customer care jobs

A leading financial inclusion company in South Africa is seeking a Stock Controller to enhance our retail operations across Gauteng. In this role, you will manage inventory and support customer care, ensuring that every interaction contributes to financial inclusion. Ideal candidates will have experience in retail operations, a comfort with technology, and strong organizational skills. We offer a...

A leading customer care service provider in Durban is searching for a Junior Manager to lead a non-voice Customer Care team. The successful candidate will be responsible for coaching and managing a team of specialists to meet performance KPIs while ensuring compliance and operational excellence. The role demands an energetic leader who can drive daily execution and foster a people-positive...

The Customer Care Consultant is responsible for delivering high-quality customer service through inbound and outbound calls, emails, and digital channels. This frontline role is focused on resolving customer enquiries, providing accurate information, and ensuring a positive customer experience that aligns with The Good Life Sorted’s values and service standards. Key Responsibilities - Handle...

A customer service company in Cape Town is seeking a Customer Care (BAE) representative to deliver high-quality service via calls, emails, and digital channels. This frontline role focuses on resolving inquiries and ensuring a positive experience. The ideal candidate will have prior customer service experience, strong communication skills, and attention to detail. Experience with systems like...

A leading pharmacy retailer in Cape Town is seeking a registered Pharmacist to ensure operational excellence in the dispensary. The role requires delivering high standards of pharmaceutical care and managing stock responsibly. Candidates should have proven retail pharmacy experience and knowledge of SAPC regulations. Additionally, you will oversee the training of assistants and drive customer...

A recruitment agency is seeking a Junior Service Advisor to work in a dealership located in Pinetown. The successful candidate will possess skills in customer care service and automotive service, with dealership experience being highly beneficial. The position offers a basic salary of R6500.00 per month and includes additional benefits such as medical aid. Candidates must have a valid driver’s...

A leading pet care retailer in Western Cape, South Africa is seeking passionate individuals for the role of Store Colleague. In this position, you will be crucial in providing outstanding customer service and building strong relationships with customers, while upholding top pet care standards. Candidates should have strong communication skills, problem-solving abilities, and a commitment to...

We are Hiring Customer Care Agent (Gauteng) Closing: 2026-01-31 Instacom reserve the right not to make an appointment to any advertised position. Preference is always given to existing Instacom employees, and the choice made is purely on merit and qualifications. Instacom – Instant Communications Solutions(Pty) Ltd supports global fair practice and business ethics on continuous development of...

To record, investigate and resolve Customer issues with the view to improve organizational performance and systems. DUTIES / KEY RESPONSIBILITIES: - To be accountable and take ownership of Customer concerns, showing empathy, credibility, and confidence - Determines eligibility by comparing client information to requirements - Handle sensitive situations in a calm constructive manner whilst...

Knowledge Skills & Experience - Excellent customer care and communication skills. - Accurate and efficient till operating skills with a good track record of overs and unders. - High standard of work on sales floor in terms of standards. - Good record of attendance and punctuality. - Consistent application of Ackermans values, policies and procedures. Please note: Should you not be contacted or...

A leading data analytics and digital operations company based in Cape Town is looking for a Customer Care Voice-Inbound Representative. This role involves handling inbound calls from policyholders, processing billing transactions, and providing necessary technical support in a structured contact center environment. Candidates are expected to have strong communication and organizational skills,...

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models...

As our new Customer Care Specialist, you will be the first point of contact for customers across Sub-Saharan Africa and selected global markets, ensuring every interaction delivers exceptional service. You’ll handle accurate order processing, timely updates, and swift problem resolution to maintain high customer satisfaction and meet key performance targets. Your role also includes supporting...

A leading customer service company in Cape Town is seeking a Customer Care Consultant to deliver high-quality service through various channels. The role requires managing inbound and outbound communications, resolving inquiries, and ensuring compliance with company standards. Candidates should have previous customer service experience, strong verbal and written communication skills, and the...

PURPOSE OF THE ROLE The Junior Manager is a hands‑on operational leader who thrives in a fast‑paced, high‑performance environment. You will be responsible for leading, coaching, and driving results across a specialist non‑voice Customer Care team, delivering support via chat, email, and digital platforms. This role is accountable for people leadership, performance delivery, and compliance,...

Knowledge Skills & Experience - Excellent customer care and communication skills. - Accurate and efficient till operating skills with a good track record of overs and unders. - High standard of work on sales floor in terms of standards. - Good record of attendance and punctuality. - Consistent application of Ackermans values, policies and procedures. Please note: Should you not be contacted or...

M-KOPA South Africa ( Johannesburg & Pretoria) Not Just Retail. Real Impact You're Good at What You Do. But Does Your Work Actually Change Lives? You've mastered the rhythm of retail operations. Stock comes in, stock goes out. Customers arrive with problems, you solve them. You're reliable, competent, and probably the person your team turns to when things get complicated. But here's a...

An advanced technology services provider is seeking a Management Trainee for their Banking Customer Care for Voice Processes in Johannesburg, South Africa. The ideal candidate will manage day-to-day operations, ensuring excellent customer service, coaching team members, and analyzing performance metrics. A High School Diploma is required, along with strong communication, organizational, and...

A customer service company in Cape Town is seeking a Customer Care representative to deliver high-quality service through inbound and outbound calls, emails, and digital channels. You will resolve customer inquiries and complaints effectively, maintaining a positive customer experience aligned with service standards. Ideal candidates have 1-2 years of experience, strong verbal communication...

The Customer Care (BAE) is responsible for delivering high-quality customer service through inbound and outbound calls, emails, and digital channels. This frontline role is focused on resolving customer enquiries, providing accurate information, and ensuring a positive customer experience that aligns with the campaigns values and service standards. Key Responsibilities - Handle inbound and...