Customer Care Agent jobs

We are seeking a Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.ResponsibilitiesHandle customer inquiries promptly via live chat.Provide accurate, valid, and comprehensive information by using the right...

Customer Care Agent – UK B2B Location: Umhlanga, Durban | Full-Time We are looking for experienced Customer Care Agents to join our growing international team, supporting UK B2B clients. In this role, you will: • Be the first point of contact for business customers via inbound and outbound calls, email, and online chat. • Handle a wide range of enquiries including product questions, billing...

We're looking for talented customer service agents to join the CSR Holdings team. This position is for an international telecommunications client. Ideally, we're looking for candidates with call centre experience in an industry with a recurring customer base (telecommunications, media, insurance, energy etc.) Please note, you'll be working night shifts in this position. We do, however, arrange...

Customer Care Agent (German Speaker) Full-time (40hrs a week), Remote South Africa About Us: At The Global Talent Co., we provide opportunities to work with leading innovative technology companies worldwide, offering stable employment, competitive compensation, career growth, and access to a community of 25k+ like-minded marketing professionals. About the Company: Join a fast-growing,...

A dynamic and fast growing Durban based company is looking to employ inbound customer care agents on a part time basis. Own transport is non-negotiable. NB: Please note this is a night time position only, 8 hour shifts will fall within these times. 16:00pm to 03:00am Remuneration: R400 per shift Matric Computer literate in MS Word, MS Excel Flexible and able to work after hours...

Position: Customer Care Agent Location: Cape Town, South Africa Profile Requirements- Education: High School diploma/ GED, or equivalent work experience- Experience: 0-1 years of customer service experience- Complexity: Ability to utilize empathy, listening skills, and a courteous and a helpful attitude to focus on providing quality customer service, to use strong oral and written communication...

An exciting opportunity exists for individuals with Customer Service and or Sales experience to join our organisation as Customer Care Multiskilled Agents. The role will entail providing personalised solutions to customers, taking inbound calls and engaging telephonically with guests as a specialist in sales and reservations. You will also be having conversations with customers to understand...

Job Title:Customer Care AgentLocation:Hybrid (Western Cape -South Africa)Department:Company Overview:Urang Property Management Limited is a London-based property management agency overseeing more than 10,000 residential units across the city and its surrounding areas. To support our growing portfolio, we have built a strong in-house support team, including customer care specialists.Most of our...

Grade 12 coupled with a minimum of 3 years' Customer Care experience - A qualification in supply chain logistics would be advantageous - Must be literate on Kerridge or Autoline and Excel - Exceptional telephone etiquette - Able to cope in a fast paced, high pressure environment - Answer incomung customer calls - Determine proper diagnosis, generate work on Autoline system - Allocate...

Our Client: They engineer experiences on behalf of some of the world’s most progressive brands. As a company, they have been working towards that goal since its founding in 2000. Through evolution and acquisition, today they are a 40 000 people-strong global leader in business process outsourcing (BPO). They continue to specialize in customer experience, but their capabilities extend across...

We have an exciting opportunity for a young and energetic person to join our Contact Centre at our Silver Lakes branch. Duties and Responsibilities: - Customer relationship-building management - Provide customers with product and service information - Problem-solving tasks during shift - Handle and take full responsibility for customer-related queries Key Competencies and Skills - Strong...

Job Specification: Dutch Speaking Customer Service Advisor Department: Customer Services | Location: CT Job Requirements: - Language Level: Minimum B2 Dutch Why Work for Us: - Competitive salary package - Full-time permanent roles offering stability and career growth opportunities - Work from our state-of-the-art office facility - Secure your future with our company pension scheme - Join a...

JOB DISCRIPTION: - Acknowledgement and communication: Ensuring queries/requests are acknowledged within 60 minutes on Salesforce. Ensure acknowledgement on Salesforce, telephonically and on email to the client and insurance. - Systems: Ensuring voice logs are extracted from Dreamtec provided client with efficient feedback on queries. Liaising with Service provider to obtain checklists for...

NB: This position is based in Umhlanga Rocks We are looking for someone who will be able to fulfill the following requirements: To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas: Receipt and handling of inbound & outbound calls. • Ensure that calls...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 09, 2026 PURPOSE OF THE ROLE - The Junior Manager is a hands-on operational leader who thrives in a fast-paced, high-performance environment. You will be responsible for leading, coaching, and driving results across a specialist non-voice Customer Care team, delivering support via chat, email, and digital...

We are looking for a young hardworking and ambitious individual to offer customer care at selected retail stores under our company. NO EXPIRIENCE NEEDED the potential candidate will be given intense management training and couching. Through our dynamic training program, you will gain hands-on experience, network with industry professionals, and embark on exciting travel opportunities—all while...

Our Client in Sandton is looking for a Fluent German Speaker that will be able to fulfill the following requirements: To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas: Receipt and handling of inbound & outbound calls. • Ensure that calls are answered...

We are looking for someone who will be able to fulfil the following requirements: To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas: Receipt and handling of inbound & outbound calls. • Ensure that calls are answered timeously, handled efficiently,...

NB: This position is based in Johannesburg (partly Hybrid) We are looking for someone who will be able to fulfill the following requirements: To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas: Receipt and handling of inbound & outbound calls. • Ensure...

Our Client in Umhlanga is looking for a Fluent German Speaker that will be able to fulfill the following requirements: To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas: Receipt and handling of inbound & outbound calls. • Ensure that calls are answered...