Support Agent jobs in Western Cape

Overview We are seeking a top-performing QA Review and Submissions Agent to join our Back Office team. This is not a simple administrative role as it requires an individual with an exceptional eye for detail, uncompromising accuracy, and the ability to manage high-stakes documentation under pressure. Our Back Office consists of two divisions: - Document Collection – obtaining client documents...

A global travel company located in Cape Town is seeking a Travel Operations Agent to join their Customer Support Team. This role involves resolving customer queries via phone and chat, ensuring high-quality service and accuracy in bookings. Candidates should have at least 2 years of travel industry experience and proficiency in GDS systems like Amadeus. The ideal candidate is detail-oriented and...

Customer Support Agent - Hermanus Join a Fast-Growing Fintech Authorised by the South African Reserve Bank Hermanus, Western Cape (On Site) | R18 000 - R25 000 per month About Our Client Our client is a forward-thinking fintech company operating as an Authorised Dealer with Limited Authority (ADLA) under the South African Reserve Bank. The business delivers secure, tech-enabled financial...

A leading outsourcing services provider is seeking an experienced Customer Support Agent in Cape Town. This role involves providing tailored customer support, guiding applicants through the visa application process, and managing inquiries efficiently. The ideal candidate must be fluent in English and possess strong communication skills, with prior experience in customer service or a call center....

Our client,.calculated as a well-established and fast-growing sports betting operator , is seeking an experienced Customer Support Agent to join their Cape Town team. This role is strictly for candidates with prior iGaming or sports betting experience. If you have not worked in an onlineгээр betting, casino, or regulated iGaming environment before, this role will not be a fit. The Role You...

The Regional Product Support Agent is responsible for assisting customers with technical challenges, application navigation, and product-related queries. While daily customer walk-ins and system log-ins will be facilitated and managed by the Regional Supervisors, the technical assistance function will remain centralised from the Johannesburg Head Office to ensure consistency, quality, and...

A leading travel technology company in Cape Town is seeking a Booking Agent to handle bookings and assist guests with queries. The ideal candidate will have a strong customer service background and exceptional communication skills. This position involves managing booking processes and providing excellent customer support in a fast-paced environment. Flexible hours are required, including weekends...

A recruitment agency is seeking a Customer Service Agent in Cape Town to deliver exceptional customer service. This role involves managing calls, resolving customer queries, and ensuring product information accuracy. Candidates should have Grade 12, experience in a customer service role, and proficiency in Microsoft Office 365. The position requires flexibility with working hours, including...

A global business process management leader is seeking an Insurance Call Centre Agent for the night shift in Cape Town. The role involves handling customer calls related to policy questions, requiring strong communication skills and the ability to multi-task in a fast-paced environment. Candidates should have at least a Matric certificate and 1 year of customer service experience. This is a...

Overview At Neo Group, where passion meets purpose! As an employee-focused employer, we take pride in cultivating a dynamic workplace where your growth and well-being are our top priorities. Join us for a rewarding career journey filled with exciting challenges and endless opportunities. Elevate your career with us – your success is our success! Neo Group is seeking a motivated and...

A leading telecommunications company in Cape Town is seeking a Regional Operations Centre Agent to support operational teams. Responsibilities include coordinating maintenance tasks, updating systems, and facilitating communication among teams. Ideal candidates should possess a Grade 12 qualification or relevant experience, with strong computer literacy and 6-12 months of experience in a...

About the job Advanced Technical Support Agent Duties and Responsibilities - Perform monitoring of systems and fix potential issues or escalate where required. - Be able to perform 2nd/3rd line hosting queries and troubleshooting. - Can troubleshoot server hardware and OS software related issues. - Know how to troubleshoot basic RAID (1,5,10). - Can Perform Backup + restore of systems from...

About us 1-grid is a leading web hosting company with a well-established customer base that is passionate about delivering top-quality hosting solutions to SMEs in South Africa. We're on a mission to grow businesses online with simple and reliable products, and we're looking for a ATS Agent to join our team and help us bring our vision to life. Job Purpose Be the first line of contact for Pro...

IT SUPPORT AGENT Based: EAST RAND - Matric - 2+ years in an IT support role or service desk role - IT certifications (A+, N+, MCSA, or relevant certifications) - Telecommunication or Networks background - Solid understanding of networking principles including TCP/IP, DNS, and DHCP - Experience in troubleshooting IT related issues such as network, server, e-mail, and connectivity issues -...

PLEASE NOTE BEFORE APPLYING - This position is based in Cape Town - South Africa. - Temporary contract offered 3 - 6 months (no freelance contract or expatriation). - Minimum 2 years of experience in a similar position especially in customer service. - Fluent in written and spoken English mandatory. - Fluent in French could be an advantage. CAPAGO is a French provider of outsourcing services...

A leading recruitment agency seeks an IT SUPPORT AGENT based in East Rand. The role requires at least 2 years of experience in IT support, familiarity with networking principles, and proficiency in Microsoft 365 applications. Candidates must possess Matric and relevant IT certifications, along with excellent troubleshooting skills. The position involves working UK hours and offers a salary range...

Listing reference: track_ Listing status: Under Review Apply by: 13 August 2025 Position summary Job category: Customer Service Location: Cape Town Contract: Fixed Term Contract Remuneration: Market Related EE position: Yes Introduction Tracker requires the services of an Installation Support Agent in their Installation Logistics – Scheduling division. The candidates will be required...

A forward-thinking fintech company in Hermanus is seeking a Customer Support Agent. In this role, you will provide professional customer support through various digital channels including WhatsApp and Facebook. You will assist users with account queries, troubleshoot issues, and ensure a positive experience. Ideal candidates will have 1-3 years of experience in customer support and possess strong...

Customer Support Agent Join a High-Growth Fintech Start-Up Powering Global Payments Claremont, Cape Town | R10 000 - R15 000 | Shift-Based (7am - 3pm, 3pm - 12am) About Our Client Our client is a dynamic South African fintech company providing secure and seamless online payment solutions across diverse industries such as e-commerce and iGaming. With a focus on innovation, speed, and simplicity,...

Position summary Job category: Customer Service Location: Cape Town Contract: Fixed Term Contract Remuneration: Market Related EE position: Yes Introduction Tracker requires the services of an Installation Support Agent in their Installation Logistics – Scheduling division. The candidates will be required to ensure Customer Service Standards are maintained, solve customer queries and...