Escalation Manager jobs in Parow

Key Responsibilities: - Lead, mentor, and manage branch staff across sales, service, and administration. - Drive sales growth, business development, and client relationships. - Manage day-to-day operations, budgets, and financial performance. - Ensure compliance with safety regulations and company policies. - Maintain high levels of customer satisfaction and resolve escalated issues. - Provide...

Job Title: Exhibitions & Promotions Manager-Retail (Non-GLA) Location: City of Cape Town, Cape Town, Parow Primary Industry Property and Real Estate Secondary Industry Sales Salary ZAR ZAR Per annum Benefits Provident Fund, Short term & Long term incentives Purpose of Job To identify and promote opportunities to generate revenue from non-gross lettable areas across the entire...

Roles and Responsibilities Operational Management: - Oversee activation running 9 hours daily, 5 days a week. - Manage opening/closing procedures. - Ensure equipment, infrastructure, and assets are functional, safe, and premium in presentation. - Manage stock, consumables, POS, and daily operational controls. - Enforce all safety and compliance standards. Technical Oversight: - Operate and...

Let's Write Africa's Story Together Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description Provides a positive customer experience by being helpful and sensitive to customer needs, managing expectations and providing solutions including directing customers to the correct channel in adherence to procedural, productivity and quality...

Key Responsibilities - Team Management & Development (South Africa): Lead the setup, daily management, performance appraisal and capability building of the local technical support team; ensure efficient team operations to cover and support the entire Southern African market. - Customer Service System Development: Establish and optimize regional customer service channels and processes (including...

Purpose: The purpose of this job is to drive sales growth and profitability in an assigned territory by selling products and services, sourcing new customers, and building strong relationships. This role aims to achieve customer satisfaction, sustainable business growth, and profit margins through effective sales strategies and excellent customer service. KEY RESPONSIBILITIES: - Lead and manage...

Our client is seeking an experienced and driven 24/7 Service Desk Manager to provide strategic leadership and operational oversight of our always-on Service Desk function. This role is accountable for service excellence, team performance, and continuous improvement across a multi-tier, 24x7 support environment. You will lead, mentor, and develop a high-performing Service Desk team while ensuring...

Join TIH, home to some of South Africa's leading financial service providers, and grow your career while being part of an organisation with purpose. Job Purpose Plan, initiate, grow and manage portfolios and business partners into profitability through relationship building and risk management. Lead and guide the work of specialists and serve as the liaison with Senior Managers and Executives...

Are you passionate about creating exceptional experiences and making a real difference in people's lives? At Vital Health Foods, every interaction with our customers is an opportunity to Own It—take charge, solve problems, and lead outcomes that build trust and loyalty. What you will do: - Develop scientific content, implement and manage product and health training, and provide technical...

IQVIA is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward. Data Team Lead,...

About Solar MD - LEADERS IN ENERGY STORAGE Since 2014, Solar MD has been a global leader in energy storage solutions, providing affordable, reliable, and quality products to homes, businesses, and industries globally. With hundreds of thousands of units installed in over 50 countries, our innovative technology is building a brighter, greener future for everyone. We are committed to developing...

(eng= Assistant Sales Manager Our client is a specialist South African debt restructuring and financial wellness company that helps over-indebted consumers consolidate their repayments, negotiate with creditors, and regain long-term financial stability through compliant debt review solutions. Location: Bellville Salary: R25 000 – R incentives Available positions: 1 Start Date: As soon as...

About the position Herotel Business is looking for skilled Key Account Managers to create long-term, trusting relationships with our enterprise clients. The role is to oversee a portfolio of Enterprise Business customers, process new business and build direct relationships with Enterprise clients. The Key Account Manager will also work closely with internal teams to leverage the Enterprise...

Digital Commerce: Product Delivery & Release Manager Purpose Summary The Product Delivery & Release Manager orchestrates multiple releases and dependencies across teams, focusing on timelines, quality and delivery consistency with emphasis on coordinated roll out of digital products. Plays a pivotal role in the end-to-end delivery and release lifecycle of key product features. Acting as the...

We are looking for a dedicated and results-driven Warehouse Manager Assistant to join our team at Meridian Wine Distribution in Brackenfell, Cape Town. The ideal candidate is detail-oriented, proactive, and able to thrive in a fast-paced warehouse environment. Strong communication skills, teamwork, and a commitment to operational excellence are essential. Responsibilities: - Ensure that...

Service Desk Analyst - Ticket Queue Dispatcher Main Responsibilities: - Monitoring the queues and assign the incidents before missing Response time SLA - Categorizing whether a ticket is an incident or request - Populating mandatory fields in the ticket form through initial triage before assigning to an engineer - Monitoring Dashboards and initiating appropriate action - Creates forms for known...

If providing a high level, high-quality service role to corporate clients, in Service Management is the exposure you are looking for then Jurumani Solutions is the right place for you! Offering an environment where a strong customer service focus and the practice of working with the latest technologies and systems are believed to be fundamentally useful to both the Client and Jurumani Solutions....

ASSISTANT FUND MANAGER - Century City, Cape Town, SA Global Investment Firm is offering this lucrative career opportunity within their dynamic Fund Management team of professionals. Competitive Package on Offer! One would describe you as displaying entrepreneurial insights and skills with the ability to mentor and coach team members whilst effectively meeting and managing project...

Let's Write Africa's Story Together Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description We are seeking a dynamic professional to provide comprehensive financial and management accounting support to OM Wealth Finance, ensuring accurate, timely and compliant reporting that enables effective cost control and informed decision-making. The...

Let's Write Africa's Story Together Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description We are seeking a dynamic professional to oversee client services, operations, and administration within our international investment environment. This role ensures exceptional client experiences, operational efficiency, and compliance with regulatory...