ticketing jobs in Midrand

MAIN PURPOSE OF POSITION The Partner & Webstore Support Specialist plays a key role in fostering strong partner relationships and ensuring a seamless support experience. This role serves as the first point of contact for partner and customer inquiries, providing timely, accurate, and professional assistance. The specialist will support both partner‑related queries and webstore operations,...

Job Purpose: To ensure that Onsite SLA's with clients are met and that small projects get implemented, prepare SLA reports for SLA meetings and manage stock levels of Subcontractors. Responsibilities: - Customer Satisfaction - Ensure all newly created tickets get re‑assigned nationally within 20 minutes from receiving tock. - Ensure all open tickets get updated on the CMBD every 2nd business...

FusionTek is a Managed Security Service Provider (MSSP) with offices in multiple US locations and team members globally. We're a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007. We're also rapidly growing and are looking for top‑tier candidates who share our four core values: - We are team players,...

Business Department: Cyber Security To analyse security events and alerts and to gather and carry out remediation tasks on console for Gijima clients through its toolsets, operational monitoring, preventative actions and crisis management Formal Education - Grade 12 (essential) - IT Certificate/Diploma/Degree Technical Certification - IBM QRadar Certification - Fortinet FortiSOAR...

SUMMARY Are you a proactive, results-driven leader with a passion for elevating customer service standards and transforming underperforming teams? Our global client, a leader in operating systems with a thriving office in Midrand, is seeking a hands‑on manager who can operate independently, mentor staff effectively, and consistently raise the bar on service delivery. You’ll be joining a...

Detail : MAIN FUNCTIONS OF THE JOB - Conduct and manage working methods to ensure all clients SLAs are achieved. - Configuration and management of Data Centre monitoring systems - Mapping of current transformers and other power monitoring devices to internalsystems - Verification of data to confirm the correct values are being captured. - Ensure no duplication of data. - Set up virtual sensors...

POSITION SUMMARY First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the...

Our client looking for a dynamic, high performing, problem solver, with great attention to detail, experience in the credit and risk industry and with a specific focus on member/ client satisfaction, to join their Team. The person would be individually accountable but should be able to function well within and contribute towards a collaborative team environment, where a common vision is shared....

Are you an experienced and dynamic professional fluent in Amharic and Somali? We’re looking for a Customer Engagement Consultant to join our team at ikeja, where you’ll play a crucial role in delivering an exceptional customer experience. About the Role: As a Customer Engagement Consultant, you’ll be the first point of contact for our customers, guiding them through their entire journey with...

A local telecommunications provider in Gauteng is seeking a Customer Engagement Consultant to deliver exceptional customer service. The role involves responding to queries across various channels, creating and managing tickets, and collaborating with the Network Operations Center for issue resolution. Candidates should have a matric certificate, fluency in Amharic and Somali, and experience in a...

We are seeking a Backend Software Engineer to design, build, and maintain scalable backend systems and APIs that support multiple internal and customer-facing platforms. This role focuses on backend architecture, system integration, and API-driven platforms. The successful candidate will work closely with frontend developers to define clean, well-structured API contracts and data models that...

R 400000 - R 480000 Annually Basic Salary (Market related, Negotiable) Our client based in Johannesburg is seeking a BMS Technician to join their team. The ideal candidate will ensure that all Data Centre Systems (Netbotz, DCE, EBO and PME) are set up, tested, and configured to provide valid, accurate data at all times. MAIN FUNCTIONS OF THE JOB - Conduct and manage working methods to ensure...

We are looking for a motivated and detail-oriented IT Technician with a strong foundation in computer systems, networking, and technical support. Skilled in troubleshooting hardware and software issues, assisting with system installations, and providing user support to ensure smooth IT operations. Eager to learn and grow in a fast-paced, dynamic IT environment, with a strong desire to contribute...

3 days ago Be among the first 25 applicants Are you thrilled about lecturing and shaping the minds of young designers? If you are passionate about design education and equipped with at least an Honours Degree (NQF Level 8) in Interior Design, or a related field, look no further! Inscape Midrand is on the lookout for a Part-Time Lecturer to join our crew of design enthusiasts and...

Introduction Our client requires the services of a Senior Operations Engineer - Midrand/Menlyn/Rosslyn/Home Office rotation. - Amazing brand with cutting-edge technology - Excellent teams in Global team collaboration - High work-life balance with Flexible hours - Agile working environment EXPERIENCE: 8-10 Years related working experience. COMMENCEMENT: As soon as possible. Duties &...

A technology solutions provider in Midrand is seeking an individual to ensure compliance with onsite SLAs, manage small projects, and maintain client communication. The role involves assigning and resolving service tickets, preparing reports for meetings, and ensuring stock management. Candidates should have Matric, Customer Service skills, and knowledge of Microsoft Office, with an advantage for...

FusionTek is a Managed Service Provider (MSP) with offices in multiple US locations and team members globally. We're a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007. We’re also rapidly growing and are looking for top-tier candidates who share our four core values: - We are team players, collectively working...

Introduction Our client requires the services of an Operations Engineer (Advanced) - Midrand/Menlyn/Rosslyn/Home Office rotation. - Amazing brand with cutting-edge technology - Excellent teams in Global team collaboration - High work-life balance with Flexible hours - Agile working environment EXPERIENCE: 4-6 Years related working experience. COMMENCEMENT: As soon as possible Duties &...

This range is provided by FusionTek. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range ZAR300,000.00/yr - ZAR350,000.00/yr FusionTek is a Managed Service Provider (MSP) with offices in multiple US locations and team members globally. We're a tight‑knit team of friendly, intelligent people focused on IT infrastructure management...

A technology service provider in Midrand seeks a Helpdesk Technician II to provide high-quality technical assistance. The successful candidate will troubleshoot desktop issues, manage escalated tickets from junior staff, and implement hardware for users. A+ and/or Network+ certifications are essential, alongside experience in Windows and macOS environments. This role offers flexibility, allowing...