Support Team Manager jobs in Rondebosch

Our client has an opportunity available for a Sales Support Team Manager based in Cape Town. Requirements: - Fluent in English. - Matric - 4+ years administration in a call centre environment and call centre experience- essential. - Knowledge of sales back-end processes- essential. - Knowledge of the ISP industry and products would be advantageous. - Customer service...

Minimum Education and Experience Requirements: - High expertise in Project Management protocols. - Degree in Business Information Systems or similar. - Project Management qualification/degree. - Knowledge in Freight Forwarding Business Applications. - Knowledge in Transport Management Systems and SQL is a plus. - Understanding of Finance and related Reporting is a plus. - Experience in Freight...

We're looking for a Tech Support Team Leader to join our professional team of technical support agents for Vodacom FTTH in Cape Twon CBD. The objective of this role is to provide guidance and support to the team with regards to setting up, measuring and meeting performance targets. We are aiming for speed, efficiency, increase in quality service delivery that makes a positive impact on our...

A technology services company based in Cape Town is looking for an experienced Tech Support Team Leader to manage a team of specialists. The ideal candidate will have 3–5 years in technical support, including 2 years in a leadership position. Responsibilities include driving customer satisfaction, improving support processes, and reporting on performance metrics. This full-time, on-site role...

Role Purpose: The Support Agent Team Leader oversees the day-to-day performance of the support team, ensuring exceptional customer service, efficient query resolution, and data-driven improvement of service delivery standards across operations. Key Responsibilities: - Team Leadership: Supervise, coach, and motivate support agents to achieve individual and team performance goals. - Customer...

Team Leader Supported Hosted Employment Support people with disability in a medical packaging/quality control environment Permanent part-time (36 hrs/fortnight) role in Eight Mile Plains with independent leadership Use clean room, PPE, and quality control skills daily About the Role: Are you ready for a truly unique leadership opportunity? As a Supported Hosted Team Leader with Endeavour...

OUR HIRING PROCESS: - We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. - At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via...

About Us:The Company:Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital, collaboration and curiosity pave the way for...

Qualifications: - Matric - Electrical / Technical qualification beneficial Requirements: - Must have experience leading a Technical Team - Electrical knowledge - Instrumentation knowledge beneficial - Must be able to speak English and Afrikaans fluently Duties- Lead the technical support team- Must be highly motivated, energetic as you will be going from stores to head office- Electrical field

Responsibilities : Lead the Solutions Teams in their day-to-day prioritizationManage Demand Planning with Project teamsLead the Design and Configuration of Business Application and Report Designs.Manage the end-to-end Implementation process for specific Applications.Conduct Pre and Post Go-live Planning, taking charge of Go/No-Go decisions on Deployments.Perform Due Diligence as required.Oversee...

About the team: Fund Operations is a global team of 30 people broadly split into 5 sub teams all sharing the same core responsibility of oversight and facilitation of transfer agent activities and supporting clients who invest in their Fund Ranges. The Fund Operations team plays a vital role in ensuring efficient, compliant, and investor-focused fund administration through effective management...

A fast-fashion retail company is looking for a Store Manager in Cape Town. You will manage your own store, lead a dedicated team, and drive sales. Candidates should be passionate about fashion and possess leadership skills. This role offers significant growth opportunities including training and bonuses, and promotes a supportive and diverse workplace culture. If you have experience in a retail...

A premier wellness retreat in Cape Town is seeking an Assistant Spa Manager to support the Spa Manager in daily operations. The role consists of supervising the spa team, ensuring exceptional guest service, and driving revenue growth. Candidates should have at least 3 years of experience in a luxury spa, with strong leadership and communication skills. A diploma or certification in spa therapy is...

An international retail company is seeking a Store Manager for its Cape Town location. The successful candidate will be responsible for driving sales, managing a team, and ensuring customer satisfaction. Candidates should have a Matric certificate and a minimum of 3 years' retail experience, including at least 1 year in a leadership position. The company offers a supportive environment for growth...

Are you an inspirational leader with a proven ability to manage, motivate, and coach a team to deliver exceptional customer service across all communication channels? A Global Leader in innovative travel and insurance solutions (serving over 400 million consumers worldwide) is seeking an experienced Customer Experience Team Manager to lead their multi-channel contact centre operations. This...

Position Description: We are seeking an Information Security Team Manager to join our Information Security team and ensure that the tactical security measures for our infrastructure have the highest level of security. With a robust strategy focusing on People, Process and Technology, we believe that our culture and the quality of our people are our greatest strengths. As such, we need to employ...

Position Overview: MRI Software is seeking a highly skilled Order Management Team Lead to oversee a team of Order Management Specialists and drive accuracy, efficiency, and excellence across our Quote-to-Cash (QTC) process. This role is central to ensuring operational integrity, financial health, and a seamless experience for our Sales, Legal, and FinOps teams. If you’re a strong leader with...

Tech Support Team Leader Location: Cape Town, South Africa Job Type: Full-Time | On-site About the Role: Our client is seeking a highly skilled and motivated Tech Support Team Leader to oversee and manage a team of technical support specialists. The successful candidate will ensure the delivery of exceptional technical assistance to clients, maintain high service standards, and drive...

Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to create and deliver amazing customer experiences. Support and motivate your team to ensure they’re on track to meet client goals. Handle customer escalations, contribute to creating a positive work environment. • Leading and managing a team of Call Centre Agents to achieve client SLA requirements •...

Minimum Education and Experience Requirements: - High expertise in Project Management protocols. - Degree in Business Information Systems or similar. - Project Management qualification/degree. - Knowledge in Freight Forwarding Business Applications. - Knowledge in Transport Management Systems and SQL is a plus. - Understanding of Finance and related Reporting is a plus. - Experience in Freight...