Guest Services Manager jobs in Mount Edgecombe

Guest Services Liaison | Luxury Hotel | Umhlanga ️ Kendrick Recruitment is seeking a well-presented and service-driven Guest Services Liaison to join the team at a luxury hotel in Umhlanga. This role requires a polished individual with excellent interpersonal skills who can provide outstanding service and ensure an exceptional guest experience . Key Responsibilities Welcoming guests and...

A hospitality company is looking for a Welcome & Service Supervisor in Durban. You will connect with guests, assist in reception management, and ensure quality standards are upheld. Multilingual candidates are preferred, as you will engage with international guests. The role involves training the reception team and controlling guest requests. If you're sociable and attentive, this is a great...

A hospitality recruitment firm is seeking a Front Office Manager in Durban to oversee reception and guest services, manage reservations, and ensure compliance with operational procedures. The ideal candidate will have 3 to 5 years of experience in a hotel environment with strong leadership and organizational skills. Responsibilities include managing guest arrivals and departures, overseeing staff...

A leading hotel chain in Durban seeks a dedicated individual to manage cash operations and provide exceptional customer service. The role requires processing payments according to accounting standards and ensuring a secure cash bank. Candidates should have a high school diploma and related work experience. The position involves maintaining a clean workstation and assisting guests with...

JOB SUMMARY Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 1 year experience in the guest services, front desk, or related professional...

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while...

Job Title Customer Support Manager Location Umhlanga, KwaZulu-Natal, South Africa (Remote or hybrid working options will be considered) Company Playa Bets – Online Sports Betting & Casino Reports to Operations Manager About Playa Bets Playa Bets is a dynamic and innovative iGaming company specializing in online sports betting, casino games, and virtual gaming experiences. Based in...

The candidate will be responsible for systems and process management, resource management, shift management, compliance, efficiency management and service excellence. Duties and responsibilities - Ensure the accuracy of daily/weekly/monthly reporting statistics to your manager. - Ensure that resources are trained to effectively deal with account queries, audit queries, account updates and...

A culinary education provider in Durban seeks an Assistant Beverage Manager to support the Beverage Operations Manager in overseeing daily operations. The role involves improving sales and profitability, ensuring compliance with standards, and addressing guest concerns. Candidates should possess a bachelor's degree in hospitality and 8-10 years of managerial experience in upscale food and...

General Product Manager The GBS Group provides sales distribution for tens of thousands of policy sales each month. Our product range aimed at the South African market spans: - Motor Products - Medical Products - App based security services - Communication Products We are looking for a General Product Manager to provide enhancement and oversight of our existing product lines with core focus...

Management Consulting Service Manager iTECH Conseil Canada Inc. Location Ottawa, ON Salary 52.50 hourly / 40 hours per week Full time Morning, Day Starts as soon as possible Languages English Education Bachelor's degree Experience 3 years to less than 5 years Work must be completed at the physical location. There is no option to work remotely. Work setting Re Location costs covered by...

A leading global hospitality company is seeking a Front Office Manager in Durban. The role involves overseeing front office operations, ensuring exceptional guest experiences, managing team performance, and promoting the hotel brand's loyalty scheme. Candidates should possess a degree in Hotel Management, have a minimum of 3 years of relevant experience, and demonstrate excellent leadership and...

Job description: Role The Customer Services Manager will have a national responsibility to manage, anticipate and improve the customer experience from CMA CGM in South Africa and Botswana. Primary responsibility entails building and managing a customer services team, which receives all import and export customer queries, and ensure resolution to customers within the agreed turnaround times....

ROLE PURPOSE - Ensure infrastructure services are maintained and operational to service standards specified. - Maintain availability of assets and building in accordance to specified standards. - Support the planned maintenance programme in order to ensure business continuity incurs minimum downtime. - Proactively manage the maintenance process and identify potential equipment / asset failure or...

1.1 PURPOSE OF JOB To contact customers and provide telecommunication services. To deal with complains and handle queries. 1.2 KEY RESPONSIBILITIES- Promptly respond to customers in an enthusiastic, courteous and efficient manner, using advanced communication skills to control a call, listen and target the objective of the individual customer- Efficiently complete customer requests and provide...

A recruitment agency is looking for a skilled IT Manager in Umhlanga Rocks, responsible for overseeing a team and managing incidents within SLAs. The ideal candidate will have a strong technical background, experience in stakeholder management, and the ability to implement process improvements. This role requires effective communication and collaboration with clients and internal teams to enhance...

A leading resort company in Durban is seeking a Front Desk Agent to welcome guests and personalize customer relations. Responsibilities include managing arrivals and departures, collaborating with various departments, and ensuring compliance with health and safety standards. The ideal candidate will be sociable, multilingual, and helpful. Join us and enjoy the infrastructure and activities...

POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational...

A leading resort company is seeking a Bar Manager for their location in Durban, South Africa. The ideal candidate will supervise bar operations, lead a motivated team, and ensure guest satisfaction through exceptional service. This role requires 1 to 3 years of experience and offers benefits including accommodation and meals. Join to create memorable experiences in a vibrant and multicultural...

A global leader in all-inclusive holidays is seeking a Training Manager in Durban, South Africa. The role involves managing training and development for diverse teams while ensuring smooth operations in a multicultural environment. Ideal candidates will have 2 to 4 years of relevant experience and strong communication skills to effectively onboard and support team members. Benefits include...