Service Support Manager jobs in Mount Edgecombe

The candidate will be responsible for systems and process management, resource management, shift management, compliance, efficiency management and service excellence. Duties and responsibilities - Ensure the accuracy of daily/weekly/monthly reporting statistics to your manager. - Ensure that resources are trained to effectively deal with account queries, audit queries, account updates and...

A dynamic retail company seeks a results-driven Store Manager in Umhlanga Rocks. This role requires a proven background in retail management and strong leadership abilities. You will drive store performance, ensure exceptional customer experiences, and foster staff development. The ideal candidate must possess excellent communication skills and a passion for retail excellence. This position...

General Product Manager The GBS Group provides sales distribution for tens of thousands of policy sales each month. Our product range aimed at the South African market spans: - Motor Products - Medical Products - App based security services - Communication Products We are looking for a General Product Manager to provide enhancement and oversight of our existing product lines with core focus...

Job Title: Customer Support Manager Location: Umhlanga, KwaZulu-Natal, South Africa (Remote or hybrid working options will be considered) Company: Playa Bets – Online Sports Betting & Casino Reports to: Operations Manager About Playa Bets Playa Bets is a dynamic and innovative iGaming company specializing in online sports betting, casino games, and virtual gaming experiences. Based in...

ROLE PURPOSE - Ensure infrastructure services are maintained and operational to service standards specified. - Maintain availability of assets and building in accordance to specified standards. - Support the planned maintenance programme in order to ensure business continuity incurs minimum downtime. - Proactively manage the maintenance process and identify potential equipment / asset failure or...

A healthcare laboratory provider in Durban is seeking a client services/switchboard operator. The ideal candidate will excel in client communication, assist with laboratory orders, and handle administrative tasks. Responsibilities include tracking lab turnaround times, educating clients, and maintaining accurate client records. This role demands strong communication, organizational skills, and...

Management Consulting Service Manager iTECH Conseil Canada Inc. Location Ottawa, ON Salary 52.50 hourly / 40 hours per week Full time Morning, Day Starts as soon as possible Languages English Education Bachelor's degree Experience 3 years to less than 5 years Work must be completed at the physical location. There is no option to work remotely. Work setting Re Location costs covered by...

Job description: Role The Customer Services Manager will have a national responsibility to manage, anticipate and improve the customer experience from CMA CGM in South Africa and Botswana. Primary responsibility entails building and managing a customer services team, which receives all import and export customer queries, and ensure resolution to customers within the agreed turnaround times....

A leading financial services provider based in Durban is seeking a Sales Support Specialist to drive brand initiatives, enhance customer service, and support sales targets. The ideal candidate should have 2-3 years of experience in a sales or retail environment, particularly focusing on Point of Sale (POS) systems. Essential qualifications include a Matric certificate, with preference for...

A financial services firm in Durban is looking for a skilled Advisory Assistant to support Advisors with client relationships and key business drivers. The role involves administration and support, with tasks including managing client queries, following up on instructions, and updating CRM systems. The ideal candidate will have strong admin skills, attention to detail, and experience in the...

IT Corporation is a leading IT systems support company committed to delivering exceptional services to our clients. Our work environment encourages collaboration and innovation, empowering every team member to thrive. We are currently hiring a skilled Desktop Support Technician to join our Service Desk IT team. Position Overview As a Service Desk Support Technician at IT Corporation, you will...

A leading customer service company is seeking a Customer Service Advisor in Durban, South Africa. The role involves providing outstanding service to customers through various channels such as phone, live chat, and social media. Candidates should have at least 6 months of experience in a travel sales role and strong IT skills. The position emphasizes multi-tasking and building customer...

1.1 PURPOSE OF JOB To contact customers and provide telecommunication services. To deal with complains and handle queries. 1.2 KEY RESPONSIBILITIES- Promptly respond to customers in an enthusiastic, courteous and efficient manner, using advanced communication skills to control a call, listen and target the objective of the individual customer- Efficiently complete customer requests and provide...

An international retail company based in Umhlanga Rocks seeks a German-speaking Customer Service Advisor. This role involves managing escalated customer issues in a collaborative environment while delivering high-quality customer support. Ideal candidates will have experience in international call centers, be fluent in German, and possess strong communication skills. The company offers...

A reputable technology services firm seeks a Senior on Premise Infrastructure and Application Support Engineer. This role offers technical support for on-premise enterprise applications, especially in the Aerospace division. Ideal candidates have 8-12+ years in application support, with strong skills in Windows/Linux servers and incident management. Effective communication under pressure is...

With teams operating across multiple countries, we celebrate diversity and value what makes each individual unique. Youll be part of a supportive, people-first environment that prioritises collaboration, well-being, and professional growth—giving you the tools to succeed and build a career with long-term opportunities. You will be working on-site from our Durban North Coast office, a dynamic and...

Senior on Premise Infrastructure and Application Support Engineer Location United States (Arizona). Top 5 Skills for Interview: Strong experience in supporting on-premises enterprise applications, hands on expertise with Windows and/or Linux servers; Application log analysis and system diagnostics; Middleware / service integrator components Expected to be fully onsite or 3 days a week at...

Kura are looking for an experienced Customer Service Advisor - UK retail campaign to join our team in Mount Edgecombe!As the UK’s largest independent outsourcing company, we create opportunities for development and progression throughout our business. We offer an industry leading salary and benefits package, a well-developed recognition programme, and loyalty awards for tenure. Our unique...

A recruitment agency is looking for a skilled IT Manager in Umhlanga Rocks, responsible for overseeing a team and managing incidents within SLAs. The ideal candidate will have a strong technical background, experience in stakeholder management, and the ability to implement process improvements. This role requires effective communication and collaboration with clients and internal teams to enhance...

About the job Infrastructure Support Engineer Key purpose: As a business, we are going through a period of Transformation and are continuing to bolster the IT function from the company's IT centre of excellence in Glasgow. Within this role, you will be involved in technical project work and support the first/second line support team; you will also be responsible for ongoing maintenance and...