Call Coordinator jobs in Western Cape

The overall objective of this role will be to support the Head of VIP and Customer Success in improving customer service and maintaining high levels of performance from all staff whilst achieving customer satisfaction goals. Minimum Requirements: - Tertiary Qualification (Pre-requisite) - 3- 5 years experience within Call Centre Management role (preferably iGaming) - Strong Leadership skills -...

We are seeking a motivated and dynamic Call Center Consultant to join our team. As a Call Center Consultant, you will be responsible for handling inbound and outbound calls, providing information about our properties, and assisting clients with their real estate needs. This role offers an excellent opportunity to work in a fast-paced environment, interact with clients from diverse backgrounds,...

Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to create and deliver amazing customer experiences. Support and motivate your team to ensure they’re on track to meet client goals. Handle customer escalations, contribute to creating a positive work environment. • Leading and managing a team of Call Centre Agents to achieve client SLA requirements •...

POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for call center agents to support inbound and outbound customer service and sales...

Job Advert Summary:We are seeking a professional and customer-focused Reservations Call Centre Agent to join our team. In this role, you will serve as the first point of contact for guests and clients, providing exceptional service and ensuring a seamless booking experience across our portfolio of properties. Your responsibilities will include handling inbound calls, processing reservations,...

Main Purpose of the Job: - Present, promote and sell products/services - Perform cost-benefit and needs analysis of existing/potential customers to meet their needs - Establish, develop and maintain positive business and customer relationships - Expedite the resolution of customer problems and complaints to maximize satisfaction - Achieve agreed upon sales targets and outcomes within schedule -...

Responsibilities: - From monthly inspections to repairs, you'll ensure our properties are in top shape. - Keep our property files up to date and ensure compliance with insurance, property and safety regulations. - Managing tenant move ins and outs. - From tenants to suppliers - ensuring issues are resolved. - Assist with leasing and rental agreements. Requirements: - At least 5 years experience...

Job Objectives To track, manage and resolve any and all queries regarding service provision, aligned to agreements/ arrangements, with the appropriate internal and external stakeholders in a timely and professional manner.To track and facilitate relations and communications with various internal Clicks stakeholders who play a role in delivery of our service provider agreements, including IT,...

Description: Administration - Manage daily administrative tasks, including filing, data capturing, and document control. - Handle incoming and outgoing correspondence, calls, and emails professionally. - Maintain accurate records, reports, and operational documentation. - Schedule meetings, prepare agendas, and record minutes where required. - Support finance administration, including invoice...

- - Client Relationship Coordinator Drive high-quality client engagements and convert warm inbound leads into booked consultations Newlands, Cape Town | R15 000 basic + strong commission (current performers earning 30k+ per month) About Our Client Our client is a reputable and fast-growing wealth advisory business offering personalised investment and financial planning solutions. Known for...

POSITION SUMMARY Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special...

ISTA Personnel Solutions is a dynamic and fast-growing BPO company. We are not a recruitment agency - we operate as a dedicated extension of our U.S.-based clients’ teams, delivering high-quality service with precision, efficiency, and a personal touch. Our client is a U.S.-based ABA therapy company providing essential services to children and families. We are seeking a Client Intake Coordinator...

Reports to: Director / Operations Manager / Warehouse Team Job Summary We are looking for a highly organised and proactive Admin & Stock Control Coordinator to manage stock administration, supplier reorders, and daily coordination with the warehouse team. This role is central to ensuring smooth operations across purchasing, stock availability, warehouse communication, and general office...

Department: Customer Service and Client Relations Work Arrangement: Remote Job Type: Independent Contractor, Full Time Work Schedule: US Time Zone (expected to be flexible with the client's preference) Locations: Philippines, LATAM, South Africa, Kenya, and other remote regions with excellent English communication skills About Pearl Talent Pearl works with the top 1% of candidates from...

Do you enjoy being the first point of contact for clients and keeping things running smoothly behind the scenes? We’re looking for a Front Desk Coordinator to join our car rental team in Cape Town. What you’ll do: - Welcome clients and provide excellent service - Answer calls and emails quickly and professionally - Keep records up to date with data entry and filing - Help with scheduling and...

This post has been posted for the purpose of Talent Pooling for a company in the FMCG industry. We are looking for a Sales Coordinator who will resolve all complex inquiries from the clients and ensures custom er satisfaction. Responsibilities: - Communicate effectively with sales managers and their clients to maintain existing relationships while helping to create and build new client...

Signal Hill Products is looking for a Marketing Coordinator!!! Position/Title: Marketing CoordinatorReports To: Elizanne RauchFunction: MarketingArea: South Africa Overall Responsibility: - As a marketing coordinator, you will assist, support and oversee the flow of projects across the different marketing job functions. - This extends to other internal functions, stakeholders and external...

Branding Coordinator (Trucks) At ZaPOP, our culture is driven by intelligence, integrity, and energy. Inspiring meaningful connections through creative strategy, design, digital and print media is our forte. We are a dynamic team of rebels and explorers on the lookout for a new Branding Coordinator to join our team in Contermanskloof, Durbanville on our mission to help brands stand out where it...

Key Responsibilities - Identify potential clients through various channels to generate new business. - Conduct market research to identify opportunities and trends. - Initiate contact with potential clients through calls, emails, and meetings. - Build and maintain strong, lasting relationships with clients. - Following up leads to converting them into sales opportunities. - Tailor presentations...

Description: The Sales & Marketing Coordinator will be responsible for supporting sales operations, managing client relationships, coordinating marketing activities, and ensuring accurate administration throughout the sales and relocation process. This role requires a detail-oriented, deadline-driven individual with strong communication skills and a customer-focused mindset. Responsibilities: -...