Customer Care Agent jobs in Gauteng

We are seeking a Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.ResponsibilitiesHandle customer inquiries promptly via live chat.Provide accurate, valid, and comprehensive information by using the right...

Customer Care Agent (German Speaker) Full-time (40hrs a week), Remote South Africa About Us: At The Global Talent Co., we provide opportunities to work with leading innovative technology companies worldwide, offering stable employment, competitive compensation, career growth, and access to a community of 25k+ like-minded marketing professionals. About the Company: Join a fast-growing,...

To record, investigate and resolve Customer issues with the view to improve organizational performance and systems. DUTIES / KEY RESPONSIBILITIES: - To be accountable and take ownership of Customer concerns, showing empathy, credibility, and confidence - Determines eligibility by comparing client information to requirements - Handle sensitive situations in a calm constructive manner whilst...

Grade 12 coupled with a minimum of 3 years' Customer Care experience - A qualification in supply chain logistics would be advantageous - Must be literate on Kerridge or Autoline and Excel - Exceptional telephone etiquette - Able to cope in a fast paced, high pressure environment - Answer incomung customer calls - Determine proper diagnosis, generate work on Autoline system - Allocate...

We have an exciting opportunity for a young and energetic person to join our Contact Centre at our Silver Lakes branch. Duties and Responsibilities: - Customer relationship-building management - Provide customers with product and service information - Problem-solving tasks during shift - Handle and take full responsibility for customer-related queries Key Competencies and Skills - Strong...

JOB DISCRIPTION: - Acknowledgement and communication: Ensuring queries/requests are acknowledged within 60 minutes on Salesforce. Ensure acknowledgement on Salesforce, telephonically and on email to the client and insurance. - Systems: Ensuring voice logs are extracted from Dreamtec provided client with efficient feedback on queries. Liaising with Service provider to obtain checklists for...

We are looking for a young hardworking and ambitious individual to offer customer care at selected retail stores under our company. NO EXPIRIENCE NEEDED the potential candidate will be given intense management training and couching. Through our dynamic training program, you will gain hands-on experience, network with industry professionals, and embark on exciting travel opportunities—all while...

Our Client in Sandton is looking for a Fluent German Speaker that will be able to fulfill the following requirements: To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas: Receipt and handling of inbound & outbound calls. • Ensure that calls are answered...

( eng= Customer Care Consultant Working Hours: 08:00 17:00Salary: R15,000 R25,000 (depending on experience)Location: Pretoria East About the Company Our client is a dynamic and growing financial services provider offering professional, reliable, and client-focused solutions. The company is known for its modern approach, high service standards, and commitment to building long-term client...

EC Security is seeking an experienced and results-driven Customer Care Manager to oversee the Customer Care Department and ensure a high standard of service delivery across the business. This role is responsible for managing client interactions, resolving complaints, overseeing cancellations, and ensuring that all customer concerns are handled professionally, efficiently, and in line with...

Job purpose: The Support Customer Care Consultant / Help Desk (ITIL) will provide first level support through taking calls and handling the resulting incidents or Service Requests, using the incident management and request fulfilment processes, in line with Service Desk objectives. Criteria: - Completed Degree or Diploma with Accounting will be an advantage - I.T knowledge and experience will...

Job brief Job brief Position Title: Contact Centre Sales/Customer Care Advisors Location: Midrand, Gauteng, South Africa Employment Type: Full-Time Compensation: Basic Retainer + Commission Structure About Us A client of ours is a UK-based consultancy firm headquartered in Birmingham, United Kingdom, specialising in the design, marketing, and distribution of insurance products and risk...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises,...

2years- Processing of customer complaints- Ensure that calls are answered to defined company standards- Processing and follow up on customer spare part orders- Processing and follow up on estimate requests- Processing and follow up on outsourced repairs- Covering Reception on a rotational basis Qualifications and Experience: - Diploma in Customer Care Administration - advantage / +- 2 years’...

Technical Customer Care Midrand Regular MERIEUX NUTRISCIENCES As a trusted partner, our Public Health mission is to make food systems safer, healthier and more sustainable. Throughout our global network in 27 countries, we offer to our customers a wide range of testing and innovative solutions dedicated to preventing health risks related to food, environment and consumer goods. External...

SECURITY/CUSTOMER CARE OFFICER We are currently seeking to employ a Security/Customer Care Officer for our Roodepoort/Hillfox branch.- Meeting customers at the door- Checking invoices and scanning out products before customer leaves the store- Directing customers to correct salesperson- Patrolling of grounds/shop floor- Conducting searches- Opening and locking of the store with manager.- Driving...

Stock Controller / Retail Customer Care Executive:M-KOPA South Africa ( Johannesburg & Pretoria): Not Just Retail. Real Impact:You're Good at What You Do. But Does Your Work Actually Change Lives?:You've mastered the rhythm of retail operations. Stock comes in, stock goes out. Customers arrive with problems, you solve them. You're reliable, competent, and probably the person your team turns to...

Job Location : Pretoria, Gauteng, South AfricaApplication Deadline : February 09, 2026 Key Responsibilities - Provide professional telephonic and electronic support to clients - Handle customer queries with patience, empathy, and professionalism - Resolve client issues quickly, accurately, and effectively - Maintain accurate records of all client interactions and follow-ups - Build trust...

NB: This position is based in Johannesburg (partly Hybrid) We are looking for someone who will be able to fulfill the following requirements: To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas: Receipt and handling of inbound & outbound calls. • Ensure...

Stock Controller / Retail Customer Care Executive:M-KOPA South Africa ( Johannesburg & Pretoria): Not Just Retail. Real Impact:You're Good at What You Do. But Does Your Work Actually Change Lives?:You've mastered the rhythm of retail operations. Stock comes in, stock goes out. Customers arrive with problems, you solve them. You're reliable, competent, and probably the person your team turns to...