QA Manager jobs in Durban

Responsibilities: - Regular visits to external CMT factories along with the in-house factory - monitor the quality at each production stage and report on defect findings. - Inspecting, Measuring and Submitting documentation for FF, PPS, and BPS samples - Checking PP markers before production for each style with the Cutting room Manager. - All round quality control for all styles whilst following...

An established CMT factory in the South Coast of Durban is seeking a Quality Assurer / Quality Controller Minimum Requirements - Matric - essential - Ability to read, write & count - Good understanding and communication of English - Attention to Detail Key Competencies- A Quality personnel has to maintain a right Quality Management System to ensure quality of product;- Ensure that...

The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center...

Provides a "hands-on" service in controlling deliverable documentation in Manufacturing/Production. Application Instructions:Duties and Responsibilities:Manage Documentation: Oversee the intake, handling, and storage of documentation. Document Control: Develop and implement processes for document control, ensuring all documentation meets formal requirements and standards. Review and Update:...

The role: The Quality Assurance agent is required to ensure call quality, adherences to sales conduct and provide feedback to team leaders, managers, and trainers to enhance the performance of the sales agents. This is specific to the monitoring of all calls, whether sale or non-sale, with the intent of providing feedback to stakeholders on the compliance of sales requirements to minimise...

Key Responsibilities : Technology availability, stability, and incident management - Ensure high availability of all production systems supporting operations (voice, CRM, diallers, WFM, QA tools, reporting, connectivity) - Own incident management end-to-end: triage, escalation, resolution, RCA, and preventative actions. - Maintain a live operational risk register for IT and communicate exposure...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 22, 2026 KEY PERFORMANCE AREA - Help to develop a culture of patient centred, data driven care, with high reliability of clinical processes. - Promote on-going proactive reduction of safety risks to patients in the design and redesign of organizational processes, functions and services using quality and...

Trace Manager The Trace Manager will be responsible for the operational management of the Trace Department and optimizing contactability on the dialer, through the effective use of all trace tools and available resources to achieve business goals. The effective monitoring of contactability outcomes and associate's performance to ensure the collections daily, weekly and monthly targets are...

Other Location- Durban, South AfricaLanguage- English*** Job Advert:What you’ll be doing in this role- Leading, developing and coaching a team of Quality Analysts/Team Leaders- Managing team performance in line with objectives and metrics- Delivering/overseeing QA induction training and accreditation, check the checker activity on QA and QA coaching- Leading/overseeing account Quality...

About us:HyperDev is a new developer-focused spin-out within the HyperionDev ecosystem, one of the world’s leading providers of accelerated tech education. Our mission at HyperDev is to help people Write Code Right and 10x their impact by radically improving how developers build, learn, and grow in their work using generative AI. We’re building the first tool that truly bridges the gap between...

Company Description: WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...

My client, a leading and well-known company based in Cornubia, Durban requires a competent Customer Service Specialist with experience in the Printing or Agency Industry. We are seeking a proactive and detail-oriented Customer Service Representative to provide efficient administrative and client support to the Accounts Executive and production teams. The ideal candidate will understand customer...

About the Role A leading BPO organisation is seeking an experienced and strategic Head of Talent to lead all aspects of talent acquisition, learning & development, and talent management across the business. This is a senior, hands-on leadership role responsible for shaping and delivering end-to-end Recruitment and Training strategies that support high-volume operations, leadership pipelines,...

ENVIRONMENT: PROVIDE exceptional technical customer support as the next Systems Engineer sought by a Customer Experience Tech Specialist to join its team. Your role will include Linux Server Administration, VICIdial support and configuration, Genesys Cloud CX implementation and support & Qcontact implementation and support. Applicants must have Matric/Grade 12, an IT Diploma and Certifications...

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM),...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : January 30, 2026 Job Description - RCL Foods is recruiting for a driven, meticulous, highly energized, analytical Quality Monitor within the baking business unit. - The suitable candidate will be required to effectively monitor and maintain all relevant food safety systems. To effectively monitor and maintain all relevant...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 26, 2026 Job Description We Want You: - Our Team is growing, and we need a DevOps Lead to join us in our Johannesburg office. - In this role, you’ll guide a talented Team of engineers, drive smarter automation across the business, and shape key architectural decisions that keep our software landscape future...

The role: The Quality Assurance agent is required to ensure call quality, adherences to sales conduct and provide feedback to team leaders, managers, and trainers to enhance the performance of the sales agents. This is specific to the monitoring of all calls, whether sale or non-sale, with the intent of providing feedback to stakeholders on the compliance of sales requirements to minimise...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 13, 2026 Job Description - Do you enjoy studying the finer details of a product? Are you passionate about supporting the customer experience? Does this sound like you? - We are currently looking for a Quality Technologist to join our team at Mr Price. The objective of the role of a Quality Technologist is to...

The role: The Quality Assurance agent is required to ensure call quality, adherences to sales conduct and provide feedback to team leaders, managers, and trainers to enhance the performance of the sales agents. This is specific to the monitoring of all calls, whether sale or non-sale, with the intent of providing feedback to stakeholders on the compliance of sales requirements to minimise...