Head of Customer Service jobs in Germiston

Key purpose: The purpose of the Salesa and Servicing Head is to achieve the growth imperatives of the business aligned to the business unit strategy. Duties and responsibilities: - Contribute and take ownership of the development of the divisional strategy with particular focus on the market requirements, and sales and servicing elements of the strategy - Lead sales and servicing business...

A Customer Service Representative in the Water Treatment Industry typically supports clients by providing information, handling inquiries, and resolving issues related to water treatment products and services. Here’s an overview of the job description: Job Title: Customer Service Representative Job Summary The Customer Service Representative will assist clients with water treatment components,...

ROLE PURPOSE To service and maintain machinery deployed at various sites, implement an effective maintenance system within customer facilities and ensure SLA delivery MAIN OUTPUTS- Ensure equipment is maintained in accordance with schedule, preventative or emergency fault rectification complies with legislation, SLA and job plan- Identify maintenance risks on client’s equipment for evaluation...

Head of Engineering Location: Johannesburg, South Africa Type: Permanent Lead the engineering function that keeps business-critical facilities running. Build the operating model—people, process, systems—that lifts service and value. About the Role As Head of Engineering, you’ll own the full engineering and facilities operating model across strategic and critical sites. You’ll translate...

As the Head of Department (Commerce) at Leroy Merlin, you'll drive the commercial strategy, oversee merchandising excellence, and foster a customer-centric culture. You will lead your team to optimize product offerings, ensure seamless operations, and deliver exceptional customer satisfaction. This dynamic role offers an opportunity to influence the store's performance while contributing to...

Head of Customer Support About the Role: We are seeking a dynamic and experienced Head of Customer Support to lead and manage our customer support department. The successful candidate will be responsible for ensuring exceptional customer service, enhancing customer satisfaction, and driving continuous improvement in service delivery. This role requires a proactive leader who can effectively...

The Head of Customer Experience is responsible for leading and managing the customer experience strategy within the Converged Solutions business unit. The Head of Customer Experience oversees SLA management, service helpdesk operations, and incident & problem management, ensuring a consistent and superior service delivery aligned with business objectives. They drive initiatives to optimize...

Disclaimer: ONLY APPLY IF YOU HAVE OVER 5 YEARS OF EXPERIENCE LEADING A CUSTOMER SUPPORT TEAM We’re looking for a confident, emotionally intelligent and operationally strong Head of Support to lead our customer support teams across all LGG brands. You will be responsible for ensuring that every client receives clear, confident, and consistent communication from onboarding through to campaign...

Job Description Managing the Systems and Implementations team in achieving the stated objectives related to the implementation Ensure all client implementations are delivered in accordance with global or local specifications, with the ability to provide accurate systems support in ongoing client servicing processes and procedures Evaluate and configure all client-specific systems requirements...

Listing reference: track_001479 Listing status: Online Position summary:Industry:IT & Internet Job category:Customer Service Location:Randburg Contract:Permanent Remuneration:Market Related EE position:Yes Introduction:Job description:Implementation of customer experience strategic objectives- Responsible for creating a comprehensive Customer Experience strategy to guide the Customer...

We're hiring a Head of Installation Services One of South Africas leading tracking companies is seeking a skilled and experienced professional to head its Installation Services division. The successful candidate will be responsible for developing and executing strategic plans to meet business objectives, overseeing product installations and logistics, and maintaining exceptional customer service...

Job Description A manufacturing company, based in Isando, is looking for someone to fill a Head of Shared Services role. This role is responsible for the creation, development and management of the company’s future shared services function. Requirements: • BCom Finance •Current shared services experience (more than 5 years) •3 years within a large corporate •Indepth knowledge of working...

HEAD OF SHARED SERVICES Finance Accountable for maintaining quality, standards, service, and desired outputs within inter-related functional areas of responsibility. May be responsible for ensuring the adherence of others to a set framework of policies and procedures. This role will work with various concrete variables, requiring an understanding of the theory or practices underpinning...

Experience & Requirements: - Registered CA (SA) - Min 5-7yrs post qualifying commercial experience from the FMCG industry or similar a MUST where you managed a turnover of no less than R500M and have worked in Shared Services. - Proven experience managing a large team of no less than 50 debtor / creditor individuals in a tough / high performing environment. - Well versed on SAP and MS Excel a...

Job TitleHead of Trading Services South AfricaJob DescriptionJoin the game-changers Take this opportunity to become a leader and stakeholder within one of the most exciting, challenging, evolving and dynamic teams in IG.So, who are we?We're IG Group. No, not Instagram '“ though we're a pretty big deal ourselves. We're a global, FTSE 250-listed company made up of a collection of progressive...

Exciting opportunity in multi-national Renewable Energy company. Must be South African citizen. --------------------------------------------------------------- Main job function The Head of Technical Services will join the Operation & Maintenance department and reports directly to the O&M Head of Solar. He/She will be responsible for providing technical leadership and executing solar power...

Are you prepared to embark on an extraordinary journey with M-KOPA? As the Head of HR Shared Services, you will serve as the guardian of our most valuable asset:our people. From improving our core processes to fostering innovation through data-driven insights, you will be at the forefront of our mission to forge a brighter, more sustainable future for all.- Yet, that's merely scratching the...

HEAD OF SHARED SERVICES Finance Accountable for maintaining quality, standards, service, and desired outputs within inter-related functional areas of responsibility. May be responsible for ensuring the adherence of others to a set framework of policies and procedures. This role will work with various concrete variables, requiring an understanding of the theory or practices underpinning...

Job Description A top client of mine is looking for a Head of Credit Risk, who will be responsible for shareholder credit risk and overseeing all credit risk management. Requirements: •CA(SA) or CFA Candidate •10 years+ credit risk management experience •Preference: Structured finance transactions experience •Strong computer skills •A sound understanding of legal risk pertaining to legal...

Purpose of the roleTo provide strategic management of people and resources in the department, to ensure excellent customer service and sustainable growth.Main responsibilities- Lead and support a team of department managers- Develop the team to meet strategic business objectives- Manage full operations of the department- Manage daily sales and customer relations- Identify business growth...