Call Coordinator jobs in Cape Town

Overview NSC Global is currently looking for a Call Coordinator to join our growing company. NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design,...

A leading recruitment agency in South Africa seeks an experienced Senior Project Manager. This role involves planning and managing projects, ensuring successful execution while liaising with clients and stakeholders. Candidates should have at least 8 years of project management experience, with specific expertise in IVR systems and call centers. A Bachelor's degree in Management or related fields...

The overall objective of this role will be to support the Head of VIP and Customer Success in improving customer service and maintaining high levels of performance from all staff whilst achieving customer satisfaction goals. Minimum Requirements: - Tertiary Qualification (Pre-requisite) - 3- 5 years experience within Call Centre Management role (preferably iGaming) - Strong Leadership skills -...

POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for call center agents to support inbound and outbound customer service and sales...

Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to create and deliver amazing customer experiences. Support and motivate your team to ensure they’re on track to meet client goals. Handle customer escalations, contribute to creating a positive work environment. • Leading and managing a team of Call Centre Agents to achieve client SLA requirements •...

Overview Client Relationship Coordinator required in Cape Town. Responsibilities - Lead Screening & Qualification - Contact new inbound and outbound leads to assess interest and suitability - Ask key questions to determine if leads fit our client profile - Log lead information accurately in the CRM system - Appointment Setting & Follow-Ups - Secure qualified meetings for the Sales team -...

Finance Coordinator (Contact Center/BPO) Our client specialises in inbound multichannel customer support across multiple verticals from their quality, strategically located centres in Fiji, South Africa and Peru and via their work from home colleagues in Namibia. As an international, award-winning, multilingual contact centre, they know that our staff and the relationships they have with their...

About the job Administrative Coordinator Market-related salary Company Overview: A well-established accounting and auditing firm based in Durbanville, Cape Town are looking for an organized, detail-oriented Administrative Coordinator with prior experience working with the Companies and Intellectual Property Commission (CIPC) to join their dynamic team. The ideal candidate will be responsible...

Daniyal Technologies is looking for a highly detail-oriented and proactive Remote Operations Coordinator to help us manage, monitor, and enforce operational compliance across our remote teams. This is a high-responsibility role that requires a deep understanding of remote productivity tools, employee behavior patterns, and a sharp eye for inconsistencies or non-compliance. Responsibilities -...

Zeitz Museum of Contemporary Art Africa (Zeitz MOCAA) is a public not-for-profit institution that exhibits, collects, preserves, and researches contemporary art from Africa and its diaspora; conceives and hosts international exhibitions; develops supporting educational, discursive, and enrichment programmes; encourages intercultural understanding; and strives for access for all. The museum’s...

Job Objectives - To track, manage and resolve any and all queries regarding service provision, aligned to agreements/ arrangements, with the appropriate internal and external stakeholders in a timely and professional manner. - To track and facilitate relations and communications with various internal Clicks stakeholders who play a role in delivery of our service provider agreements, including...

Key Responsibilities - Identify potential clients through various channels to generate new business. - Conduct market research to identify opportunities and trends. - Initiate contact with potential clients through calls, emails, and meetings. - Build and maintain strong, lasting relationships with clients. - Following up leads to converting them into sales opportunities. - Tailor presentations...

Call Centre Sales Manager - Student Enrolments (EdTech, Digital Learning) At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward‑thinking partners and are excited to share this opportunity that sits within our growing group. Role Overview The Call Centre Sales Manager - Student Enrolments (Enrolments Manager) plays...

About our Client: Our client is a renowned leader in office automation and document management, offering a diverse range of solutions including printers, copiers, multifunction devices, document management software, and related services. With a strong reputation for reliability, innovation, and customer-centricity, our client is trusted by businesses across various sectors for enhancing...

Overall Responsibility Supports all Projects/Events and General office assistance Focus Area 1: Main responsibilities Events - Assisting coordinators – sourcing, shopping, quotes Support with the preparation of quotes - Provide office communication support by fielding calls, answering questions, forwarding messages, confirming customers’ orders and keeping customers informed of order...

About Us Let’s go on an adventure together! Hey there, we’re G Adventures. We’re one of the world’s leading small group travel companies, and we’ve always believed that travel isn’t just about where you go — it’s about how it changes you. For the last 35 years, we’ve set out to do things differently. No cookie-cutter tours. No giant buses or cruise ships. And not to mention, as few selfie sticks...

Cape Town, South Africa | Posted on 07/11/2025 Inospace is a leading owner and operator of serviced logistics parks. We have established ourselves as a leader in providing a network of innovative spaces and solutions. With logistics solutions, fulfilment centres, on-site facilities and value-added services, Inospace addresses entrepreneurs' most critical challenges when managing and growing...

Change Facilitator and e-learning coordinator Cape Town, South Africa | Posted on 05/01/2026 We utilise technology to unlock capacity and higher level thinking. Our interdisciplinary team works with clients to understand their biggest pain points, which initiates a person-centred design process aimed at automating and orchestrating repetitive tasks and creating impactful, real time dashboards....

A growing global network solutions company in Cape Town is seeking a Call Coordinator to manage ticket assignments and provide exceptional customer service. The role involves daily monitoring of customer ticket queues, updating incidents, and participating in conference calls with technicians. Candidates should have 1-2 years of experience, excellent communication skills, and proficiency in...

Experience Coordinator (Guest Experience Management/Luxury Travel) Our client is a leader in luxury travel in South Africa providing curated, immersive and memorable experiences. They provide an insider's map to unforgettable private experiences exploring food, wine, and hidden gems of the most dynamic local destinations. Their accredited and experienced guides ensure an unforgettable journey,...