Customer Experience Agent jobs in Mount Edgecombe

A leading technology retailer in Umhlanga Rocks is seeking a Sales Consultant to enhance customer experience and maximise sales. The ideal candidate will have a passion for Apple products and possess strong communication skills. The role involves engaging with customers to understand their needs and providing expert advice on the latest Apple technology. If you enjoy teamwork and delivering great...

A leading shipping company is seeking a Customer Services Manager to oversee and enhance the customer experience. This role demands strong leadership to manage a team handling import and export queries efficiently, ensuring timely resolutions while collaborating with various departments. Ideal candidates will possess a relevant qualification and significant experience in management within the...

An educational institution in Umhlanga is seeking a Customer Service and Marketing Associate to enhance customer relationships and support marketing initiatives. The ideal candidate has 1–2 years of experience in customer service or marketing, strong communication skills, and a detail-oriented approach. Responsibilities include handling customer inquiries, supporting marketing campaigns, and...

A global customer service firm in Umhlanga Rocks is seeking ambitious Customer Service Advisers to provide high-quality service. Ideal candidates will possess strong communication skills and a minimum of one year’s experience in customer service and sales. The role involves addressing high volumes of calls, emails, and chats, resolving issues proactively, and building rapport with customers. A...

A leading recruitment agency is seeking Customer Service Agents for their Call Centre Operations in Umhlanga Rocks. Successful candidates will support international customers, manage queries, and provide excellent service. Ideal applicants should have at least 6 months of customer service experience and be comfortable with computer systems. This full-time role offers a negotiable salary along...

A leading outsourcing firm located in Umhlanga Rocks, South Africa, seeks applicants fluent in English with call center experience. Ideal candidates will possess strong analytical skills and the ability to work in a fast-paced environment. Responsibilities include evaluating sensitive content and adhering to strict deadlines. Interested candidates should have a high school qualification and be...

Customer Care Agent – UK B2B Location: Umhlanga, Durban | Full-Time We are looking for experienced Customer Care Agents to join our growing international team, supporting UK B2B clients. In this role, you will: • Be the first point of contact for business customers via inbound and outbound calls, email, and online chat. • Handle a wide range of enquiries including product questions, billing...

A dynamic and fast growing Durban based company is looking to employ inbound customer care agents on a part time basis. Own transport is non-negotiable. NB: Please note this is a night time position only, 8 hour shifts will fall within these times. 16:00pm to 03:00am Remuneration: R400 per shift Matric Computer literate in MS Word, MS Excel Flexible and able to work after hours...

Careerbox is looking for Customer Service Enthusiasts SA's largest Contact Centre is currently recruiting Customer Care Representatives to support our international clients and provide a world class experience. Requirements - Excellent spoken English - Grade 11/ Grade 12/ NQF Level 4 - Computer Literate and ability to speed type - Ability to work rotational shifts/USA Hours - A Clear...

Call Centre Advisors required Minimum of 2 years in a customer service environment Excellent communication skills Receive incoming calls from clients Attending to various queries Following up on customers escalations Computer literate Matric and additional certificates required Preference will be given to candidates that are available immediately

We are looking for highly skilled Outbound Retentions Agents to join our Business to service customers on behalf of a Key Telco Client. The consultant will be responsible for performing outbound activities offering comprehensive solutions to customers based on their needs and requirements. By understanding customer requirements and constraints you will tailor solutions to meet those needs to...

As a Call Centre Sales Agent, you will be responsible for initiating outbound calls to potential customers with the goal of selling products or services. You will utilize effective communication and sales techniques to engage prospects, address their needs, and ultimately close sales. This role requires a proactive attitude, excellent interpersonal skills, and the ability to work efficiently in a...

Are you a young vibrant individual who is passionate about Customer Service? If yes, then this opportunity is for you! We are looking for Customer ServiceAgents for Call Centre Operationsto support international customers, manage queries,adhere to KPI'sand provide a world-class service. PACKAGE DETAILS: Guaranteed Basic Salary Additional incentives based on performance Growth...

As an Insurance Sales Agent in our outbound call center, you will play a crucial role in promoting and selling our insurance products to potential customers. Utilizing your excellent communication skills and sales expertise, you will engage prospects over the phone, build rapport, and recommend tailored insurance solutions that meet their needs. Key Responsibilities: - Outbound Calling -...

Our Client: They engineer experiences on behalf of some of the world’s most progressive brands. As a company, they have been working towards that goal since its founding in 2000. Through evolution and acquisition, today they are a 40 000 people-strong global leader in business process outsourcing (BPO). They continue to specialize in customer experience, but their capabilities extend across...

Our Client: They engineer experiences on behalf of some of the world’s most progressive brands. As a company, they have been working towards that goal since its founding in 2000. Through evolution and acquisition, today they are a 40 000 people-strong global leader in business process outsourcing (BPO). They continue to specialize in customer experience, but their capabilities extend across...

Our Client: They engineer experiences on behalf of some of the world’s most progressive brands. As a company, they have been working towards that goal since its founding in 2000. Through evolution and acquisition, today they are a 40 000 people-strong global leader in business process outsourcing (BPO). They continue to specialize in customer experience, but their capabilities extend across...

Our Client: They engineer experiences on behalf of some of the world’s most progressive brands. As a company, they have been working towards that goal since its founding in 2000. Through evolution and acquisition, today they are a 40 000 people-strong global leader in business process outsourcing (BPO). They continue to specialize in customer experience, but their capabilities extend across...

Our Client: They engineer experiences on behalf of some of the world’s most progressive brands. As a company, they have been working towards that goal since its founding in 2000. Through evolution and acquisition, today they are a 40 000 people-strong global leader in business process outsourcing (BPO). They continue to specialize in customer experience, but their capabilities extend across...

Our Client: They engineer experiences on behalf of some of the world’s most progressive brands. As a company, they have been working towards that goal since its founding in 2000. Through evolution and acquisition, today they are a 40 000 people-strong global leader in business process outsourcing (BPO). They continue to specialize in customer experience, but their capabilities extend across...