Reservation Agent jobs

Senior FIT & Groups Reservations Agent Pepperclub Hotel, Cape Town Reports to: Reservations Manager Pepperclub Hotel is recruiting a confident, detail-driven Senior FIT &Groups Reservations Agent to join our 5-star team. This role suits someone who thrives on complexity, manages volume calmly, and takes full ownership of group and series bookings from enquiry to arrival. About the Role You...

Reservations Agent to Cruise Line Croisieres AML Inc. Location Tadoussac, QC Salary 16.10 to 18.00 hourly (To be negotiated) / 32 hours per week Full time Morning, Day, Evening, Weekend Starts as soon as possible Benefits: Other benefits Languages Bilingual Education Registered Apprenticeship certificate or equivalent experience Experience 1 year to less than 2 years Work must be...

Are you passionate about travel and customer service? One of our international cruise line clients is looking for experienced Contact Centre Agents to join their dynamic team in Johannesburg. If you have a background in reservations, sales, or the travel industry, we’d love to hear from you! Requirements: - Matric (Grade 12) - Diploma in Travel & Tourism - Minimum 2 years of contact center...

Distinguished Estate, Hotel & Spa based close to Somerset West is seeking a capable and service-driven Reservations Agent to join their Reservations team, based at the hotel and supporting two private villa rentals within the collection. This role is ideal for someone who enjoys being at the heart of the guest journey ensuring a seamless experience from managing enquiries, converting bookings...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 09, 2026 What will I be doing? As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent...

Join the Hotel Verde Team: - Africa's Greenest Hotel requires a Reservations Agent with exceptional communication, interpersonal and organisational skills with the ability to excellent guest service. - Requirements & Details: Grade 12 & a tertiary diploma in Hospitality Management or proven track record of having received on-job training within this hospitality. Reservations is the Guests...

Additional Information Job Number Job CategoryReservations LocationCape Town Marriott Hotel Crystal Towers, Corner of Century Boulevard and Rialto Road, Cape Town, South Africa, South Africa, 7441 ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...

A dynamic and fast-paced hotel in Cape Town is looking for a meticulous and service-driven Groups & Events Reservations Agent to join their team. This role is perfect for someone who thrives in a high-energy environment and enjoys managing complex bookings with accuracy, professionalism and flair. What You'll Do - Manage incoming calls and emails, ensuring every enquiry is handled promptly and...

Our client is seeking a dynamic and customer-focused Reservations Agent to join their team. The Reservations Agent will be responsible for handling reservations inquiries, providing accurate information to guests, and ensuring seamless booking experiences. Responsibilities: - Reservation Management: - Provide personalized assistance to guests, recommending suitable accommodations based on...

Experience: - Computer literacy - Working knowledge of Microsoft suite & Google Drive - Sales and Marketing experience - Tourism/Hospitality experience - Sales and Target-driven experience Skills/Abilities: - Advanced computer skills (including Excel, Outlook, Word etc). - Ability to keep track of sales and targets. - Ability to liaise with customers, clients, agents and other departments...

JOB TITLE FTC Maternity Cover - Central Reservations Agent OVERVIEW Reservationists are front line professionals who facilitate the promotion, sales and booking of the hotel's products and services. They must have excellent communication and customer service skills. They are responsible for ensuring a seamless reservations process from start to end. All employees may be required to complete...

RESERVATION AGENT Working Hours: 17:00pm-01:00am or 01:00- 09:00am Previous Reservation / Cruise Ship / Airlines / Tourism Certificate would be a PLUS! Salary: R15000 + Incentive PC Skills would be essential Knowledge of Amadeus / Galileo packages would be a plus. Must reside within the Helderberg area Alternatively WA: 0768655884 Pay: From R15 000,00 per month Application...

Duties: Handle all reservation enquiries and bookings via phone, email, and online platforms Manage bookings for Estate Hotel & Spa and two private villa rentals Process individual, group and conference reservations accurately Capture guest details, preferences, special requests and booking notes with care Coordinate booking information with Front Office, Rooms, Sales and Operations Maintain...

New Vacancy - Reservationists Luxury Lodge Group Head Office-Cape Town Previous experience using ResRequest is non-negotiable and applicants will only be considered if they ALREADY reside in Cape Town. Requirements: - Relevant hospitality experience in a similar position - Knowledge of and experience in ResRequest - Excellent written and verbal communication skills - Attention to detail -...

Job Description Respond to communications from guests via email, telephone and any other external platforms. Create and maintain reservations, guest, and company profiles, sending of confirmation letters, requests, cancellations, and modifications and perform in a prompt and professional manner. Assisting with any other duties that might requested by senior management within the scope of...

Job Advert Summary:As a Reservationist, you serve as a frontline ambassador, responsible for the promotion, sales, and booking of the hotel’s products and services. You will ensure a seamless reservation experience from initial inquiry to confirmation, while providing exceptional customer service and supporting operational efficiency across departments Minimum Requirements: - Proficiency in...

Duties: Handle all reservation enquiries and bookings via phone, email, and online platforms Manage bookings for Estate Hotel & Spa and two private villa rentals Process individual, group and conference reservations accurately Capture guest details, preferences, special requests and booking notes with care Coordinate booking information with Front Office, Rooms, Sales and Operations Maintain...

A brilliant opportunity for an organised, energetic reservations professional who thrives in a fast paced environment and loves delivering exceptional guest service. This role is ideal for someone with strong attention to detail who enjoys managing group bookings, events and high volume enquiries with confidence. What You'll Do - Handle group, conference and event reservations from enquiry to...

POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room...

Additional InformationJob Number24199353Job CategoryReservationsLocationProtea Hotel Kimberley, The Kimberley Big Hole, Kimberley, South Africa, South Africa, 8300ScheduleFull TimeLocated Remotely?NPosition Type Non-Management --------------------------------------------------------------- Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify...