Customer Support manager jobs in Mount Edgecombe

A leading recruitment agency is seeking Customer Service Agents for their Call Centre Operations in Umhlanga Rocks. Successful candidates will support international customers, manage queries, and provide excellent service. Ideal applicants should have at least 6 months of customer service experience and be comfortable with computer systems. This full-time role offers a negotiable salary along...

A leading financial services client is seeking customer support agents in Umhlanga Rocks. You will assist customers with credit card inquiries and account activations across various channels, including voice and chat. The ideal candidate will have at least 1-2 years of experience in financial services and a National Senior Certificate. Excellent communication skills, empathy, and the ability to...

Our Client: They engineer experiences on behalf of some of the world’s most progressive brands. As a company, they have been working towards that goal since its founding in 2000. Through evolution and acquisition, today they are a 40 000 people-strong global leader in business process outsourcing (BPO). They continue to specialize in customer experience, but their capabilities extend across...

Job description: Role The Customer Services Manager will have a national responsibility to manage, anticipate and improve the customer experience from CMA CGM in South Africa and Botswana. Primary responsibility entails building and managing a customer services team, which receives all import and export customer queries, and ensure resolution to customers within the agreed turnaround times....

The candidate will be responsible for systems and process management, resource management, shift management, compliance, efficiency management and service excellence. Duties and responsibilities - Ensure the accuracy of daily/weekly/monthly reporting statistics to your manager. - Ensure that resources are trained to effectively deal with account queries, audit queries, account updates and...

Job Title: Customer Support Manager Location: Umhlanga, KwaZulu-Natal, South Africa (Remote or hybrid working options will be considered) Company: Playa Bets – Online Sports Betting & Casino Reports to: Operations Manager About Playa Bets Playa Bets is a dynamic and innovative iGaming company specializing in online sports betting, casino games, and virtual gaming experiences. Based in...

The role: The Ignition Group is a proudly South African investment company focusing on Technology, Media, Telecommunications and Financial services. Our Employees are encouraged to recommend innovative business and operational ideas, and we strive to make each Employee's journey to success as exciting and engaging as possible. The Customer Care Manager takes pride in providing the best Customer...

Bring your possibility to life! Define your career with us- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To plan, manage and monitor the implementation...

Role overview: This role leads revenue and customer growth across the HORECA channel in a fast-growing FMCG business. It suits a commercially driven professional who excels at building winning sales strategies, expanding key accounts, and turning customer insight into measurable results. You’ll own strategic account development, strengthen senior stakeholder relationships, and work...

Unilever is currently hiring for a CSP Assistant Manager - Foods Function: Customer Development Reports to: CSP Manager Scope: Customer Development, South Africa Location: Johannesburg or Durban Terms & Conditions: Full time ABOUT UNILEVER With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands...

A leading customer service solutions company in Durban is seeking passionate Customer Service Representatives for a remote role. You will manage customer inquiries via various channels, support orders and returns, and provide quality responses that reflect our standards. Ideal candidates have at least 1 year of customer service experience, and proficiency in English is essential. Join a...

About the client: Our client is a professional painting company specializing in residential and commercial projects. They focus on high-quality service and excellent customer experiences. The company is seeking a proactive Customer Service Representative to manage incoming leads, support customers, and help drive bookings for painting projects. About the role: We are seeking a detail-oriented...

A leading service provider in Durban seeks a customer service representative to implement policies and ensure efficient handling of inquiries and complaints. The ideal candidate will possess strong communication and problem-solving skills, with proficiency in SAP. This role requires detail-oriented individuals capable of maintaining accurate records and fostering positive customer relationships....

Overview Our client is a fast-growing distribution and e-commerce company representing premium international Healthcare brands. They are expanding into the UK and need a dynamic, customer-facing individual to support operations. This role includes customer service, order processing, telephone support, walk-in assistance, and occasional pick-and-pack duties. The person must be friendly,...

A leading industrial solutions provider is seeking a Customer Support Agent in Durban, responsible for managing customer interactions through calls, emails, and other channels. This role focuses on providing accurate information, processing orders, and resolving issues efficiently to maintain high customer satisfaction. Candidates must have NQF Level 4 or equivalent in a relevant technical field...

Who are we? SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world's leading SaaS, software, or...

Job Description Job Overview : Are you a customer centric person, who will always put your customers first? Are you a natural-born salesperson, who has that magic touch? Well, if you answer is yes, then I am sure you will want to work for a great company with amazing benefits, then you should join our Customer Support Sales team. Job Responsibilities - Providing excellent customer service, with...

A professional painting company is seeking a proactive Customer Support Representative to manage leads and provide excellent customer service. This fully remote role involves answering calls, booking estimates, and managing CRM workflows. The ideal candidate will have over 2 years of experience in customer service and sales, possess excellent English communication skills, and be capable of...

Job Title: CRM Specialist Location: Umhlanga, KwaZulu-Natal, South Africa (Remote or hybrid working options will be considered) Company: Playa Bets – Online Sports Betting & Casino Reports to: Customer Engagement Manager About Playa Bets: Playa Bets is one of South Africa's leading online sports betting and casino platforms. We are passionate about delivering an engaging, rewarding, and...

Role Summary The Customer Support Agent is responsible for managing incoming customer interactions through calls, emails, and other communication channels. The role provides accurate information, processes orders efficiently, and ensures prompt Level 1 (L1) issue resolution across sales, technical, and operational queries. This position plays a critical role in maintaining a high standard of...