Support Agent jobs in Ethekwini

Job Specification Our Client aglobal AI talent development company is seeking a Support Agent to join their growing team. The role is critical in delivering exceptional customer experiences while ensuring smooth operational and administrative processes. Key Responsibilities - Customer Support & Troubleshooting – Respond to customer inquiries via email, chat, and helpdesk platforms (Zendesk,...

Job description Job Description We're expanding our team and are on the lookout for enthusiastic support agents to help us achieve our growth objectives. Requirements - Excellent communication and interpersonal skills. - Strong organizational skills and attention to detail, ensuring accurate reporting and pipeline management. - Relevant qualifications or experience. - Experience in IT and...

Durban, South Africa | Posted on 01/07/2026 We're expanding our team and are on the lookout for enthusiastic support agents to help us achieve our growth objectives. Requirements - Excellent communication and interpersonal skills. - Strong organizational skills and attention to detail, ensuring accurate reporting and pipeline management. - Experience in IT and support. If you're ready to...

Role Summary The Customer Support Agent is responsible for managing incoming customer interactions through calls, emails, and other communication channels. The role provides accurate information, processes orders efficiently, and ensures prompt Level 1 (L1) issue resolution across sales, technical, and operational queries. This position plays a critical role in maintaining a high standard of...

A leading recruitment agency is seeking Customer Service Agents for their Call Centre Operations in Umhlanga Rocks. Successful candidates will support international customers, manage queries, and provide excellent service. Ideal applicants should have at least 6 months of customer service experience and be comfortable with computer systems. This full-time role offers a negotiable salary along...

With teams operating across multiple countries we celebrate diversity and value what makes each individual unique. Youll be part of a supportive people-first environment that prioritises collaboration well-being and professional growthgiving you the tools to succeed and build a career with long-term opportunities. You will be working on-site from our Durban North Coast office a dynamic and...

A leading business process outsourcing company in Durban is seeking a customer service representative to deliver high-quality support to clients. The role requires a Grade 12 / Matric education and a minimum of 6 months experience in a call center, preferably with UK clients. Proficient computer skills and excellent communication abilities are essential. Join us to be part of a dynamic team and...

Providing Support to all Consumer and Corporate clients on the functionality/health of Tracker units.All queries and request will be assisted/dealt with efficiently and professional. - Provide telephonic service existing clients. - Handle after Installation product support related queries (TomTom, Empower, Skygistics and Skytrax related queries) - Liaise with internal / external clients,...

Our client has an opportunity available for an Admin Support Agent based in Pinetown. Requirements: - Matric certificate or an equivalent qualification. - Good typing skills. - Knowledge of the Labour Relations Act would be advantageous. - Knowledge of the Bargaining Council Agreements would be advantageous. - The ability to communicate in English - essential. - Ability to build effective...

A customer service provider in Durban is seeking candidates for a role in their contact centre. The ideal candidate will have at least one year of international customer service experience and excellent communication skills. Candidates must be willing to work shifts from 4pm to 2am and 5pm to 3am. The position offers a basic salary of R5500, plus additional shift allowances and potential growth...

Our Client: They engineer experiences on behalf of some of the world’s most progressive brands. As a company, they have been working towards that goal since its founding in 2000. Through evolution and acquisition, today they are a 40 000 people-strong global leader in business process outsourcing (BPO). They continue to specialize in customer experience, but their capabilities extend across...

A leading financial services company in Durban is seeking passionate sales agents to build their client base and market Old Mutual products. This role is ideal for individuals enthusiastic about making a difference in people's lives and achieving sales targets. Candidates must have a Matric certificate and digital literacy skills. The company offers training and support to help you reach your...

A leading financial services company in Durban is seeking motivated Sales Agents to build and manage a client base. Candidates should possess a Matric qualification and a passion for sales, with strong communication and numeracy skills. Experience in sales or retail is beneficial but not mandatory. Join a company dedicated to supporting your professional growth with excellent training and...

A prominent real estate agency in Durban is seeking a full-time Real Estate Agent to support clients in buying, selling, or renting properties. Key responsibilities include organizing property viewings, preparing contracts, and negotiating deals while ensuring exceptional customer service. This role demands a results-driven individual with strong negotiation and communication skills to guide...

Local Debt Collections Agent Purpose of the Job - Ensure the effective collection of outstanding debt on behalf of our client, in strict compliance with Blake and Associates’ policies, procedures, and regulatory requirements. - Follow prescribed scripts and maintain daily contact volumes to reduce arrears and meet performance targets set by management or the client. - Demonstrate urgency and...

Let's Write Africa's Story Together!Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.Your time is now with Old MutualAre you a passionate salesperson that thrives on changing lives for the better or a recent Matriculant dreaming of entering the financial services industry to start your career …. Old Mutual has something to offer you…Role Description /...

With teams operating across multiple countries, we celebrate diversity and value what makes each individual unique. Youll be part of a supportive, people-first environment that prioritises collaboration, well-being, and professional growth—giving you the tools to succeed and build a career with long-term opportunities. You will be working on-site from our Durban North Coast office, a dynamic and...

A recruitment agency is seeking a German-speaking Customer Service Advisor to work on-site in Durban. The role involves managing customer cases, ensuring excellent service, and maintaining compliance standards. Candidates must have at least 6 months of international call center experience and be fluent in German. This position offers a competitive salary and a comprehensive benefits package...

A customer service firm is seeking a German-speaking Customer Service Advisor for its Durban North Coast office. This role requires a minimum of 6 months of international call centre experience and fluency in German, both spoken and written. The company offers a monthly salary of R20,749, along with comprehensive medical aid, pension fund contributions, and ongoing professional development...

With teams operating across multiple countries, we celebrate diversity and value what makes each individual unique. Youll be part of a supportive, people-first environment that prioritises collaboration, well-being, and professional growth—giving you the tools to succeed and build a career with long-term opportunities. You will be working on-site from our Durban North Coast office, a dynamic and...