telephony jobs in Gauteng

A staffing agency in Johannesburg is seeking a skilled Unified Communications Engineer to implement and configure UCC solutions. The role requires proven experience with SIP Trunks, Call Recording Solutions, and a strong technical background, including certifications like Ribbon SBC and BroadWorks. The ideal candidate will provide tailored solutions to clients and offer technical support for...

Overview Manage and administer the Dialer and telephony systems within the call centre to optimise call campaigns and Agent productivity. Duties & Responsibilities - Administration of Daily Campaigns — ensure correct campaigns loaded as defined by management; optimise dialer attributes that are suitable to defined campaigns; monitor campaign results real time and make adjustments to improve...

Primary Purpose This position aims to maintain and improve customer service quality at Bidvest Bank’s Customer Call Centre. The Quality Assessor monitors customer interactions for compliance and service standards, gives feedback and coaching to agents, and analyses performance trends. They generate quality reports, advise management on system effectiveness, and recommend improvements to enhance...

Introduction We’re a fast-growing label & flexible-packaging manufacturer serving FMCG, food & beverage, logistics and e-commerce brands. We move quickly, value clear communication, and reward people who own outcomes. Duties & Responsibilities What you’ll do: - Call every new quote within parameters, confirm spec/timing/decision process, and drive to PO. - Run structured follow-ups...

A leading Cloud Solutions company is seeking a motivated Junior Technical Specialist to join their Professional Services team in Johannesburg. In this hands-on role, you'll assist with solution deployments, support integrations, and help build workflows using n8n and conversational bots. The ideal candidate should have strong knowledge in VoIP and IP Telephony technologies, excellent...

Overview The Dialler Strategy & Campaign Operations Specialist is responsible for the end-to-end design, setup, optimisation, and performance management of outbound dialler campaigns across lead generation and debt collection portfolios. This role manages all outbound dialler activity within Omni and Vicidial, ensures accurate integration and data flow into Excalibur CRM, and drives campaign...

At Voyc, we empower financial services firms to achieve better customer outcomes and stronger compliance by analysing 100% of customer interactions. Through post-call AI analysis, we surface risk, quality and performance insights early, enabling faster action and more consistent decision-making. Just as importantly, we help agents grow through clearer, evidence‑based coaching that boosts...

Listing reference: track_001556Listing status: OnlineApply by: 30 January 2026 Position summary TRACKER requires the services of a Caredesk Supervisor to ensure that Customer Experience Centre standards are maintained in a highly pressurised environment. This position is based in Tracker’s Head Office in Johannesburg. The candidate is responsible for ensuring that employees within the...

The Role: Recruiting due to growth, the individual that fits this role will be responsible for direct sales, and closing new business within our Hosted Environment. Experience with any of the following is a must Telephony, VOIP, Fibre, Network Connectivity and PABX. You must have excellent presentation skills and be able to gain business through face to face meetings. You should enjoy working...

Company Description Founded in 1965, SCG is a leading supplier of business-to-business communication products and services, focusing on delivering exceptional customer service. As a Tier 2 Internet Service Provider (ISP), the company is trusted by businesses for its robust communication solutions and reliable support. Headquartered in Alberton, SCG employs over 500 professionals across various...

Field Technician – Voice & Data Services (NxaTel) Menlo Park, South Africa | Posted on 13/01/2026 Nxatel is a Modern Unified communication platform, for Small and Medium businesses. That allows you to get local numbers from over 10+ African countries to use on any device. It’s easy to set-up you just need is 3 minutes and you gain access to the cloud phone system, virtual meetings, team chats...

Job Summary The Senior IT Infrastructure Engineer is responsible for the setup, configuration, support, and maintenance of a hybrid IT infrastructure environment, encompassing on-premises and cloud-based servers, storage, and network systems. The role ensures optimal performance, security, and availability of IT services while supporting continuous improvement through upgrades, patching, and...

Not just a job, but a career Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries. Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology,...

About the job IT Infrastructure Technical Coordinator 12 Month Contract (On-site) The IT Infrastructure Technical Coordinator is responsible for overseeing the planning, coordination, configuration, installation, and management of all network-related services within the organization. This includes LAN, WAN, Wireless, Satellite, Telephony, and related client services. The role involves...

At Voyc, we empower financial services firms to achieve better customer outcomes and stronger compliance by analysing 100% of customer interactions. Through post‑call AI analysis, we surface risk, quality and performance insights early, enabling faster action and more consistent decision‑making. Just as importantly, we help agents grow through clearer, evidence‑based coaching that boosts...

ENVIRONMENT: A leading Cloud Solutions company is on the hunt for a motivated Junior Technical Specialist to join their Professional Services team. This is an exciting growth role for candidates who want to develop their technical and integration skills in the world of unified communication, contact centers, workflow automation and AI-driven solutions. You will be assisting with solution...

About the job IM Specialist: VDN Solutions Job purpose: The role will provide support to the IM VDN tower specializing in voice and data networking. Knowledge of Internetworking, Cloud functionality, IP Telephony, Wireless networking and Network Security principles across the Clients estate. The successful candidate would be required to deliver service excellence in both daily Business as usual...

Overview ENVIRONMENT: This role is for an experienced IT Infrastructure Specialist to join a medical technology team. The position is responsible for specifying, building, and maintaining the server infrastructure for a critical, Docker-based medical web application. The engineer will ensure robust, secure, and high-availability operations within the company’s own infrastructure, leveraging a...

A leading recruitment firm is seeking an experienced Avaya Engineer (L3) in Johannesburg, South Africa. The role involves providing IT technical support to ensure teams have access to their devices and data globally. Candidates should have 6-8 years of experience, with a focus on Avaya Telephony administration, and possess strong communication skills. A self-disciplined approach and the ability...

Overview As an Avaya Engineer (L3), you will be responsible for the information technology (IT) support of our business. You will provide IT technical support to all teams within the organisation and ensure that they have access to their devices and data wherever they are in the world. You'll be able to build strong relationships with colleagues from other departments in order to share knowledge...