customer experience jobs in Lephalale

Assistant Spa Manager needed in Limpopo (LIVE-IN Position) We are seeking a motivated and experienced Assistant Spa Manager to support the daily operations of our spa and ensure exceptional guest experiences. The successful candidate will assist in managing staff, maintaining service standards, and driving overall spa performance. - A qualification in Beauty Therapy, Somatology, or Spa...

Qualifications - Diploma or Degree in Hospitality Management, Hotel Management, or related field. - Food Safety / HACCP certification advantageous. Experience - 35+ years of experience in restaurant or food & beverage management. - Experience in a supervisory or managerial role. - Proven track record of maintaining high service standards and profitability. Technical Skills - Knowledge of...

Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as a Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth. Key Responsibilities: Operational Management - Drive store performance to achieve and exceed sales targets. - Maximise income...

General Manager - Hospitality Job Duties: - Oversee the day-to-day operations of the hospitality establishment - Manage and coordinate staff to ensure excellent customer service - Develop and implement strategies to increase revenue and profitability - Monitor and maintain high standards of cleanliness and hygiene - Handle guest feedback and resolve any issues in a timely manner - Ensure...

The Breakfast Chef is responsible for preparing, cooking, and presenting all breakfast menu items to a high standard. This role requires excellent timing, consistency, and the ability to work efficiently during high-pressure morning service. The Breakfast Chef ensures food quality, hygiene, and service standards are upheld at all times. Key Responsibilities Food Preparation & Cooking Prepare...

Assistant Spa Manager. We are seeking a motivated end experience Assistant Spa Manager to support the daily operations of our spa and ensure exceptional guest experiences. The successful candidate will assist in managing staff, maintaining service standards, and driving overall spa performances. The Assistant Spa Manager will assist the Spa Manager with daily spa operations. Supervise and...

Qualifications & Experience - Grade 12 / Matric (or equivalent) required. - Previous experience as a Waiter or Banqueting Waiter in a hotel or events environment preferred. - Knowledge of food and beverage service standards. - Basic knowledge of hygiene and safety procedures. Skills & Competencies - Excellent communication and interpersonal skills. - Strong customer service focus with a...

The Restaurant Manager oversees the daily operations of the restaurant, ensuring exceptional service, efficient workflow, and profitability. The role involves managing staff, coordinating with the kitchen, handling customer relations, and maintaining high standards of food quality, hygiene, and guest experience. Key Responsibilities Operational Management - Supervise daily restaurant...

Spa Therapist. Award winning exclusive 5* Game Lodge SA / Botswana Border. We are looking for a Somatologist in a hotel spa who will be responsible for delivering high-quality skincare and body treatments while also promoting retail products to enhance guest experiences. This role involves conducting skin assessments, performing facials and massages, and recommending appropriate...

Reservationist needed in Limpopo (Live-In) We are seeking a professional and enthusiastic Reservationist to join our Front Office team. The Reservationist will be responsible for handling all room reservation enquiries via telephone, email, and online platforms promptly and professionally. - 1-2 years of previous experience in Hotel Reservations or Front Office Operations - Proficiency in hotel...

Reservations Consultant. World Class 5* Game Lodge Lephalale Limpopo. We are seeking a professional and enthusiastic Reservationist to join our Front Office team. The Reservationist will be responsible for handling of all room reservation enquiries via telephone, email, and online platforms promptly and professionally. Accurately input and manage reservations using the hotel’s PMS system...

Qualifications & Experience - Matric (Grade 12) preferred. - Previous experience as a waiter/waitress in a restaurant, hotel, lodge, or café (advantageous). - Basic knowledge of food and beverage service. - POS system experience is beneficial. Skills & Competencies - Excellent communication and interpersonal skills. - Strong customer service orientation and a friendly, outgoing personality. -...

The Reservationist for a boutique lodge is responsible for managing all guest bookings and enquiries with a personalised, warm, and professional approach. This role ensures that every guest receives accurate information and a seamless booking experience from first contact. The Reservationist works closely with the lodge team to coordinate arrivals, special requests, and guest preferences, helping...

Qualifications & Experience - Diploma/Certificate in Beauty Therapy, Massage Therapy, or Spa Therapy (e.g., CIDESCO, ITEC, SAAHSP). - Minimum 12 years experience in a spa, wellness centre, hotel, or lodge environment. - Strong knowledge of massage techniques, skincare, and wellness practices. - Experience with spa products and retail sales (advantageous). Skills & Competencies - Excellent...

Job Description The Banqueting Waiter is responsible for delivering exceptional service during functions, events, conferences, and banquets. This role includes setting up venues, serving food and beverages, maintaining high service standards, and ensuring guests have a seamless and enjoyable experience. The Banqueting Waiter works closely with the Banqueting Supervisor and event team to ensure...

A Waiter is responsible for providing exceptional dining service to guests by taking orders, serving food and beverages, and ensuring a seamless and enjoyable dining experience. The Waiter plays a key role in representing the restaurant’s brand, maintaining service standards, and ensuring guest satisfaction throughout their meal. Key Responsibilities - Greet guests warmly and escort them to...

Job Specifications / Requirements: - Qualification in Beauty Therapy, Somatology, Spa Management, or a related field. - Minimum 23 years experience in a spa or wellness environment. - Supervisory or leadership experience preferred. - Strong customer service skills and professional attitude. - Ability to work flexible hours, including weekends and public holidays. - Excellent communication,...

Job Description The Maintenance Manager is responsible for overseeing and coordinating all maintenance, repair, and upkeep activities across the property, equipment, infrastructure, and facilities. This role ensures that all mechanical, electrical, plumbing, and structural systems are functioning effectively, safely, and in compliance with regulatory standards. The Maintenance Manager leads a...

Qualifications & Experience - Grade 12 / Matric essential. - 12 years experience in reservations or front office within a lodge or hospitality environment. - Experience with lodge reservation systems (Semper, ResRequest, Opera, RoomMaster, or similar) advantageous. - Understanding of lodge operations, guest journey, and activity coordination. Skills & Competencies - Excellent written and verbal...

Qualifications - Degree or diploma in Hospitality Management, Business Administration, or related field. - Additional training in leadership, finance, or property management is advantageous. Experience - 710 years in hospitality management or similar senior leadership role. - Proven experience managing a lodge, boutique hotel, or small hotel property. - Strong track record in operational,...