call center manager jobs in Centurion

A leading Business Process Management firm in South Africa is seeking a Customer Service Representative to enhance customer satisfaction and loyalty. The ideal candidate will have at least 12 months of experience in a customer service role, preferably in a contact center environment. Responsibilities include investigating customer inquiries, providing accurate information, and promoting products....

Requirements: - Grade 12 - 1+ years call centre experience - Extremely well spoken in English (Essential) - Customer orientated - Telephone Etiquette Responsibilities: - Standard call centre duties, customer service and sales Please note only shortlisted candidates will be contacted. If you have not heard from us in 2 weeks, please consider your application unsuccessful.

Minimum qualifications: - Associate's degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience. - 9 years of experience in operations management and facilities management. Preferred qualifications: - Experience working in data center environments, including building and operating infrastructure. - Experience with...

Purpose of the Role:To lead and manage the technical maintenance operations across high-priority client facilities, including data centers and administrative buildings. The role ensures the implementation of effective maintenance strategies, compliance with SLAs, and continuous improvement in service delivery, safety, and technical performance.Key Responsibilities:Maintenance Management: - Drive...

A leading financial services firm in Gauteng, Pretoria is seeking an experienced Operations Manager to lead Call Centre operations. The ideal candidate will ensure targets are met through effective coaching and mentoring, manage operational efficiencies, and recruit and train staff. A minimum of 5 years' experience in a financial services environment and a relevant tertiary degree are required....

A leading recruitment firm is seeking an Enterprise IT Operations Manager in Centurion, South Africa. This role requires an experienced professional to manage the operational aspects of the company's data center and network infrastructure, focusing on IT security and customer experience. Candidates must possess relevant IT certifications and extensive experience in IT service management, with a...

Dispatch Controller - Centurion Distribution Centre Hello, we’re L’Oréal! We're not just building brands; we're shaping how the world experiences beauty (and it takes a lot of cool jobs to do it). Intrigued? Keep reading, this might be the opportunity you’ve been searching for. A Day in the Life: You report to the Dispatch Manager as Dispatch Controller at L’Oréal’s Centurion Distribution...

Unlock Your Career in Pharmaceuticals! Join Our Dynamic Call Center Team! Are you ready to take your career to the next level in the pharmaceutical industry? We're excited to offer an incredible opportunity to join our growing team at us as a Sales Representative in our state-of-the-art call center! This a month to month contract. Why Join Us? Dynamic Industry: Dive into the dynamic and...

Overview Ampath Laboratories 2026/01/26 Centurion Job Reference Number: A240146 Department: Call Centre Industry: Pharmaceutical And Medical/Healthcare Job Type: Permanent Positions Available: 1 Salary: Market Related Job Summary As an Accounts Receivable Officer II in our dynamic Call Centre environment, you are the first point of contact for customers navigating their billing and...

A higher education provider in Centurion is seeking a Telecall Centre Agent. The successful candidate will manage outbound calls, assist the new enrolment team, and track customer queries efficiently. A Higher Certificate is required along with sales or call centre experience, strong communication skills, and proficiency in Microsoft Office. The position may require working weekends and overtime...

Wealthtec Call Centre Sales Agent- Brooklyn Pretoria- Permanent- Full Time- EE/AA, Non EE/AA Introduction Duties & Responsibilities .Handle inbound and outbound calls like a pro- quick,efficient and always on point- Follow dynamic communication scripts while adding your personal magic- Understand customer needs,provide tailored solution ,and close those deals- Upsell like a boss when...

A reputable Medical Aid Administrator is seeking Pre-Auth Consultants to join their Call Centre team, for an office-based role, in Centurion. (Salary R31K pm Cost to Company) Duties: - Provide general clinical administrative support to the managed health care unit - Receive/reply to internal and external correspondence/queries from suppliers/service providers/clients/other employees as and when...

Are you a strategic sales leader passionate about results and team success? Do you thrive in a high-energy call centre environment and understand the nuances of outbound sales in the financial wellbeing and debt review space? We’re looking for a senior call centre manager to drive our outbound sales strategy, lead a dynamic team, and champion performance in a regulated financial sector. What...

Introduction- Through our client-facing brands Momentum Group, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We...

First-level manager responsible for the performance, coaching, and development of a team of agents. Tasks - Monitor agent performance in real-time (calls, chats, ticket metrics) and provide instant feedback/coaching. - Handle and de-escalate calls from highly frustrated or challenging customers. - Conduct regular 1:1 performance reviews and create development plans for team members. - Ensure...

One of our pharmaceutical wholesalers is seeking a target driven, customer orientated Inbound Call Centre Agent / Customer Service Agent to join their Call Centre team in Centurion. This is a 3-month contract (Maternity fill). Qualifications and experience: Matric No less than 2 years' call centre experience / customer service experience in a call centre environment Afrikaans speaking Great...

Overview Job Summary: We are seeking a highly experienced, proactive, and analytical Manhattan WMS Key User with a specialized focus on optimizing inbound and transversal warehouse flows. This pivotal role will serve as the primary subject matter expert for the Manhattan WMS system within receiving, putaway, inventory control, and internal material movements. The successful candidate will be...

A leading recruitment agency seeks a Call Centre Process Analyst for a 6-month contract based in Pretoria, South Africa. This role involves monitoring calls, evaluating agent performance, and analyzing data to identify trends that enhance customer satisfaction. Candidates should possess strong analytical, technical, and communication skills, along with proficiency in Office 365 and Excel. The...

Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...

Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...