qa assistant jobs in Durban

The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center...

Job Title: QA AgentsCompany: Vantage BPOLocation: DurbanJoin Vantage BPO as a QA Agent and play a pivotal role in ensuring that our customer service agents deliver the highest standards of service. In this position, you will listen to recorded calls and assess compliance with all campaigns, providing valuable feedback to enhance our team’s performance and improve customer satisfaction.- Proven...

My client, a leading and well-known company based in Cornubia, Durban requires a competent Customer Service Specialist with experience in the Printing or Agency Industry. We are seeking a proactive and detail-oriented Customer Service Representative to provide efficient administrative and client support to the Accounts Executive and production teams. The ideal candidate will understand customer...

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM),...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 22, 2026 KEY PERFORMANCE AREA - Help to develop a culture of patient centred, data driven care, with high reliability of clinical processes. - Promote on-going proactive reduction of safety risks to patients in the design and redesign of organizational processes, functions and services using quality and...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : January 30, 2026 Job Description - RCL Foods is recruiting for a driven, meticulous, highly energized, analytical Quality Monitor within the baking business unit. - The suitable candidate will be required to effectively monitor and maintain all relevant food safety systems. To effectively monitor and maintain all relevant...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : March 31, 2026 As an Engineer, you’ll support HID’s success by: - Collaborating with other teams to ensure successful delivery of products. - Participate in security reviews with the team helping to identify problem areas. - Assist in finding solutions to the identified problems. - Participate in preparing, reviewing, and...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 13, 2026 Job Description - Do you enjoy studying the finer details of a product? Are you passionate about supporting the customer experience? Does this sound like you? - We are currently looking for a Quality Technologist to join our team at Mr Price. The objective of the role of a Quality Technologist is to...

MagicOrange is a globally recognized leader in the IT Financial Management Software market, as acknowledged by Gartner. With customers and a strong presence on four continents, we are a Software as a Service (SaaS) provider in a high growth phase. Our mission is to empower individuals and organizations, making them more valuable through our innovative software solutions. Location: Durban –...

"At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." We're a market leader in Retail software environments, supporting single—or multi-branch operations for a broad range of...

Division:CMM Department:Production- Manufacturing Employment Type:Permanent Job Purpose:Coordinates and controls production activities under the supervision of the Manufacturing Manager and Head of Production. Implements the production plan and targets according to cGMP, while maintaining the highest level of Quality, Safety and Productivity. Upholds and maintains all legislative requirements...

An experienced Team Leader is required to manage and guide a team of debt removal agents to reach required sales targets. Do you have proven coaching skills and an awesome sales background? If so, this could be the position for you. What you’ll do- Leading and managing a team of Debt removal sales agents- Performance Management, coaching and developing team.- Drive staff to achieve required...

Company Description: WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...

The principal duties of the position are problem solving in the workshop and in field related calls; provide customer education on our products. Resolve priority calls from management as soon as possible.Key Responsibilities- Create solutions and resolve repairs timeously.- Action feedback timeously and accurately for customer queries.- Provide customer update on part stock availability and job...

- Maintain a friendly and organised customer service environment and ensure that client queries are handled accurately in a professional manner and that you are presentable at all times. - Assist with technical support provided by the department, both telephonic and at the counter. - Responsible for the mechanical and electronic testing and repair of all products. - Ensure that all equipment...

Key Responsibilities: - Manage full order lifecycle: briefing, sampling, costings, tech packs, orders, delivery timelines - Liaise with Buyers, QA, local and international suppliers (including China) - Track all approvals: trims, fabrics, styles, lab dips, fit and PP samples - Coordinate pricing samples and ensure all paperwork is submitted timeously - Maintain accurate shipment and delivery...

About the Role We are seeking experienced Internal Auditors to join our dynamic Call Centre division within a regulated Financial Services Provider (FSP). This role is critical in ensuring the quality, compliance, and operational integrity of our call centre activities. You will be responsible for reviewing calls, assessing documentation, conducting process audits, and ensuring adherence to...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : March 31, 2026 Role & Responsibilities: - - Collaborating with other teams to ensure successful delivery of products. - Participate in security reviews with the team helping to identify problem areas. - Assist in finding solutions to the identified problems. - Participate in preparing, reviewing, and completing project...

The Co-Ordinator will support the Style Studio department by ensuring the smooth operation of all administrative and sample preparation facilities related to products and images within the studio. They will closely collaborate with the Studio Lead, Stylists, Photographers, and Retouchers, reporting to the Traffic Lead to assist in their administrative tasks.Sources missing or required products...

Do you enjoy working in an environment that is driven by targets and has a strong focus on customer experience? Mrp money is looking for a self -motivated, passionate Collections Team Leader to join their fast-paced team. The Team Leader will be responsible for leading a team of associates to minimise bad debt write off. The key focus of this role will include motivating associates to achieve...