Service Centre Operator jobs in Mount Edgecombe

1.1 PURPOSE OF JOB To contact customers and provide telecommunication services. To deal with complains and handle queries. 1.2 KEY RESPONSIBILITIES- Promptly respond to customers in an enthusiastic, courteous and efficient manner, using advanced communication skills to control a call, listen and target the objective of the individual customer- Efficiently complete customer requests and provide...

A leading customer experience provider is looking for a Head of Operations to manage contact centre operations in Umhlanga, Durban. The candidate will lead teams, ensure exceptional customer service, and drive performance improvements across multiple industry verticals. Responsibilities include overseeing daily operations, mentoring teams, and implementing strategies for continuous improvement....

As an independent financial brokerage, our client provides a wide array of Financial Services to its Professional clients in the market including Risk, Investment, and Estate Planning. They pride themselves in providing exceptional client services unmatched within the industry. Responsibilities: - Pitch our business to potential new clients and schedule appointments with existing clients for...

Consumer Links are a global provider of Business Process Outsourcing (BPO) services with a difference. We believe that BPO should be about more than just cost savings — it should also be about driving real business value and creating lasting relationships.Purpose of the Role- Create scorecards as well as providing accurate feedback.- Listening to and assessing calls.- Report on any trends or...

Job Description: Debt Collection Agent at Daly Credit Corporation As a Debt Collection Agent in the Operations department at Daly Credit Corporation, you will play a crucial role in recovering outstanding debts from our clients. Your primary responsibilities will include contacting debtors, negotiating payment plans, and ensuring timely collection of payments. - Communicate with debtors to...

Overview R 13,000.00 - 17,000.00 (South African Rand) Raiden Global is a leading global provider of innovative solutions in the field of technology and communications. We are committed to delivering exceptional customer service and are looking for a highly motivated Call Centre Operator to join our team. Job Summary: As a Call Centre Operator, you will be responsible for handling incoming and...

At RCL FOODS we see and do things differently. We think bigger, work smarter, and collectively work as a team to achieve our ambition; MORE food to MORE people, MORE often! RCL FOODS is seeking a Customer Service Centre Team Leader to join our Vector Logistics Division. The role will be based in Durban and will report to the Customer Service Centre Specialist. The purpose of the action Key...

Functieomschrijving Data Centre Operations (KZN) LOCATION Durban, South Africa TYPE Permanent Do you want greater control over your own career? We believe this Data Centre Operations role was created for you! Please read through and apply! Data Centre Operations (DCO) person: Data Centre - manages the operational day to day tasks onsite and assists the Site Manager/ Senior Operations...

Qualifications: Grade 12 (Matric) 1 year or more call centre customer support experience Computer literate Knowledge of customer service legislation (NCA, POPIA) - Basic understanding of retail process. Responsibilities: Respond to customer queries across multiple channels. Log and update customer information accurately. Resolve account and product issues quickly and professionally. Ensure all...

Primary Purpose To accurately and efficiently process and record routine branch banking transactions. Promote and advise clients on banks products and services. Minimum Requirements Qualifications: - Grade 12 - Certificate in Banking (ideal) - FAIS RE5 (ideal) Experience- 1 year experience as a teller- 2 years' experience in a Financial Institution- Foreign Exchange experience...

The role: The Ignition Group is a proudly South African investment company focusing on Technology, Media, Telecommunications and Financial services. Our Employees are encouraged to recommend innovative business and operational ideas, and we strive to make each Employee's journey to success as exciting and engaging as possible. The Customer Care Manager takes pride in providing the best Customer...

Join Our Team as an Online English Instructor! Are you an aspiring educator ready to make a global impact from our modern Umhlanga-based centre? We’re looking for exceptional instructors who bring professionalism, empathy, and energy to every class. About The Faculty At The Faculty, we take the recruitment of our tutors very seriously. We believe that the quality of our tutors is directly linked...

Call Centre Agent - Customer Service Taxi Liveries Ontario Location: Ottawa, ON Salary: $18.00 hourly / 36 to 40 hours per week Full-time Morning, Day, Weekend Starts as soon as possible Benefits: Health benefits, other benefits Languages: English or French Education: Secondary (high) school graduation certificate Experience: 1 year to less than 2 years Work must be completed at the...

We are seeking a General Manager to ensure the overalleffective management and development of specific property assets, including theachievement of specified growth and profitability objectives and management ofsubordinates and property teams. To provide input and execute theproperty strategies related to the specific property. Responsible across allcentre operations such as but not limited to...

Key Purpose The job purpose involves daily management of telephonic claims notifications while ensuring alignment with the Amazing Service principle and program. The primary responsibility is to register all new claims by delivering exceptional service. Additionally, the role includes conducting telephonic claim audits and client surveys, as well as addressing queries related to existing...

Role Description This is a full-time, on-site role for an Inbound Call Centre Agent (Travel Service Associate) based in Umhlanga. The responsibilities include handling inbound customer inquiries related to travel services, resolving customer concerns effectively, and providing outstanding support. The role also involves maintaining product knowledge across various services and adhering to...

Kura are looking for an experienced Customer Service Advisor - UK retail campaign to join our team in Mount Edgecombe!As the UK’s largest independent outsourcing company, we create opportunities for development and progression throughout our business. We offer an industry leading salary and benefits package, a well-developed recognition programme, and loyalty awards for tenure. Our unique...

The Role: With deep roots in South Africa, our teams are delivering technology solutions to some of the largest brands across the globe enabling both consumers and business to gain competitive advantage! The Detail: The Workforce Manager will play a pivotal role in driving our contact centre operations forward, ensuring that a high level of productivity is continuously maintained by...

Location: Office-Based – Umhlanga, Durban Type: Permanent Start Date: Immediate Salary: R10 000 – R17 000 per month (depending on shift, experience and qualifications) We are seeking dynamic and highly organised Training & Development Coordinators to join our centre-based team in Umhlanga. This role blends instructional quality control with light operational oversight, ensuring our tutors...

In this role, you’ll be the person customers turn to when they need help—whether it’s a quick question about an online order or guidance with their