IT Service Desk Engineer jobs

A leading IT services company in Cape Town is searching for a Jnr Service Desk Engineer. The ideal candidate will bring IT expertise, strong relationship-building skills, and a proactive mindset to a dynamic environment. Responsibilities include supporting IT functions and working collaboratively in a team. The role requires higher professional education, fluency in English, and 2-4 years of...

A leading financial services provider in South Africa is seeking a Service Desk Engineer to provide efficient IT desktop support. This role involves resolving user queries, ensuring operational compliance, and fostering client relationships. Ideal candidates have at least 2 years of service desk experience and a solid understanding of IT capabilities. The position is based in Johannesburg and...

A leading IT support company in Cape Town is seeking a Tier 1 Service Desk Engineer. In this role, you will provide first-contact technical support and assist with projects to maintain stable IT environments. Candidates should have 3-4 years of IT support experience and knowledge across various technologies, including Windows and Azure. The position offers a comprehensive benefits package...

A technology solutions provider is seeking a Service Desk Engineer in Newcastle, KwaZulu-Natal. This full-time role involves providing first-line technical support and managing incidents through a ticketing system. Candidates should have at least 1 year of experience in a similar role and possess strong communication and customer service skills. Opportunities for training and internal career...

A leading financial service provider in Johannesburg is seeking a skilled IT Desktop Support professional to join their team. The ideal candidate will provide user support, resolve complex queries, and ensure high-quality service. With at least 2 years of service desk experience in a corporate environment, you will also manage internal clients and adhere to operational standards. This role offers...

A leading recruitment agency based in Northern Cape is seeking a Service Desk Support Technician. The role requires analyzing and prioritizing requests, providing hardware and software support, and ensuring timely client communication. Candidates must have relevant IT qualifications like a Higher Certificate in IT, A+ and N+ certifications, and 2-3 years of experience in a related field. Strong...

A global investment advisory firm in Cape Town is seeking an IT Support Specialist to provide first and second-line technical support. The ideal candidate should have 2-4 years of experience in IT support, emphasizing teamwork, analytical skills, and collaboration. Responsibilities include managing ticket volumes, participating in IT infrastructure migration, and ensuring excellent customer...

A leading recruitment consultancy is seeking an IT Support Technician in South Africa. The candidate will be responsible for managing ticket lifecycles, ensuring compliance with SLAs, and providing quality communication to stakeholders. Qualifications include Matric or NQF equivalent, A+ and N+, and 3+ years of relevant IT support experience. This role offers a competitive salary and potential...

Job Spec: IT Engineer - Service Desk Support Job description As a member of our team, you'll have the opportunity to work with various technologies and provide exceptional service to our customers. The role will eventually become a Cape Town office-based (Century City) - for now, it will be remote. Only apply if you are looking for a long-term role/ team you can grow with and are happy to move...

The Industrial Development Corporation (IDC) is inviting qualified and experienced IT professionals to apply for a permanent IT Service Desk Technician position based in Gauteng. This role is ideal for candidates with strong technical troubleshooting skills, customer service orientation, and experience in IT service desk environments. If you are passionate about IT support and operational...

A technology solutions provider is seeking three enthusiastic Service Desk Agents to join their IT Department. This entry-level position is perfect for individuals passionate about technology, responsible for delivering excellent technical support to internal users across different business units. Candidates should possess a Matric (Grade 12) with an IT-related certification, with effective...

A leading retail company in Cape Town is seeking an IT Service Desk Coordinator with at least 5 years of experience in a Service Desk environment. The role involves providing 2nd and 3rd line support to stores, managing escalations, and contributing to knowledge base documentation. The ideal candidate should possess strong problem-solving abilities, excellent communication skills, and a customer...

A reputable IT sourcing firm in Midrand is seeking a leader for its IT Service Desk operations. The role involves overseeing enhancements using AI, mentoring team members, and ensuring smooth service delivery aligned with business goals. The ideal candidate will have extensive experience in IT management, particularly within service desks, and robust leadership skills. This position offers hybrid...

An educational institution is seeking to hire an IT Service Desk Analyst for a permanent position across its campuses in South Africa. The successful candidate will provide first-line support and is expected to effectively triage incidents while utilizing and creating KCS articles. This role requires a commitment to enhancing user experience and ensuring technology operability within the...

An IT recruitment agency is seeking a Service Desk Consultant for a 6/12 month contract in Bethlehem. The role requires a Grade 12 certificate, A+ and/or N+ certification, and 1-3 years of experience in IT support. Responsibilities include providing first-level support, logging service requests, and ensuring exceptional customer service. Preferred qualifications include ITIL Foundation...

Requirements - Matric (Grade 12) with a basic IT-related certification or coursework (CompTIA, A+, N+ or equivalent). - 0–6 months experience in an IT support or service desk environment (graduates welcome). - Good understanding of Microsoft Office and basic troubleshooting skills. - Excellent communication and interpersonal skills. - Strong problem-solving and analytical abilities. - Ability to...

A cybersecurity and IT services provider is looking for a Tier 2 Service Desk Engineer based in Cape Town. This role involves resolving incidents from Tier 1 engineers and supporting infrastructure upgrades in a collaborative environment. Ideal candidates will have 5+ years of IT support experience and relevant certifications. This position offers the opportunity to grow within a dynamic team...

A leading development finance institution is seeking an experienced IT Service Desk Technician based in Gauteng, South Africa. This permanent role entails providing 1st and 2nd level technical support to internal stakeholders, focusing on resolving hardware, software, and networking issues. Candidates should have a relevant IT diploma, strong troubleshooting skills, and prior experience in IT...

IT Service Desk Coordinator Location: Western Cape, Cape Town Deadline: January 22, 2026 Quick Recommended Links - Jobs by Location - Job by industries We are looking for an IT‑passionate and customer service‑focused individual to join the Truworths Store Support Service Desk team. As an IT Service Desk Coordinator you will be responsible for 2nd line and 3rd line hardware and software...

A leading recruitment agency is seeking a Service Desk Consultant for a 6/12 month contract in Limpopo. The role demands experience in IT support, excellent customer service skills, and solid knowledge in Windows OS and Microsoft 365. Responsibilities include providing first-level support, managing service requests, and maintaining documentation. Ideal candidates should possess A+ and/or N+...