Head Of Customer Experience jobs in Germiston

Key purpose: The purpose of the Salesa and Servicing Head is to achieve the growth imperatives of the business aligned to the business unit strategy. Duties and responsibilities: - Contribute and take ownership of the development of the divisional strategy with particular focus on the market requirements, and sales and servicing elements of the strategy - Lead sales and servicing business...

ROLE PURPOSE To service and maintain machinery deployed at various sites, implement an effective maintenance system within customer facilities and ensure SLA delivery MAIN OUTPUTS- Ensure equipment is maintained in accordance with schedule, preventative or emergency fault rectification complies with legislation, SLA and job plan- Identify maintenance risks on client’s equipment for evaluation...

Listing reference: track_001479 Listing status: Online Position summary:Industry:IT & Internet Job category:Customer Service Location:Randburg Contract:Permanent Remuneration:Market Related EE position:Yes Introduction:Job description:Implementation of customer experience strategic objectives- Responsible for creating a comprehensive Customer Experience strategy to guide the Customer...

At Curro,we care.:Head of Academics:Curro Edenvale Combined**Vacancy Reference: 23846:Seeking visionary school leaders to join Curro's dynamic team. Be at the forefront of educational innovation, delivering best-in-class academics while fostering holistic development. Help our learners excel!What are we looking for?We are looking for someone with the following experience, qualifications and /or...

Location: Johannesburg Industry: B-BBEE | Compliance | SaaS Solutions Level: Senior Leadership Type: Full-time Are you a strategic powerhouse with deep expertise in B-BBEE legislation and a passion for leading high-performing teams? Our client—a trailblazer in end-to-end business compliance solutions—is seeking a visionary Head of Advisory Services to lead their dynamic advisory department into...

The Head of Digital Experience is accountable for the strategic ownership and performance of the organization’s digital ecosystem, including web platforms, digital architecture, analytics, and future eCommerce and API-enabled solutions. The role ensures that digital platforms are scalable, secure, data-driven, and aligned with business objectives, while providing actionable performance insights...

Head of Engineering Location: Johannesburg, South Africa Type: Permanent Lead the engineering function that keeps business-critical facilities running. Build the operating model—people, process, systems—that lifts service and value. About the Role As Head of Engineering, you’ll own the full engineering and facilities operating model across strategic and critical sites. You’ll translate...

As the Head of Department (Commerce) at Leroy Merlin, you'll drive the commercial strategy, oversee merchandising excellence, and foster a customer-centric culture. You will lead your team to optimize product offerings, ensure seamless operations, and deliver exceptional customer satisfaction. This dynamic role offers an opportunity to influence the store's performance while contributing to...

My client, a leader in the Private School environment, is eagerly looking for their next management team member to join them as Head of their Primary School in Boksburg. The successful person will have the following.- B ED / Honours degree in Education, with majors in Foundation and Intermediate Phase- SACE Registered- At least 3 years experience as Deputy Principal or a similar position in a...

Head of Customer Support About the Role: We are seeking a dynamic and experienced Head of Customer Support to lead and manage our customer support department. The successful candidate will be responsible for ensuring exceptional customer service, enhancing customer satisfaction, and driving continuous improvement in service delivery. This role requires a proactive leader who can effectively...

The Head of Customer Experience is responsible for leading and managing the customer experience strategy within the Converged Solutions business unit. The Head of Customer Experience oversees SLA management, service helpdesk operations, and incident & problem management, ensuring a consistent and superior service delivery aligned with business objectives. They drive initiatives to optimize...

Disclaimer: ONLY APPLY IF YOU HAVE OVER 5 YEARS OF EXPERIENCE LEADING A CUSTOMER SUPPORT TEAM We’re looking for a confident, emotionally intelligent and operationally strong Head of Support to lead our customer support teams across all LGG brands. You will be responsible for ensuring that every client receives clear, confident, and consistent communication from onboarding through to campaign...

Job Description Managing the Systems and Implementations team in achieving the stated objectives related to the implementation Ensure all client implementations are delivered in accordance with global or local specifications, with the ability to provide accurate systems support in ongoing client servicing processes and procedures Evaluate and configure all client-specific systems requirements...

Location: Gauteng Regional Office, Lanseria, South Africa (hybrid with regular travel to regions and stores nationwide) Role Purpose To own the design, execution and continuous improvement of Cash Crusader s fully internal national Mystery Shopper Programme across all corporate and franchised stores, while building and maintaining a robust, transparent employee and store performance ranking...

Capsicum Culinary Studio Rosebank Campus has an exciting opportunity available for an intern looking to broaden their skills and experience and gain valuable exposure in the Hospitality Industry. Duties and Responsibilities:1. Manage the front of house duties at the welcoming area of the campus and answer telephonic calls in a professional manner and route call to the required...

Job Title: Customer Experience Officer. Location: Clinix Botshelong-Empilweni Private Hospital (Vosloorus). Job Summary: To plan, coordinate and ensure all functions at the hospital are performed in a manner that optimises patient and staff experience. REQUIREMENTS Minimum Requirements: - Diploma: Marketing or Healthcare Related. Minimum Experience: - 3 - 5 years' experience in a similar...

Location- South Africa - Johannesburg- Travel required- No travel is expected with this role- Job category- Marketing- Relocation available- This role is not eligible for relocation- Job type- Professionals- Job code- RQ069311- Experience level- Intermediate Job summary Entity:Customers & ProductsJob Family Group:Marketing GroupJob Summary:The Customer Experience Coordinator (CEC) is a member...

One of the top banks in South Africa is seeking a Senior Manager Customer Experience to join their Marketing, Communication and Research department. Purpose - The Senior Manager Customer Experience will collaborate with Operations Delivery and Optimization teams to establish, implement, and monitor data driven KPIs. - They will have the responsibility for customer and governance aspects, as...

Purpose of the roleTo provide strategic management of people and resources in the department, to ensure excellent customer service and sustainable growth.Main responsibilities- Lead and support a team of department managers- Develop the team to meet strategic business objectives- Manage full operations of the department- Manage daily sales and customer relations- Identify business growth...

At Curro, we care.:Head of Primary School:Curro Academy Parkdene Combined Vacancy Reference: CAPa/01/MM:Join the ranks of Curro, a leading-edge institution where opportunities for professional growth are boundless. We seek dynamic individuals equipped with a blend of creativity and dedication, ready to immerse themselves in a professional environment that values excellence and growth. If you're...