customer experience manager jobs in Akasia

Customer Experience Centre Financial ManagerJob Summary Main activities and key responsibilities: Including but not limited to: - Ensure timely and accurate validations of creditors within specified Service Level Agreements (SLAs), adhering to established financial policies and controls. - Capture debtors information in the Call Centre Application (CCA) for invoicing purposes, ensuring...

Job Purpose:The position is responsible to drive best in class member experience across all iMas touchpoints and ensure quality engagements with Employer Groups, manage end to end complaints lifecycle and reduce service-breakdowns in line the IMas complaints management policy and to ensure measurements of Net Promoter Score (NPS) and Customer Satisfaction (CSAT).Job Outputs:- Design and implement...

Main activities and key responsibilities: Including but not limited to: - Ensure timely and accurate validations of creditors within specified Service Level Agreements (SLAs), adhering to established financial policies and controls. - Capture debtors information in the Call Centre Application (CCA) for invoicing purposes, ensuring completeness and accuracy of data. - Address and resolve cost...

Do it with passion as ...Customer Solution Manager [m|f|d] Soloplan is an international company that prides itself in being the market leader in transport management systems. After an extensive introduction phase, you will strengthen our Customer Solution Management.A job full of interesting challenges awaits you. Your responsibilities - Competent and friendly customer support for our transport...

Job Overview:- Identify and manage custom and excise opportunities for a portfolio of clients- Compile submissions on customs and excise matters- Compile customs, excise and international trade feasibility studies on tariff and non-tariff barriersEssential Experience and Qualifications:- A completed Bachelor of Commerce degree with accounting as major or a similar legal degree- Advanced Excel,...

Gauteng, PretoriaR 20000 - R 25000 Monthly Cost To Company (Petrol, phone and more !!!, Market related, Negotiable)**Responsibilities:- Market digital products and establish a strong brand and product presence in your allocated area**:- Create and manage a sales pipeline in combination with calling programme:- Build relationships with existing and new customers:- Reaching individual sales...

About the CompanyThomas International are a leading global talent assessment platform provider. For 40 years, we have been using our suite of scientifically valid psychometric assessments and in-house training portfolio to provide technology driven solutions to ensure our clients recruit, develop, manage and engage their workforce as effectively as possible. We own our businesses in the UK,...

ABOUT Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Compassion, Excellence and Innovation define what we believe and who we are.Intercare Glenfair Medical and Dental Centre...

Direct Reporting Line:Programme Manager: Education*Varsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the Council on...

Job Number 23087745Job Category Rooms & Guest Services OperationsLocation Protea Hotel Fire & Ice! Pretoria Menlyn, Summit Place Precinct, Menlyn, Pretoria, Gauteng, South Africa VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management*Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is...

CUSTOMER SUCCESS CONSULTANT**IntroductionAn education technology company situated in Pretoria is seeking a Customer Success Consultant, with a minimum of 2 years’ experience in client relationship management and engagement.Job PurposeResponsible for developing customer relationships that promote retention and loyalty. Workclosely with customers to ensure they are satisfied with the services they...

2yearsThe CSA works on the customer service helpdesk and answers and pro-actively makes calls to resolve customer issues.The CSA Manages supplier activities to dispatch and repair faults to meet service level agreements.Qualifications and Experience:6-12 Months Experience in a Technical Helpdesk roleIT Diploma PreferredA+ and N+ Certification RequiredKnowledge of Cisco Switching and RoutingITIL...

Company**SANSA**Reference #- SCSR01Published- 11/04/2022Contract Type- PermanentLocation- Pretoria, Gauteng, South AfricaIntroduction- The South African National Space Agency (SANSA) is a public entity under the National Department of Science and Innovation.- SANSA is committed to attracting, developing, and retaining employees who are passionate about the success of the national space industry....

The South African National Space Agency (SANSA) is a public entity under the National Department of Science and Innovation.SANSA is committed to attracting, developing, and retaining employees who are passionate about the success of the national space industry. Personal growth, which is one of our values, encourages employees to invest time in education and training through bursaries and training...

Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all...

Job Scope: Flow CytometryJob Purpose:This position is part of a Client Services where our vision is to anticipate that both our internal and external customer’s needs are met, while providing a world class telephonic customer service experience.The position is to provide professional, timely and accurate support to all Internal and External Customers, for Beckman Coulter products.The position is...

OUR HIRING PROCESS:- We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.- At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text...

Customer Service Advisor - Car Dealership**Location: Centurion, Pretoria**Criteria:- Matric with Accounting- I.T knowledge and experience will be an advantage- Advanced MS Excel working knowledge and experience- Experience in working in the Automotive Industry:- Literate on Evolve / Kerridge / Automate:- 8 years service advisor experience**Requirements:- Create job cards and PDI job cards, edit...

Job Overview Are you a high performing, customer services expert looking for your next role? One of our global clients’ is looking for a Senior Administrator to join their Customer Services team. The successful candidate will have an in-depth understanding of customer due diligence and new business acceptance, providing a point of contact of support to brokers, sales force, and regional...

Do it with passion as ...Customer Solution Manager [m|f|d] Soloplan is an international company that prides itself in being the market leader in transport management systems. After an extensive introduction phase, you will strengthen our Customer Solution Management.A job full of interesting challenges awaits you. Your responsibilities - Competent and friendly customer support for our transport...