Customer Experience Agent jobs in Lephalale

The Reservationist for a boutique lodge is responsible for managing all guest bookings and enquiries with a personalised, warm, and professional approach. This role ensures that every guest receives accurate information and a seamless booking experience from first contact. The Reservationist works closely with the lodge team to coordinate arrivals, special requests, and guest preferences, helping...

Let’s Write Africa’s Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description - Grade 12 (Matric) - FSCA Approved Qualification - FAIS Compliant - Product category experience (Long term Insurance subcategory B1, Long term Insurance subcategory B2 and Retail pension benefit) - CPD – Continuous Professional Development – All...

A retail company in Lephalale is seeking a dedicated Store Manager to lead their team towards operational excellence and outstanding customer service. The ideal candidate will have proven retail management experience, strong leadership skills, and a passion for customer service. Responsibilities include driving sales, managing inventory, ensuring customer satisfaction, and developing staff. The...

A major retail company in Lephalale is seeking a Store Leader. The ideal candidate will have at least 5 years of Store Management experience and a proven track record in retail. Responsibilities include achieving sales targets, managing store profitability, and delivering exceptional customer service. Applicants must demonstrate leadership, effective communication, and strong operational...

A leading insurance provider seeks a Sales Manager in Lephalale, Limpopo. The role involves planning and implementing regional sales strategies, managing sales staff performance, and developing key customer and stakeholder relationships. This is a full-time position requiring strong leadership and communication skills, alongside a proven track record in sales management. Candidates should have...

Job Responsibilities • Provide technical support to Project Management and participate in project teams • Stay abreast of technological advancements in relevant discipline • Assist in technical evaluations for discipline for projects in various developmental stages, by applying appropriate evaluation methods and project management principles Technical Support • Ensure effective delivery of...

Assistant Spa Manager needed in Limpopo (LIVE-IN Position) We are seeking a motivated and experienced Assistant Spa Manager to support the daily operations of our spa and ensure exceptional guest experiences. The successful candidate will assist in managing staff, maintaining service standards, and driving overall spa performance. - A qualification in Beauty Therapy, Somatology, or Spa...

Qualifications - Diploma or Degree in Hospitality Management, Hotel Management, or related field. - Food Safety / HACCP certification advantageous. Experience - 35+ years of experience in restaurant or food & beverage management. - Experience in a supervisory or managerial role. - Proven track record of maintaining high service standards and profitability. Technical Skills - Knowledge of...

General Manager - Hospitality Job Duties: - Oversee the day-to-day operations of the hospitality establishment - Manage and coordinate staff to ensure excellent customer service - Develop and implement strategies to increase revenue and profitability - Monitor and maintain high standards of cleanliness and hygiene - Handle guest feedback and resolve any issues in a timely manner - Ensure...

Qualifications & Experience - Grade 12 / Matric (or equivalent) required. - Previous experience as a Waiter or Banqueting Waiter in a hotel or events environment preferred. - Knowledge of food and beverage service standards. - Basic knowledge of hygiene and safety procedures. Skills & Competencies - Excellent communication and interpersonal skills. - Strong customer service focus with a...

Store Leader – Cape Union Mart – Lephalale Responsibilities - To achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the business. - To manage and control the financial aspects of running the store to ensure store profitability. - To adhere to merchandising standards in line with the brand requirements to ensure good product...

The Breakfast Chef is responsible for preparing, cooking, and presenting all breakfast menu items to a high standard. This role requires excellent timing, consistency, and the ability to work efficiently during high-pressure morning service. The Breakfast Chef ensures food quality, hygiene, and service standards are upheld at all times. Key Responsibilities Food Preparation & Cooking Prepare...

Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as a Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth. Key Responsibilities: Operational Management - Drive store performance to achieve and exceed sales targets. - Maximise income...

Reservationist needed in Limpopo (Live-In) We are seeking a professional and enthusiastic Reservationist to join our Front Office team. The Reservationist will be responsible for handling all room reservation enquiries via telephone, email, and online platforms promptly and professionally. - 1-2 years of previous experience in Hotel Reservations or Front Office Operations - Proficiency in hotel...

A leading financial services provider in Lephalale seeks a Sales Manager to oversee the organization's sales function. This individual will lead a large team of advisors, developing and maintaining relationships with clients to drive demand for financial products. Applicants should have a Grade 12 qualification, managerial experience, and proven sales skills. The position requires excellent...

Qualifications & Experience - Matric (Grade 12) preferred. - Previous experience as a waiter/waitress in a restaurant, hotel, lodge, or café (advantageous). - Basic knowledge of food and beverage service. - POS system experience is beneficial. Skills & Competencies - Excellent communication and interpersonal skills. - Strong customer service orientation and a friendly, outgoing personality. -...

Qualifications & Experience - Diploma/Certificate in Beauty Therapy, Massage Therapy, or Spa Therapy (e.g., CIDESCO, ITEC, SAAHSP). - Minimum 12 years experience in a spa, wellness centre, hotel, or lodge environment. - Strong knowledge of massage techniques, skincare, and wellness practices. - Experience with spa products and retail sales (advantageous). Skills & Competencies - Excellent...

Job Specifications / Requirements: - Qualification in Beauty Therapy, Somatology, Spa Management, or a related field. - Minimum 23 years experience in a spa or wellness environment. - Supervisory or leadership experience preferred. - Strong customer service skills and professional attitude. - Ability to work flexible hours, including weekends and public holidays. - Excellent communication,...

Qualifications & Experience - Grade 12 / Matric essential. - 12 years experience in reservations or front office within a lodge or hospitality environment. - Experience with lodge reservation systems (Semper, ResRequest, Opera, RoomMaster, or similar) advantageous. - Understanding of lodge operations, guest journey, and activity coordination. Skills & Competencies - Excellent written and verbal...

Qualifications - Degree or diploma in Hospitality Management, Business Administration, or related field. - Additional training in leadership, finance, or property management is advantageous. Experience - 710 years in hospitality management or similar senior leadership role. - Proven experience managing a lodge, boutique hotel, or small hotel property. - Strong track record in operational,...