customer experience manager jobs in Simon's Town

About us, purpose, experience and qualifications about us: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing purpose: - To provide excellent customer experience by welcoming customers, understanding their requirements, and managing the waiting experience by directing customers to the correct channels...

We are looking for a highly presentable Housekeeper/Housekeeping Manager with excellent communication skills to perform various functions in effectively managing people and resources to providing a satisfying housekeeping service which will be based in Fish Hoek, Cape Town. Job Duties: - Assign duties to members of staff; - Inspect the environment within the organization to ensure it meets the...

Purpose: The purpose of this job is to effectively ensure exceptional customer service and experience across all the touchpoints of the Brights customer's journey. The Customer Experience Administrator will offer support to customers who have questions, concerns, problems or who want purchase any of our products and services. The incumbent must be highly organised service driven Brights brand...

Duties: Lead and inspire the guest services team to deliver exceptional, personalised service. Handle guest inquiries, feedback, and complaints with a proactive and solutions driven approach. Monitor guest satisfaction and implement strategies to improve service delivery. Maintain a visible presence on the floor, engaging directly with guests to ensure their comfort and satisfaction. Ensure full...

Do you love process, efficiency, and keeping things organised? We're looking for an energetic office manager to take ownership of our office operations and grow with our business._ About Delta-v Our mission is to accelerate the growth of international tech companies. We do this by building and managing sales teams that embed into our clients' sales organizations. We’re based in Claremont, Cape...

CA(SA) + 1yr commerce experience - R 60k pm - CLAREMONT, CPT > You’re a qualified Chartered Accountant with a year of hands-on commercial experience – and you’re ready for more. If you’re looking to apply your skills where they count, in a business environment that values precision, strategic thinking, and global vision, this is your next move. Join a team that’s expanding across continents and...

Our client is a specialist consultancy in financial/legal matters pertaining to taxation and international transactions (involving estate, trusts, companies, and individuals) as well as offering various accounting, taxation and administrative services. They are seeking a talented and dedicated tax administrator to join their team. This is an exciting opportunity to contribute to the...

Job Purpose Applies procedural nursing sequences with regards to the diagnosis, treatment, monitoring and evaluation of psychiatric patients. Participates in feedback sessions with the multidisciplinary team to ensure continuity of care and achieving the goal of skills for today and wellness for life. Participates in employee awareness initiatives focused on employee development. Takes...

Job Description We are searching for an Customer Service Representative that is responsible for providing high-quality, high compliance, patient-centric, and customer-centric support across multiple contact channels. The role focuses on resolving queries related to prescriptions, orders, deliveries, insurance, product information, and general assistance. Agents (BAES) must ensure accuracy,...

Drip Café is a pop-up coffee shop based in Wynberg, specialising in quality coffee and quick takeaway bites. We are looking for a reliable, friendly, and hands-on individual to help operate and partially manage the daily running of the café. The successful candidate will play a key role in delivering excellent customer service while ensuring smooth daily operations. Key...

PayFast, together with the DPO Group, is one of the leading Fintech organisations in Africa. We’re on a mission to exponentially grow the digital economy of Africa by building world-class payment products. Developed in-house, our solutions enable customers to make and receive business payments quickly and securely and allow enterprises to trade locally, across borders, and internationally. We...

Ready to Make a Difference? Customer Service & Sales Trainer Empower Your Career. Transform Lives. Join a Leading Debt Review & Removal Company We are seeking a passionate and results-oriented Customer Service & Sales Trainer to join our dynamic team. In this pivotal role, you will be instrumental in shaping the future of our customer service and sales excellence by developing and delivering...

Job Description for Technical Furniture Customer Services Support Position Title: Customer Services Technical Support Furniture Location: [Claremont Cape Town] Job Type: [Full-Time] Overview: We are seeking a resolute and knowledgeable Technical Furniture Customer Services Support representative to join our team. This role involves assisting customers with inquiries related to our range of...

Company Description Call Lab is a Cape Town-based contact center known for delivering exceptional customer experiences. We specialize in providing omni-channel solutions, enabling customers to connect through their preferred communication methods, at their convenience. At Call Lab, we emphasize real-time, personalized customer interactions, offering tailored solutions for every need....

Karri Payments is a leading fintech company dedicated to providing seamless and secure payment solutions for schools, parents, and organizations. We are looking for a dedicated Customer Agent to join our team and help us deliver exceptional customer service. We're looking for a detail-oriented and highly organized individual who is passionate about customer service and thrives in working with...

Our cutting-edge, hands-on training program will provide you with the tools you'll need for success; don't miss out on this amazing opportunity! Benefits of joining our team: - Excellent training that is 100% hands-on - Top performer incentives such as amazing travel opportunities, rapid advancement and so much more - A fun and encouraging work environment - No cubicles and no micromanaging -...

We're looking for a sales superstar to join our dynamic team! As a Customer Sales Consultant you'll be the face of our company, providing top-notch service and driving sales growth. If you're a people person with a passion for sales, we want to hear from you!Responsibilities:- Engage with customers- Identify new sales opportunities and meet sales targets- Build strong relationships with customers...

The Front of House Manager is responsible for the day-to-day operation and management of the restaurant, as well as help in catering operations. Responsibilities:Supervising front of house staff and for reporting to the Manager. Manage a team of front of house staff including scheduling, training, and general supervision Oversee that all that cleanliness and maintenance are...

F&B Operations ManagerSalary: Depending on experience A prestigious yacht club in Cape Town is in search of an energetic and experienced Food and Beverage Operations Manager. The individual would oversee the team and manage the operations of its seaside restaurant and two bars. This role demands a hands-on leader who is passionate about delivering exceptional dining experiences, managing...

BRANCH MANAGER:Branch Managers are responsible for overseeing and managing the operation of the Store. In doing so Branch Managers will ensure that they, as well as their staff achieve maximum sales of books and other merchandise. The Main Responsibilities are a set of clearly defined goals and objectives that will assist management in ensuring that all Employees are aligned with the Business...