service centre manager jobs in Mount Edgecombe

1.1 PURPOSE OF JOB To contact customers and provide telecommunication services. To deal with complains and handle queries. 1.2 KEY RESPONSIBILITIES- Promptly respond to customers in an enthusiastic, courteous and efficient manner, using advanced communication skills to control a call, listen and target the objective of the individual customer- Efficiently complete customer requests and provide...

As an independent financial brokerage, our client provides a wide array of Financial Services to its Professional clients in the market including Risk, Investment, and Estate Planning. They pride themselves in providing exceptional client services unmatched within the industry. Responsibilities: - Pitch our business to potential new clients and schedule appointments with existing clients for...

CENTRE/MALL MANAGER We are seeking a Centre Manager to manage building facilities and outdoor space. The key responsibility would be to ensure appropriate, safe and sustainable managed space for use by tenants and visitors. Overview of key responsibilities The Centre Manager will have responsibility for all aspects of centre/mall management. This includes, but not exclusively, management of...

The role: The Ignition Contact Centre is the supporting arm of Ignition Group, a proudly South African investment company focusing on Technology, Media, Telecommunications and Financial services. The Contact Centre Campaign Manager manages and develops Team Leaders, coordinates training sessions, analyses individual Sales Experts’ stats, and effectively resolves escalated Sales-related...

Introduction:The Call Centre Manager is responsible for leading and managing the sales call centre team to achieve revenue growth targets, ensure exceptional customer experience, and maintain compliance with company policies and medical device regulations. This role combines operational oversight, sales leadership, and performance optimization in a dynamic medical supplies environment.Duties &...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 20, 2026 Job Description - In this role, you’ll be the person customers turn to when they need help—whether it’s a quick question about an online order or guidance with their account. - You’ll connect with them through phone, email, WhatsApp, or webchat, making sure every interaction feels supportive, friendly,...

At RCL FOODS we see and do things differently. We think bigger, work smarter, and collectively work as a team to achieve our ambition; MORE food to MORE people, MORE often! RCL FOODS is seeking a Customer Service Centre Team Leader to join our Vector Logistics Division. The role will be based in Durban and will report to the Customer Service Centre Specialist. The purpose of the action Key...

Kura are looking for an experienced Customer Service Advisor - Gas and Electric campaign to join our team in Mount Edgecombe!As the UK’s largest independent outsourcing company, we create opportunities for development and progression throughout our business. We offer an industry leading salary and benefits package, a well-developed recognition programme, and loyalty awards for tenure.Our unique...

Job description: Role The Customer Services Manager will have a national responsibility to manage, anticipate and improve the customer experience from CMA CGM in South Africa and Botswana. Primary responsibility entails building and managing a customer services team, which receives all import and export customer queries, and ensure resolution to customers within the agreed turnaround times....

ROLE PURPOSE - Ensure infrastructure services are maintained and operational to service standards specified. - Maintain availability of assets and building in accordance to specified standards. - Support the planned maintenance programme in order to ensure business continuity incurs minimum downtime. - Proactively manage the maintenance process and identify potential equipment / asset failure or...

Primary Purpose To accurately and efficiently process and record routine branch banking transactions. Promote and advise clients on banks products and services. Minimum Requirements Qualifications: - Grade 12 - Certificate in Banking (ideal) - FAIS RE5 (ideal) Experience- 1 year experience as a teller- 2 years' experience in a Financial Institution- Foreign Exchange experience...

A leading customer experience provider is looking for a Head of Operations to manage contact centre operations in Umhlanga, Durban. The candidate will lead teams, ensure exceptional customer service, and drive performance improvements across multiple industry verticals. Responsibilities include overseeing daily operations, mentoring teams, and implementing strategies for continuous improvement....

Management Consulting Service Manager iTECH Conseil Canada Inc. Location Ottawa, ON Salary 52.50 hourly / 40 hours per week Full time Morning, Day Starts as soon as possible Languages English Education Bachelor's degree Experience 3 years to less than 5 years Work must be completed at the physical location. There is no option to work remotely. Work setting Re Location costs covered by...

Call Centre Agent - Customer Service Taxi Liveries Ontario Location: Ottawa, ON Salary: $18.00 hourly / 36 to 40 hours per week Full-time Morning, Day, Weekend Starts as soon as possible Benefits: Health benefits, other benefits Languages: English or French Education: Secondary (high) school graduation certificate Experience: 1 year to less than 2 years Work must be completed at the...

Key Purpose The job purpose involves daily management of telephonic claims notifications while ensuring alignment with the Amazing Service principle and program. The primary responsibility is to register all new claims by delivering exceptional service. Additionally, the role includes conducting telephonic claim audits and client surveys, as well as addressing queries related to existing...

Job Title: Customer Support Manager Location: Umhlanga, KwaZulu-Natal, South Africa (Remote or hybrid working options will be considered) Company: Playa Bets – Online Sports Betting & Casino Reports to: Operations Manager About Playa Bets Playa Bets is a dynamic and innovative iGaming company specializing in online sports betting, casino games, and virtual gaming experiences. Based in...

Kura are looking for an experienced Customer Service Advisor - UK retail campaign to join our team in Mount Edgecombe!As the UK’s largest independent outsourcing company, we create opportunities for development and progression throughout our business. We offer an industry leading salary and benefits package, a well-developed recognition programme, and loyalty awards for tenure. Our unique...

The role: The Ignition Group is a proudly South African investment company focusing on Technology, Media, Telecommunications and Financial services. Our Employees are encouraged to recommend innovative business and operational ideas, and we strive to make each Employee's journey to success as exciting and engaging as possible. The Customer Care Manager takes pride in providing the best Customer...

Qualifications: Grade 12 (Matric) 1 year or more call centre customer support experience Computer literate Knowledge of customer service legislation (NCA, POPIA) - Basic understanding of retail process. Responsibilities: Respond to customer queries across multiple channels. Log and update customer information accurately. Resolve account and product issues quickly and professionally. Ensure all...

The Role: With deep roots in South Africa, our teams are delivering technology solutions to some of the largest brands across the globe enabling both consumers and business to gain competitive advantage! The Detail: The Workforce Manager will play a pivotal role in driving our contact centre operations forward, ensuring that a high level of productivity is continuously maintained by...