escalation engineer jobs in Midrand

⚡ SD-WAN Escalation Engineer – Be the Last Line of Defence ⚡ When the network falters and the pressure is on, you’re the one who steps in. Not everyone can thrive here. This is where the toughest problems land — the ones no one else can solve. If you’re looking for routine, stop reading now. If you’re looking for impact, adrenaline, and recognition, keep going. 🔥 What You’ll Do - Be the...

Role Summary The purpose of this role is to coordinate all FTTB 3rd Party Vendor onboarding activities, manage escalations from the Service Delivery Management (SDM) team, monitor 3rd Party Vendor performance through structured reporting, and take ownership of specific workflow steps within the Engineering/Planning process. Responsibilities - Serve as the liaison between internal stakeholders...

Key Responsibilities Technical Leadership - Design end-to-end Modern Workplace solutions across Microsoft 365, Azure AD/Entra ID, Intune/Endpoint Manager, Teams, SharePoint, and Power Platform - Define technical standards, patterns, and best practices for the Modern Workplace service line - Lead architecture reviews and provide technical governance across multiple CloudOps pods - Act as...

We are looking for a NOC Engineer to join our team and take on a vital role in one of the core functions of the business. You will be joining a talented and passionate team that is intrinsically motivated by the fact that we are a fast-growing tech-company that finds itself in the telecommunications space. We believe in providing more than just a quality wireless internet solution –...

ROLE AND RESPONSIBILITIES Able to demonstrate the following: - To provide day-to-day delivery of Collaboration, Directory, Security, and Datacentre services - Responsible for service quality and delivering the operational services required by the EMS operational model. - Ensure that all incidents, requests, problems, and changes are dealt with according to agreed procedures, processes, and...

Our client based in Isando, Johannesburg is seeking an Electrical Engineer to join their team. The ideal candidate will be responsible for identifying areas of energy efficiency and reliability improvement for Main LV distribution and downstream to the DC (e.g. UPSs, STSs, Distribution from DC to Energy Centre, Generator distribution, HV switchgear) including innovative technologies and...

Senior IT Infrastructure Engineer Responsibilities Hybrid Infrastructure Operations - Deploy, configure, and maintain Windows and Linux servers across on-premises and Microsoft Azure environments. - Manage HP Synergy blade servers and associated storage technologies. - Administer Hyper-V clusters and failover configurations for Microsoft SQL Server. - Perform regular patching, firmware...

If Project Management is your passion, then this is just for you Our client, a National legacy manufacturing company, is searching a highly skilled Civil Engineer with demonstrated Project Management competencies to establish and lead company-wide projects and initiatives, advising the business on all project elements, including engineering design, quality planning, installation, commissioning...

Key Responsibilities: SD-WAN Architecture & Implementation -Design, configure, and deploy SD-WAN solutions across multi-site enterprise environments. -Architect and implement SD-WAN solutions using one or more platforms such as Huawei, VeloCloud, Cisco (Meraki or Viptela), or Fortinet. -Integrate SD-WAN environments with existing routing, switching, and firewall infrastructure. -Evaluate...

Summary We are seeking to employ a Construction Site Agent to lead turnkey sanitation projects. The role involves planning, coordinating, budgeting, and managing the construction of projects from inception to completion. They are required to handle all aspects of project coordination and execution and will be responsible for ensuring that the project objectives are met in terms of quality,...

We are looking for a Senior NOC Engineer to join our team and take on a vital role in one of the core functions of ikeja's business. You will be joining a talented and passionate team that is intrinsically motivated by the fact that we are a fast-growing tech-company that finds itself in the telecommunications space. At ikeja, we believe in providing more than just a quality wireless internet...

OVERALL PURPOSE OF JOB: We are looking for young information technology professionals with at least 3 years solid development experience, who wants to work in a structured support environment to provide application support on one of the notable supply chain systems in South Africa. Problem Management- Conduct Problem solving on user calls logged; - Provide feedback to the application management...

Business Department: Cyber Security PURPOSE: To analyse security events and alerts and to gather and carry out remediation tasks on console for Gijima clients through its toolsets, operational monitoring, preventative actions and crisis management FORMAL EDUCATION: - Grade 12 (essential) - IT Certificate/Diploma/Degree TECHNICAL CERTIFICATION: - IBM QRadar Certification - Fortinet FortiSOAR...

What We Are Looking ForExpert in ERP-driven procure to pay (P2P) processes2-4 years practical experience in setting up P2P processes in Major ERPs (e.g. SAP/ Oracle)Data knowledge around AP / P2PAnalytical mindset and an affinity to big dataCollaborating with product managers, business stakeholders and engineers to understand the data needs, representing key data insights in a meaningful wayThe...

Overview Responsibilities: Assess, align, process, and follow through on all specified customer Revenue Assurance activities. Manage Case Manager roles and responsibilities concerning Revenue Assurance. Effectively manage identified revenue leakage areas, assist the business in closing these areas, recover revenue loss, and eliminate future leakage by implementing best practice controls. Ensure...

ROLE PURPOSE The Business Analyst plays a pivotal role in driving operational excellence, customer experience, and digital transformation within the Service Management domain. This role is responsible for obtaining, analysing, and documenting business requirements, identifying process improvement opportunities, and enabling data-driven decision-making through effective reporting and stakeholder...

FusionTek is a Managed Security Service Provider (MSSP) with offices in multiple US locations and team members globally. We're a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007. We're also rapidly growing and are looking for top-tier candidates who share our four core values: - We are team players,...

Senior IT Operations Engineer Responsibilities: - Design, administer, and maintain the companys IT infrastructure. - Create and implement policies, procedures, and standards for IT operations and services. - Keep up to date with rapid technological changes. - Support the administration of a wide area and local network. - Provide technical 2nd and 3rd level support to end...

Key Responsibilities Agile Facilitation - Facilitate all Agile ceremonies: sprint planning, daily stand-ups, sprint reviews, retrospectives, backlog grooming - Ensure the pod operates as a high-performing, self-organizing team - Coach the team on Agile principles and continuous improvement - Protect the team from distractions and scope creep - Maintain sprint velocity and burndown...

ROLE PURPOSE The Problem Management Specialist is responsible for ensuring the consistent and reliable delivery of IT services while managing the lifecycle of all problems to improve overall service quality. This hybrid role combines service assurance oversight with proactive problem management, including monitoring service performance, managing incidents and problems, conducting root cause...