Quality Assurance Analyst jobs

The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center quality...

As a QA Test Analyst youll ensure software quality before production by designing and executing advanced manual and automated tests across products and programmes. Working closely with developers, product owners, and stakeholders, youll take a focused, methodical approach, guided by technical specs, user stories, and a broad range of testing tools and strategies. Requirements: - 3+ years...

Job Title: QA Analyst – 4-Month Fixed-Term Contract Location: Johannesburg, South Africa (Onsite – USA hours as required) Contract Type: Fixed-Term (4 months) About Us Quantanite is a global customer experience and digital solutions partner that blends cutting-edge AI with the human touch. Headquartered in London and operating across four continents, our 2,000-strong team supports some of the...

Job Overview We're seeking a skilled Quality Assurance Analyst to join a leading UK-based organisation operating across Trade and Supply Chain Finance. This is an exciting opportunity for a detail-oriented and tech-savvy QA professional to work in a dynamic environment focused on continuous integration and delivery. You'll be part of a collaborative team that embraces Agile methodologies and...

Jnr Quality/Assurance ANALYST(MUST currently work as an Analyst with Minimum 1-2 Year's experience in the FMCG Industry)- Nasrec, Jhb area (MUST stay within reasonable distance- Clearly Stipulate if your are Willing to Relocate at OwnCost on your Resume/CV**) Jnr QUALITY/ASSURANCE ANALYST -MUST currently work as an ANALYST Should you wish to relocate for this position at Own cost - Stipulate...

ABOUT THE ROLE As a Quality Assurance Analyst, you will play a pivotal role in delivering world class services to our customers. You will manage ticket chases to ensure timely and accurate updates across all tickets, contribute to our quality assurance processes, and conduct thorough ticket and call evaluations. Your strong communication skills will enable you to effectively interact with both...

Your knowledge, skills & attributesKnowledge acquired awareness and/or expertisewithin an insurance or financial services operation and within an IT role.recommendations.- Solid experience in business analysis, test design/execution and documentation.- Good experience in using technology toolset to support testing.- Solid knowledge of experience-based API integration platforms.- Familiarity with...

Joining Our Team as a Junior Quality Assurance AnalystAt SOLID, we believe in the power of quality assurance to ensure that every product we deliver exceeds our customers' expectations and our team of Quality Assurance Analysts are integral to ensure that these solutions are flawless and reliable.As a Junior Quality Assurance Analyst, you won't simply be testing software; you'll be an integral...

Hire Resolve's client is seeking a methodical and results-driven test analyst to identify and apply test procedures to ensure product quality. As a test analyst, you will be required to assess the functionality and feasibility of computer hardware and software to ensure that any flaws in the system are eradicated to provide product excellence prior to sales. To be successful as a test analyst you...

Our client in the Fintech industry is searching for QA Test Analyst to ensure software quality before production by designing and executing manual and automated tests across products and programs. The role, involves close collaboration with developers, product owners, and stakeholders to deliver reliable solutions. Key Responsibilities: - Develop and run manual and automated test cases. - ...

An impartial role focused on monitoring, scoring, and analyzing agent performance to ensure consistency, accuracy, and adherence to company policies and legal compliance standards. Tasks * Conduct objective evaluations of recorded and live calls, emails, and chat interactions using a standardized scoring rubric. * Identify and report on critical non-compliance issues and significant knowledge...

QA Analyst X 2 1-2 years of experience Age: 21 years and above Requirements:Matric with related qualification Experience in the FMCG or food manufacturing industry is essential Must be able to work in a fast paced and high performing environment Salary will be discussed in the interview and is based on experience. Job Types: Temporary, Temp to permContract length: 6 months Salary: From R8...

Duties & Responsibilities - Ensure that all response times and dates are captured accordingly and are available on the drive - Identify and escalate priority issues and table business risks trend analysis to line managers - Provide accurate feedback on progress, productivity and problems to front line teams and line managers - Make recommendations to the knowledge management team of all training...

-Key Responsibilities:- Extract requirements and tailor criteria for the testing process.- Interact with stakeholders to determine requirements.- Design a new hybrid process for testing and document Testing Process Guidelines.- Develop Testing Continuous Improvement Plan.- Create core functionality manual test scripts.- Conduct Regression testing, Functional testing, and User Acceptance testing.-...

Functional Description: As a Quality Assurance Controller, your primary responsibility will be to conduct verification, testing and reporting of data accuracy, integrity, and reliability across various research projects. You will play a crucial role in maintaining high-quality data throughout the data lifecycle, with specific focus on data collection and its output. Your efforts will directly...

We are seeking an experienced Quality Assurance (QA) Lead with strong Automation Testing expertise to join our team on a consulting engagement with a leading client in the banking sector. This role requires a hands-on technical leader who can provide guidance to the QA team while actively contributing to automation testing efforts. What you'll do: - Lead and mentor the QA team, ensuring best...

Overview Hire Resolve’s client in Appliance Manufacturing industry is urgently seeking the expertise of an experienced Quality Assurance Manager to join their team in KwaZulu-Natal. The Quality Assurance Manager will be responsible for overseeing the activity of the quality assurance department and staff. They will also develop, improve, and maintain the system of quality and reliability testing...

The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center quality...

The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our International Sales Campaigns. The QA will monitor outbound calls to assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating, and implementing quality processes and...

Quality Assurance Team Leader CallForce is an award- winning BPO service provider of innovative customized contact Centre solutions from South African to the global market. We are currently seeking a highly motivated and experienced Quality Assurance Team Leader to join our dynamic team. As a QA Team Leader, you will play a pivotal role in maintaining the highest standards of quality and...