...

Job Advert Summary At Pragma, we focus on creating a work environment that supports both professional and personal well-being. We believe in a team-oriented culture where every individual is recognised, valued, and nurtured to achieve their best. As an On Key Implementation Support Assistant supporting On Key project engineers, you'll play a critical role in optimising asset management...

Application Support Specialist A proudly South African insurance company that offers affordable products and services for life, funeral, savings, and retirement is seeking an Application Support Specialist highly experienced in DevOps, IIS, and .Net. Duties & Responsibilities - Application Support and maintenance - Provide dedicated support to Sales agents, including supporting and maintaining...

Lovisa is fast-fashion Retail Lovisa is global, and its growth is infectiously energetic See us at POSITION PURPOSE AND EXPECTATION: Senior IT Support Analysts are responsible for the delivery of quality Level 1 Operational Management to Retail Stores, Support Centres and Warehouses. They lead 24x7 shifts of IT Support Analysts as part of Lovisa's global Service Delivery function acting as the...

Direct Reporting Line:Head: ICT Support Varsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the Council on Higher...

A leading recruitment agency is seeking a Help Desk Technician based in Centurion. This permanent, full-time role requires over 2 years' experience in IT configuration and support. Responsibilities include providing user support for systems, assisting with hardware and software troubleshooting, and maintaining asset registers. Ideal candidates will have a strong understanding of network...