Escalation Manager jobs in Brackenfell

Purpose: The purpose of this job is to drive sales growth and profitability in an assigned territory by selling products and services, sourcing new customers, and building strong relationships. This role aims to achieve customer satisfaction, sustainable business growth, and profit margins through effective sales strategies and excellent customer service. KEY RESPONSIBILITIES: - Lead and manage...

Key Responsibilities - Team Management & Development (South Africa): Lead the setup, daily management, performance appraisal and capability building of the local technical support team; ensure efficient team operations to cover and support the entire Southern African market. - Customer Service System Development: Establish and optimize regional customer service channels and processes (including...

Role PurposeThe purpose of the Project Manager (People Team portfolio) role is to ensure the efficient and effective management and delivery of multiple People projects, from inception to completion, that provide demonstrable value in line with Shoprite's business and People strategy. More specifically, the role initiates, plans, designs, executes, monitors, controls, and closes all assigned...

Purpose of the Job:The Inventory Manager will manage the Distribution Centre inventory by maintaining all relevant information related to stock that will flow in and out of the Distribution Centre. The dynamic Manager will manage the cycle count process in order to ensure accuracy of stock holding.Job Objectives: Operating results of delegated tasks accountable for 1. Inventory cycle count 2....

Operations Manager Role Purpose The purpose of this role is to oversee, manage, and optimise all operational activities across the business to ensure efficient execution, consistency, and alignment with strategic objectives. The Operations Manager is responsible for translating strategy into execution, improving operational performance, and ensuring teams, processes, and resources work...

Roles and Responsibilities Operational Management: - Oversee activation running 9 hours daily, 5 days a week. - Manage opening/closing procedures. - Ensure equipment, infrastructure, and assets are functional, safe, and premium in presentation. - Manage stock, consumables, POS, and daily operational controls. - Enforce all safety and compliance standards. Technical Oversight: - Operate and...

KEY RESPONSIBILITIES: - Manage and oversee the full debtors/accounts receivable function, including invoicing, allocations, collections, and reconciliations - Ensure accurate and timeous invoicing in line with transport contracts, rate cards, PODs, SLAs, and supporting documentation - Monitor debtor age analysis and actively manage overdue accounts to reduce debtor days and bad debt exposure -...

Key Responsibilities: - Lead, mentor, and manage branch staff across sales, service, and administration. - Drive sales growth, business development, and client relationships. - Manage day-to-day operations, budgets, and financial performance. - Ensure compliance with safety regulations and company policies. - Maintain high levels of customer satisfaction and resolve escalated issues. - Provide...

Industry: Transport / Logistics Location: Durbanville Employment Type: Full-time Reporting Line: Head of Finance A well-established transport and logistics organisation is seeking an experienced Debtors Manager to take full ownership of the accounts receivable function within a fast-paced operational environment. The role combines strong financial control with people management and requires a...

Operations Manager Role Purpose The purpose of this role is to oversee, manage, and optimise all operational activities across the business to ensure efficient execution, consistency, and alignment with strategic objectives. The Operations Manager is responsible for translating strategy into execution, improving operational performance, and ensuring teams, processes, and resources work...

Roles and Responsibilities Operational Management: - Oversee activation running 9 hours daily, 5 days a week. - Manage opening/closing procedures. - Ensure equipment, infrastructure, and assets are functional, safe, and premium in presentation. - Manage stock, consumables, POS, and daily operational controls. - Enforce all safety and compliance standards. Technical Oversight: - Operate and...

Kuils River National Transport and truck rental company is seeking to employ an experienced Workshop Manager to join their team Main requirements: Grade 12 Valid Drivers license Qualified Diesel Mechanic Previous Workshop Manager / Supervisor experience overseeing - Mechanics - Tyre Controllers - Admin Staff Key Responsibilities of a Workshop Manager 1. Workshop Operations...

Key Responsibilities: - Lead, mentor, and manage branch staff across sales, service, and administration. - Drive sales growth, business development, and client relationships. - Manage day-to-day operations, budgets, and financial performance. - Ensure compliance with safety regulations and company policies. - Maintain high levels of customer satisfaction and resolve escalated issues. - Provide...

KEY RESPONSIBILITIES: - Manage and oversee the full debtors/accounts receivable function, including invoicing, allocations, collections, and reconciliations - Ensure accurate and timeous invoicing in line with transport contracts, rate cards, PODs, SLAs, and supporting documentation - Monitor debtor age analysis and actively manage overdue accounts to reduce debtor days and bad debt exposure -...

Industry: Transport / Logistics Location: Durbanville Employment Type: Full-time Reporting Line: Head of Finance A well-established transport and logistics organisation is seeking an experienced Debtors Manager to take full ownership of the accounts receivable function within a fast-paced operational environment. The role combines strong financial control with people management and requires a...

Are you passionate about creating exceptional experiences and making a real difference in people's lives? At Vital Health Foods, every interaction with our customers is an opportunity to Own It—take charge, solve problems, and lead outcomes that build trust and loyalty. What you will do: - Develop scientific content, implement and manage product and health training, and provide technical...

Job Title: Exhibitions & Promotions Manager-Retail (Non-GLA) Location: City of Cape Town, Cape Town, Parow Primary Industry Property and Real Estate Secondary Industry Sales Salary ZAR ZAR Per annum Benefits Provident Fund, Short term & Long term incentives Purpose of Job To identify and promote opportunities to generate revenue from non-gross lettable areas across the entire...

Main Function: The Logistics Manager is responsible for the planning, coordination, and control of all transportation activities, including the efficient movement of goods using internal and external trucks, container assets, management of drivers, driver assistants, transport providers, and oversight of driver compensation, payroll inputs and cost control. The role ensures on-time, safe, and...

The Product Operations Lead plays a pivotal role in ensuring the seamless execution and lifecycle management of customer-facing components within the product portfolio. This role serves as a bridge between delivery, stakeholder engagement, and operational escalation, fostering clarity across business analysis (BA) and operations teams. Required Skills and Qualifications: - A relevant degree or...

Digital Commerce: Product Delivery & Release Manager Purpose Summary The Product Delivery & Release Manager orchestrates multiple releases and dependencies across teams, focusing on timelines, quality and delivery consistency with emphasis on coordinated roll out of digital products. Plays a pivotal role in the end-to-end delivery and release lifecycle of key product features. Acting as the...