Service Desk Engineer jobs

1st Line Service Desk Engineer Be the first line of support in a fast-paced MSP environment, solving real client problems daily Cape Town (Gardens) | R25,000 R30,000 per month About Our Client A well-established Managed Service Provider (MSP) delivering responsive and professional IT support to a diverse client base. Known for combining technical expertise with excellent customer service,...

Job Title: Service Desk Engineer (Hybrid – Cape Town) We’re looking for a skilled Service Desk Engineer to join our dynamic IT team based in Cape Town. This hybrid role requires working in-office three times a week, with the flexibility to work remotely on the remaining days. Key Responsibilities: - Provide first- and second-line technical support to end users. - Troubleshoot hardware,...

Overview Hire Resolve is currently seeking a highly skilled Service Desk Engineer on behalf of our esteemed client, a leading specialist in ICT solutions. Our client excels in helping organizations design, support, and manage robust IT infrastructures that drive business success. This role offers a unique opportunity to join a dynamic team dedicated to delivering top-tier IT support and...

The role will involve administering all aspects of the organisation's environment by providing a 1st/2nd/3rd line support service for the firm globally. The ideal candidate will be required to maintain regular dialogue with clients, users, stakeholders, and vendors to anticipate potential opportunities and challenges that may arise because of global innovation and the overall needs and strategies...

Tier 2 Service Desk Engineer Location: Century City, Cape Town (On-site) Employment Type: Full-time Working Hours: (08h00 – 17h00) UK hours About Our Client Our client is an international Cybersecurity & IT Support provider offering world-class exposure, advanced technical development, and strong career growth opportunities. Their environment is fast-paced, innovative, and supported by...

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale. At New Era, you'll join a team-oriented culture that...

Are you passionate about IT support, troubleshooting, and delivering exceptional customer service? We are looking for a skilled Service Desk Engineer to join our Managed Services team. If you enjoy solving problems, working with a variety of technologies, and ensuring clients receive timely and professional support, this role is for you. What You Will Do In this role, you will support our...

Level 3 Service Desk Engineer About the Client Our client is a well -established and growing IT services provider delivering high -quality, responsive technology solutions to a diverse client base. They specialise in areas such as IT support, cloud services, cyber security, and business continuity, with a strong emphasis on reliability, security, and customer experience. The organisation places...

Job Spec: IT Engineer - Service Desk Support Job description As a member of our team, you'll have the opportunity to work with various technologies and provide exceptional service to our customers. The role will eventually become a Cape Town office-based (Century City) - for now, it will be remote. Only apply if you are looking for a long-term role/ team you can grow with and are happy to move...

We are looking for a new 2nd Line Service Desk Engineer to join our vibrant team, learn our product portfolio, and work as part of our leading supporting team to ensure our customers are getting the most from our technology. The successful candidate will be the part of the Service Desk team who are the first point of contact for our customers, resolving service desk cases and escalating when...

Join TIH, home to some of South Africa's leading financial service providers, and grow your career while being part of an organisation with purpose. Job Purpose Contributes to the organisational goals by delivering an efficient IT desktop service by supporting and resolving operational issues and suggest improvements within the parameters of the IT capabilities. Identify trends which will lead...

About our client: Our client is a global investment advisory firm focusing on long-term value creation through investment strategies. They work with a diverse group of institutional partners and pride themselves on their collaborative, sustainable, inclusive culture and performance. What you will be doing: - Provide essential 1st, 2nd and 3rd level support for end users, applications,...

It’s not just IT solutions, It’s IT global know-how! Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes. Our customers span industries and geographical regions; and our focus is to engage in the dynamics of our customers’ vertical markets;...

An established company within the financial sector is seeking to hire a highly skilled and experienced Service Desk Lead to join their team. This is an excellent opportunity for an individual with excellent verbal and written communication skills to grow their career within a reputable organisation. Your: Education: - Matric - Relevant IT diploma or degree - Minimum of 5 years helpdesk...

JOBNUMBER iOCO03470- CONTRACT TYPE Contract- CONTRACT TYPE:OnSite The Role:Our Client is looking for a Service Desk Analystwho will be responsible for providing first line technical support and customer service. A broad understanding of technical procedures and infrastructure is required. Your role will be to handle customer interactions on daily support issues whilst maintaining the set SLA...

What being part of the Sigma Family means for you:IT Service Desk Operative As the 1st Line IT Service Desk Operative, you will work with a diverse team of engineers to provide high-performance break/fix, desktop support, and IT administrative functions to the Sigma user community in both the UK and South Africa territories. This will be done through resolving allocated tickets following defined...

Synopsis- To extend 1st and 2nd level technical support to all internal stakeholders as well as customers facing problems related to hardware, software, AV, and networking.- Troubleshooting problems faced by the end-users of PCs, laptops, and mobile phones by identifying issues, analysing, and providing solutions- Develop and deploy solutions for all computer-related problems and take action to...

Why choose Logicalis? It’s not just IT solutions, It’s IT global know-how! Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes. Our customers span industries and geographical regions; and our focus is to engage in the dynamics of our customers’...

We are looking for a new 1st Line Service Desk Engineer to join our vibrant team, learn our product portfolio, and work as part of our leading supporting team to ensure our customers are getting the most from our technology. The successful candidate will be the part of the Service Desk team who are the first point of contact for our customers, answering service desk cases and escalating when...

We are searching for a Jnr Service Desk Engineer to join our team in Cape Town. Bring your IT expertise, strong relationship-building skills, and a proactive mindset to a dynamic environment. Requirements: - Higher professional education - Ability to building strong relationships with others and desire to work in a team environment - Knowledge of databases and IT systems - 2-4 years of work...