customer experience manager jobs in Hout Bay

Customer Experience Manager (CX/UX) Join to apply for the Customer Experience Manager (CX/UX) role at Liquid Thought. Introduction We are looking to employ a Customer Experience Manager for an exciting opportunity within the Omni Channel division of Clicks Retailers. This role will be based at Clicks Head Office, Woodstock, Cape Town and will report to the Head of Omni Channel. Job...

Overview EXANTE Johannesburg, Gauteng, South Africa Join to apply for the Customer Experience Manager role at EXANTE Get AI-powered advice on this job and more exclusive features. About The Role As Exante's Customer Experience Manager, you'll be at the heart of our commitment to customer-centricity. You will proactively champion service excellence across all teams, act as the voice of the...

Are you an inspirational leader with a proven ability to manage, motivate, and coach a team to deliver exceptional customer service across all communication channels? A Global Leader in innovative travel and insurance solutions (serving over 400 million consumers worldwide) is seeking an experienced Customer Experience Team Manager to lead their multi-channel contact centre operations. This...

Sales Representative - Experience with Pet Shop Industry Company: CSS Labour Pty Ltd Location: Hout Bay, Cape Town Area Employment Type: Temporary, Full Time Salary: R30 000.00 to R35 000.00 Published: 1 week ago Duties & Responsibilities - Achieve sales targets in assigned region - Drive Key Account business strategy - Implement Store call cycle - Report on key KPI’s on customer record...

About The Role As Exante's Customer Experience Manager, you'll be at the heart of our commitment to customer‑centricity. You will proactively champion service excellence across all teams, act as the voice of the customer, and spearhead initiatives that elevate satisfaction and loyalty. Reporting Line : Marketing Director Worksite : Remote Responsibilities Embed the Voice of the Customer -...

Job title : Customer Experience & Continuous Improvement Manager Job Location : Western Cape, Cape TownDeadline : November 28, 2025Quick Recommended Links - Jobs by Location - Job by industries Job Description - We’re looking for a highly motivated Customer Experience and Continuous Improvement Manager to join our dynamic team at our contact centre in Cape Town. - You’ll play a vital role in...

GET TO KNOW ALORICA At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe. JOB SUMMARY Performs moderate level supervisory work coordinating the operations of a call-service team. Regular supervision...

A vacancy exists for a Customer Experience Manager within Kazang - Micro Merchant Operations,in Century City, Cape Town. The Customer Experience Manager will be responsible for ensuring exceptional customer satisfaction and loyalty by designing, implementing and improving customer experience strategies. This role focuses on creating seamless and impactful experiences across all customer...

Job Role / Speciality: Mobile CX Programme Manager Service: Hybrid Cloud & Data Service Area: Digital Product Engineering / Mobile CX Programme Project Description: We are seeking an experienced Project Manager to lead the development of a new Mobile App integrated with a new loyalty programme, including pilot deployment and roll-out across 28 countries, while supporting the existing app...

Vice President 1-Customer Care Voice-Customer Experience EXL Cape Town, Western Cape, South Africa Accountabilities - Ensure seamless transition and flawless service delivery - Focus on transition with ‘Zero’ impact on service delivery - Focus on efficiencies - leaner, greener and faster - Focus on Process stabilization & sustained delivery - Reducing operation costs - Make TBP more...

Job Summary At Progressive Technology, we are driven by a commitment to innovation, excellence, and customer satisfaction. We are seeking a Virtual Customer Experience Agent to join our dynamic remote call center team. In this role, you will serve as the first point of contact for our valued customers, handling inquiries, resolving issues, and delivering exceptional service experiences. You will...

Who we are We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust - an abstract idea - to work....

About The Flex At The Flex, we’re on a mission to revolutionize how the world rents. We believe renting a home should be as seamless as buying something on Amazon — simple, fast, and borderless. Powered by our proprietary Property Management System (PMS), The Flex enables effortless guest experiences and streamlined operations for property owners around the globe. We’re building a team of...

Our Client is a leading consumer financial services business, providing credit and related products (such as store/credit cards, personal loans, digital credit and insurance) to customers through major retail partners and digital channels. The business model combines retail finance and financial services, with a strong emphasis on digital applications, self‑service experiences and partner‑led...

The Role We re hiring! We re looking for a smart innovative Customer Experience Agent to join our team and help us ensure that our customers have a consistently excellent and delightful experience whenever they engage with us. Join us and be part of a fast-growing business that is disrupting the e-commerce delivery landscape in South Africa. You will be part of the Customer Experience team who...

About The Flex At The Flex, we’re on a mission to revolutionize how the world rents. We believe renting a home should be as seamless as buying something on Amazon — simple, fast, and borderless. Powered by our proprietary Property Management System (PMS), The Flex enables effortless guest experiences and streamlined operations for property owners around the globe. We’re building a team of...

Overview EXANTE Johannesburg, Gauteng, South Africa Join to apply for the Customer Experience Manager role at EXANTE Get AI-powered advice on this job and more exclusive features. About The Role As Exante's Customer Experience Manager, you'll be at the heart of our commitment to customer-centricity. You will proactively champion service excellence across all teams, act as the voice of the...

Job Summary At Progressive Technology, we are driven by a commitment to innovation, excellence, and customer satisfaction. We are seeking a Virtual Customer Experience Agent to join our dynamic remote call center team. In this role, you will serve as the first point of contact for our valued customers, handling inquiries, resolving issues, and delivering exceptional service experiences. You will...

Who we are We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust - an abstract idea - to work....

Executive-Customer Care Voice-Customer Experience Location: EXL Cape Town, Western Cape, South Africa Key Responsibilities - Receive and review fax images and initiate data entry in the system. - Validate and verify providers and members using all compliance metrics. - Create pre-certification cases and route them to the appropriate bucket for initial or final review. - Attach fax for existing...