Operations Services Manager jobs in Simon's Town

Operations Manager II Job Description The Operations Manager II is responsible for coaching and supervising a group of Operations Managers and/or Team Leaders. This position is responsible for building and maintaining client relationships, meeting service level agreements and achieving financial expectations. Essential Functions/Core Responsibilities - Maintain and grow revenue of program(s);...

A leading BPO company seeks an Operations Manager in Mitchells Plain, Western Cape. This role requires ensuring smooth operations through high performance and employee engagement. You will drive a culture of continuous improvement and manage client relationships effectively. Ideal candidates have experience as Service Delivery Managers, strong communication skills, and experience in operational...

Title: Project Manager - Technical Support Team Location: Hout Bay, Cape Town Department: Technical Support Reporting to: Project Manager Other Key Internal Relationships: Teams - Technical Support, Project Management, Customer Success, Sales Type: Full-time Company Description: Stock2Shop is a leading cloud-based ecommerce software company that helps wholesalers, distributors,...

Who we are We are a leading real estate services company that combines global standards with specialised local knowledge to create customisable high-performance solutions for our clients. We advise property owners and occupiers on every aspect of their property strategies and assist them in the development, buying, selling, leasing, valuing and management of their assets. Our dedication to...

Main Purpose of the Position:To achieve employee P & L, customer, profit, and sales targets and maintain restaurant operational excellence in accordance with Company policies and procedures through team management Key performance areas are:Achieve Set standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality,...

Job ID: 54056Date Posted: Posted 5 hours agoLocation: Kenilworth - Cape TownJob Title: SUPPORT SERVICES MANAGER - KENILWORTH - CAPE TOWN - WESTERN CAPE Support Services Manager, Head Office in Kenilworth, Cape Town. We are looking for a resourceful individual with good organisational and project management skills to join our team!! Purpose of the Role The Support Services Manager is...

Job Description Senior Operations Manager to lead our operations. This role is pivotal in driving service excellence, operational efficiency, and client satisfaction across diverse business process outsourcing functions. The successful candidate will be a strategic leader with proven experience in scaling teams, optimizing processes, and fostering a culture of accountability and...

An opportunity has become available for a Nursing Service Manager at one of our retirement villages within the Southern Suburbs. The Nursing Services Manager implements and oversees all clinical and nursing processes and care of the healthcare facility with the assistance of RN Shift Leaders who manage the shifts. Further to that, the Nursing Services Manager liaises with the Multidisciplinary...

Job Title: Facilities Manager - Delivery Job Description Reporting in to the Head of Facilities - The post holder will have had previous experience in a Facilities delivery/project role and will be responsible for ensuring that all business and financial processes are carried out in line with Concentrix processes. Support the wider facilities functions in delivering a quality service in the...

Key Responsibilities: - Assist the Casino Manager in the day-to-day operation of the casino onboard the cruise ship - Manage and supervise a team of casino staff, including dealers, cashiers, and technicians - Monitor and maintain the financial performance of the casino, including revenue, expenses, and budgets - Ensure compliance with all gaming regulations and company policies - Train and...

Junior Front of House Manager - Join a Dynamic Hospitality Team Cattle Baron Simonstown | Glencairn, Western Cape We are currently seeking a motivated and reliable Junior Front of House (FOH) Manager to join our team. If you’re passionate about delivering outstanding customer service and ready to take the next step in your hospitality career, this could be the perfect opportunity for...

Your Purpose...The Service Ambassador is responsible for providing exceptional in-club member experiences using the available tools and platforms across areas such as our service/reception area, exercise floor, studios, swimming facilities and extended lounge areas. This role is key in engaging our members across all offerings in club as well as online. This role supports the retention of our...

Drip Café is a pop-up coffee shop based in Wynberg, specialising in quality coffee and quick takeaway bites. We are looking for a reliable, friendly, and hands-on individual to help operate and partially manage the daily running of the café. The successful candidate will play a key role in delivering excellent customer service while ensuring smooth daily operations. Key...

A leading software company in South Africa is hiring a Support Operations Project Manager to oversee technical support operations and manage enterprise-level customer projects. The ideal candidate will have 2-3 years of project management experience within SaaS or software environments, demonstrating strengths in customer escalations and cross-functional team coordination. Join a dynamic...

Overview Senior Training & Quality Manager with telecoms experience required. The Sr. Manager Training has management responsibility for a team(s) of Client Training Associates providing the first line of technical support to clients using our product. The Sr. Manager, Quality is responsible for the overall direction, coordination and evaluation of all Quality Leadership employees in the...

Overview As an Operations Manager, you will be responsible for leading the smooth operation of your designated area, through driving high performance and ensuring employees are engaged and motivated. You will focus on nurturing a continuous improvement culture, with high levels of employee engagement and recognition. You will support high-performance delivery overall to exceed Client...

Job Title French Customer Service Associate Job Description Was Accounting, Maths or Computer Literacy your favourite subjects in Matric? If you’ve ever solved a technical software issue, or precisely directed a lost friend to where you are then this French Customer Support Advisor role is perfect for you! As a French Customer Support Advisor on a technologically innovative campaign, you’ll...

Job Title Manager I, Planning & Scheduling Job Description The WFM Manager drives CRM contact performance and WFM Process maturity through implementation and maintenance of best practice WFM across the location accounts under the supervision and alignment of the Geo Leader. They can move across multiple industry verticals and WFM platforms in a multi-skill, multimedia environment, while...

A global outsourcing company in Simon's Town is seeking an Operations Manager II to supervise Operations Managers and Team Leaders. The role involves maintaining client relationships, meeting service level agreements, and ensuring profitability. Candidates should have at least 5 years of operations experience, including 2 years in a senior role, and must be adaptable to US working hours. This...

Overview Job Title: German Customer Service Associate Job Description: Are you looking for an opportunity to jumpstart your career in the travel industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a German Customer Support Advisor working on an internationally innovative campaign with a salary of R20,000. You will be working on-site from...