Call Coordinator jobs in Gauteng

The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center quality...

A dynamic business solutions provider in Randburg seeks a Lead Generator to support the sales team. The role involves generating leads mainly through cold calling, coordinating appointments, and providing excellent customer service. Ideal candidates will have 1-2 years of experience in lead generation with strong communication skills and proficiency in Microsoft Office. Join a fast-paced...

Company Description The Automobile Association of South Africa (AA) is a non-profit organization providing motoring and travel services to individuals and businesses. Since pioneering roadside assistance in South Africa in 1930, the AA has expanded its offerings to include motor-related legal advice, roadworthy tests, and technical investigations. The AA is dedicated to improving motoring safety...

CFA3/ Medical Escorts (doctors and Nurses) Ungraded Pretoria, South Africa As soon as possible March 3 Under the overall guidance of the IOM Chief of Mission (CoM) in South Africa for administrative matters, and technical supervision and guidance of the Chief Migration Health Officer (CMHO) based in IOM South Africa the incumbent will provide medical escort services to the beneficiary(ies)...

Our Client: A global leader in the BPO sector offering world-class CX and Service Centres at all their locations. They service industries such as eCommerce, Retail, Food Delivery, and Technology The Role: The Quality Assurance Manager assures consistent quality of operations by developing and enforcing good, automated business practice systems, validating processes, providing documentation...

Hospital Risk ManagerPOSITIONS Managed HealthcareDIVISION Hospital Benefit ManagementDEPARTMENT To plan, direct, coordinate, and supervise the delivery of day to day operational activities of the hospital utilization department - to ensure access to healthcare facilities that is cost effective and appropriate for continuous improvement of the Scheme’s member benefits. To ensure cost effective,...

Responsibilities: - Handle incoming calls and inquiries from patients, providing exceptional customer service and addressing their concerns with empathy and professionalism. - Schedule dental appointments, ensuring efficient utilization of dental resources and proper coordination with the dental team. - Verify insurance information, process claims, and handle medical billing tasks accurately and...

Who are we? Glacier by Sanlam brings together leading experts and respected financial services companies to meet clients’ investment needs. We deliver focused investment services through specialist teams, partner with acclaimed financial intermediaries and pride ourselves on our superior products and solutions and high quality service. We offer a comprehensive range of investment solutions,...

ISTA Personnel Solutions South Africa - we are a global BPO company, partnering with a USA-based client in the Healthcare sector who are committed to making a difference in the lives of individuals and families affected by autism. We are seeking a friendly and proactive Call Centre Client Intake Specialist, who will work with their Intake Team during EST Hours. In this role, you will be the...

JOB PURPOSE Conduct outbound policy sales. Initiate the customer relationship and meet various KPIs. Connect with the customer, conduct needs analysis and propose customer solutions. Consultant requires a solid knowledge of products and market, their characteristics include a focus on growth of the brand. RESPONSIBILITIES Customer Relationships Development Make calls by telephone to customers...

About Powerfleet Powerfleet (Nasdaq: AIOT; JSE: PWR) is a global leader in the artificial intelligence of things (AIoT) software-as-a-service (SaaS) mobile asset industry. With more than 30 years of experience, Powerfleet unifies business operations through the ingestion, harmonization, and integration of data—regardless of source—and delivers actionable insights to help companies meet their...

The Coordinator is responsible for managing a designated kitchen section and ensuring that all preparation, service, hygiene, and stock-related tasks are completed to company standards. This role plays a key part in service flow by coordinating orders during service, maintaining product quality, ensuring food safety compliance, and supporting the overall efficiency of the kitchen operation. Key...

Introduction A well-established wholesale clothing manufacturer and retailer is looking for an experienced E-Commerce Operations Coordinator to join their team, based in Midrand, Johannesburg. This is a full-time role for an E-Commerce Operations Coordinator, located on-site in Midrand. The E-Commerce Operations Coordinator will be responsible for assisting and working alongside the E-Commerce...

Overview Description Hire Resolve is currently seeking a skilled and experienced Senior Manager to join our client’s team as the National Sales Training Coordinator. In this role, you will play a crucial part in ensuring the success of the sales team through the coordination and implementation of effective sales training programs. Responsibilities Develop and implement sales training programs...

Overall Purpose of the Job: To contact clients with excessive alarms/faulty alarm systems and arrange technical call outs. Minimum qualifications and experience: - Grade 12/ Matric - Computer Literate essential ( MS Office Outlook) - Customer Service experience - Knowledge of ADT systems, i.e Listener and Technical experience (advantageous) Main duties & Responsibilities: - Arrange Technical...

Introduction A leading Telecommunications company is looking for a Logistics Coordinator to join the team. The Logistics Coordinator will form part of the Order Fulfilment team, and will assist with the coordination of installations, deliveries, collections, stock and warehousing. We are looking for an eager individual who will be willing to go the extra mile, who will be able to take initiative...

The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center quality...

Snr Call Centre Sales Manager Provide leadership over multiple campaigns in a rapidly growing BPO operation, whilst achieving service levels in compliance with company directives. The successful candidate should be able to deliver exceptional results, providing differentiation in a highly competitive sector. Duties and responsibilities: - Lead, develop, motivate, operational teams - Manage the...

The purpose of the position: · Receiving calls from our clients. Obtaining information on the problem. Setting up a ticket on the software system, delegating that to an available technician. Ensuring the technician handles it according to a time line and that this is followed up by the Support Desk Co-Ordinator. · We aim for 100% no tickets breached so the job the support desk person is to keep...

We are looking for a NOC Coordinator who will be responsible for the administrative support in the National Operating Centre Department. The NOC Coordinator will be responsible for coordinating the resolution and process flow of tickets distributed to NOC Staff, as well as reporting to the Customers on their Services. Send your CV to hr5 (at) peopledimension (dot) co (dot)...