customer operations manager jobs in Simon's Town

Operations Manager II Job Description The Operations Manager II is responsible for coaching and supervising a group of Operations Managers and/or Team Leaders. This position is responsible for building and maintaining client relationships, meeting service level agreements and achieving financial expectations. Essential Functions/Core Responsibilities - Maintain and grow revenue of program(s);...

Job Overview Business Segment: Personal & Private Banking Location: ZA, Western Cape, Cape Town, Shop 29, Longbeach Mall, Bordeaux Rd, Fish Hoek Job Type: Full-time Job Ref ID: A-0001 Date Posted: 1/24/2026 Job Description We are seeking a dedicated and customer-oriented individual to join our team. In this role, you will be the first point of contact for our valued customers, providing...

Customer Relationship Manager - Garden Route:Responsibilities: - Market Property24 products and establish a strong brand and product presence in your allocated area - Create and manage a sales pipeline in combination with calling programme - Build relationships with existing and new customers - Reaching individual sales targets Requirements: - Matric, relevant tertiary qualification would be...

Overview As an Operations Manager, you will be responsible for leading the smooth operation of your designated area, through driving high performance and ensuring employees are engaged and motivated. You will focus on nurturing a continuous improvement culture, with high levels of employee engagement and recognition. You will support high-performance delivery overall to exceed Client...

A leading software company in South Africa is hiring a Support Operations Project Manager to oversee technical support operations and manage enterprise-level customer projects. The ideal candidate will have 2-3 years of project management experience within SaaS or software environments, demonstrating strengths in customer escalations and cross-functional team coordination. Join a dynamic...

Sewing Machine Operator Robert Custom Upholstery Ltd Location Scarborough, ON Salary 17.60 to 20.00 hourly (To be negotiated) / 30 to 45 hours per week Full time Early morning, Morning, Day Starts as soon as possible Benefits: Other benefits Languages English Education No degree, certificate or diploma Experience: Experience an asset Work must be completed at the physical Location....

Job Description Senior Operations Manager to lead our operations. This role is pivotal in driving service excellence, operational efficiency, and client satisfaction across diverse business process outsourcing functions. The successful candidate will be a strategic leader with proven experience in scaling teams, optimizing processes, and fostering a culture of accountability and...

Purpose: The purpose of this role is to provide administrative support to the Customer Experience department, ensuring the achievement of Service Level Agreements (SLAs) and goals aligned with Brights values. The incumbent will undertake a range of duties, including reporting, training and customer service activities and assume a deputy role for the department supervisor in their absence. Key...

Overview Senior Training & Quality Manager with telecoms experience required. The Sr. Manager Training has management responsibility for a team(s) of Client Training Associates providing the first line of technical support to clients using our product. The Sr. Manager, Quality is responsible for the overall direction, coordination and evaluation of all Quality Leadership employees in the...

Drip Café is a pop-up coffee shop based in Wynberg, specialising in quality coffee and quick takeaway bites. We are looking for a reliable, friendly, and hands-on individual to help operate and partially manage the daily running of the café. The successful candidate will play a key role in delivering excellent customer service while ensuring smooth daily operations. Key...

Bring your possibility to life! Define your career with us- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To deliver customer support services to...

We are a well-established company that is looking for a Customer Marketing and Sales Service Trainee. Job Responsibilities - ⁠⁠Customer in store promotion assistance: assist customers to sell products that are in the store - Digital marketing: Creating personalized promos & adverts - Customer Training: Ongoing webinars to educate on ways to be more profitable - Customer social media assistance:...

Key Responsibilities: - Assist the Casino Manager in the day-to-day operation of the casino onboard the cruise ship - Manage and supervise a team of casino staff, including dealers, cashiers, and technicians - Monitor and maintain the financial performance of the casino, including revenue, expenses, and budgets - Ensure compliance with all gaming regulations and company policies - Train and...

Junior Front of House Manager - Join a Dynamic Hospitality Team Cattle Baron Simonstown | Glencairn, Western Cape We are currently seeking a motivated and reliable Junior Front of House (FOH) Manager to join our team. If you’re passionate about delivering outstanding customer service and ready to take the next step in your hospitality career, this could be the perfect opportunity for...

Purpose: The purpose of this job is to effectively ensure exceptional customer service and experience across all the touchpoints of the Brights customer's journey. The Customer Experience Administrator will offer support to customers who have questions, concerns, problems or who want purchase any of our products and services. The incumbent must be highly organised service driven Brights brand...

Title: Project Manager - Technical Support Team Location: Hout Bay, Cape Town Department: Technical Support Reporting to: Project Manager Other Key Internal Relationships: Teams - Technical Support, Project Management, Customer Success, Sales Type: Full-time Company Description: Stock2Shop is a leading cloud-based ecommerce software company that helps wholesalers, distributors,...

Job Description We are searching for an Customer Service Representative that is responsible for providing high-quality, high compliance, patient-centric, and customer-centric support across multiple contact channels. The role focuses on resolving queries related to prescriptions, orders, deliveries, insurance, product information, and general assistance. Agents (BAES) must ensure accuracy,...

Job Title French Customer Service Associate Job Description Was Accounting, Maths or Computer Literacy your favourite subjects in Matric? If you’ve ever solved a technical software issue, or precisely directed a lost friend to where you are then this French Customer Support Advisor role is perfect for you! As a French Customer Support Advisor on a technologically innovative campaign, you’ll...

Overview Job Title: German Customer Service Associate Job Description: Are you looking for an opportunity to jumpstart your career in the travel industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a German Customer Support Advisor working on an internationally innovative campaign with a salary of R20,000. You will be working on-site from...

A global outsourcing company in Simon's Town is seeking an Operations Manager II to supervise Operations Managers and Team Leaders. The role involves maintaining client relationships, meeting service level agreements, and ensuring profitability. Candidates should have at least 5 years of operations experience, including 2 years in a senior role, and must be adaptable to US working hours. This...