problem incident manager jobs in Midrand

ROLE PURPOSE The Problem Management Specialist is responsible for ensuring the consistent and reliable delivery of IT services while managing the lifecycle of all problems to improve overall service quality. This hybrid role combines service assurance oversight with proactive problem management, including monitoring service performance, managing incidents and problems, conducting root cause...

PURPOSE: To be responsible for managing the lifecycle of all problems and to prevent problems and resulting incidents from happening, to eliminate reoccurring incidents and to minimise the impact of incidents that cannot be prevented FORMAL EDUCATION: - Grade 12 - IT Certificate/Diploma EXPERIENCE: - Experience in the IT industry with specific focus on Outsourcing 3 to 5 years - Experience in...

FusionTek is a Managed Security Service Provider (MSSP) with offices in multiple US locations and team members globally. We're a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007. We're also rapidly growing and are looking for top-tier candidates who share our four core values: - We are team players,...

About us, purpose, experience and qualifications about us: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing purpose: - To ensure incident controls and processes are in place as well as recorded to minimize operational business risk impact ensuring the best possible levels of service quality, confidentiality,...

Hi, I'm Zandile Vanqa your Recruiter and guide to joining CSG. At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. Channel the power of YOU and begin the journey to becoming a CSGer. What you'll...

Key purpose: The Managed Services (MS) Operations Manager operates as part of the Global Center of Excellence and is accountable for service delivery in the CoEs in the provision of the highest level of client satisfaction and the successful continuance of business operations within the company. They assist with the planning, building and support of delivering managed services and work with...

Our client in the Manufacturing industry is looking for a results-driven Production Manager to join their team in Chloorkop, Midrand, Gauteng. In this role, you will play a key part in maximizing profitability of existing products while driving innovation and expansion within their portfolio. If you have a passion for production excellence and product development, this is your opportunity to make...

Our client based in Isando, Johannesburg is seeking a Data Centre Manager to join their team. The Data Centre Manager is the leader of data centre operations, responsible for 24x7 operations of the data centre facility, in accordance with industry best practice and company policies & standards. The incumbent manages and supervises teams of employees within the Data Centre. The role is required to...

Permanent Midrand Overview We are a Supply Chain and Sales & Merchandising partner adding value to your business through a fully integrated, temperature-controlled network in Southern Africa. But we are also more than that. We are people serving people. While we boast the best in tech and infrastructure, our people are our greatest resource. With our skilled, curious, can-do people at the...

Job Description Main Purpose of Job As a Service Delivery Manager, you will be responsible for ensuring the delivery of high-quality services to customers and play a critical role in ensuring that the services provided meet the needs and expectations of its clients. Key Performance areas - Manage delivery of services against agreed SLAs; track outputs against Service Level Agreement and...

Reporting to the Infrastructure Manager, the Asset Management Specialist’s primary purpose will be to maintain the Operator’s assets and ensure that safety, quality and performance targets are achieved. To execute maintenance policy, standards and procedures and ensure reliable and safe equipment. To ensure seamless travel for our customers that is safe, reliable, comfortable and...

Our Waste Management division is recruiting a Contract Manager.- Ensure that the service deliverable items in the SLA are met.- Ensure that all ad-hoc events are executed according to plan to ensure customer satisfaction.- Ensure that all vehicles are physically inspected weekly.- Ensure that customer queries are attended to within 24 hours.- Ensure the resolution of customer queries within 48...

Fleet Operations Manager We are a car rental company based in Johannesburg looking for a Fleet Operations Manager to work in our offices based in Halfway House, Midrand. We offer long-term rental solutions to our clients (Corporate & Individuals). We are looking for a Fleet Operations Manager who will be responsible for overseeing the day-to-day operations of our company’s fleet of...

Business unit, Department, Reporting Business Unit Operate Department Octabe Job grade S6Core DescriptionResponsible for managing and controlling the resources required to deliver the contracted services to clients, by being fully aware of the status of all services provided to the client, as well as to initiate interaction with the client for scheduled reporting, proactive incident, problem and...

Eskom Holdings SOC Ltd, a state-owned company wholly owned by the South African government, is seeking dynamic and results-oriented professionals to join our Finance Corporate Strategy Development team as Senior Advisors. In this pivotal role, you will contribute to shaping the future of energy in the nation by developing and implementing corporate strategies and scenario planning. Eskom offers...

PURPOSE: The IPC Service Introduction Manager will introduce new and changed services into multiple customer environments ensuring minimal service disruption or impact to the Customer. Lead on the design, approval, implementation, and early life support of new services, ensuring that delivery teams are trained, prepared and ready to accept new services. Provide management information on...

Contract position Minimum requirements: - Bachelors degree in Computer Science or related field required - 3 years of experience as an application developer or computer programmer - Strong project management skills and ability to work effectively with other departments. - Experience working with databases, spreadsheets, and reports is preferred. - 3 years of experience with Application...

ROLE PURPOSE The Availability & Capacity Management Specialist is responsible for the end-to-end operational execution and continual improvement of Availability and Capacity Management practices across Nexios/Clients ICT services and infrastructure. The role ensures that IT services and supporting infrastructure are available, performant, and adequately resourced to meet current and forecasted...

Maintenance Manager Job Duties: - Perform general maintenance on factory, machinery, and building (interior/exterior). - Maintain mechanical and electrical equipment according to checklists and SOPs. - Implement and manage preventative maintenance plans. - Monitor fuel levels and coordinate with contractors for after-hours/weekend support. - Respond to breakdowns, perform root cause...

Information Security Manager Responsibilities Strategic Leadership & Governance - Develop and maintain The Companys enterprise-wide cybersecurity strategy aligned with business objectives and regulatory requirements. - Establish and enforce security governance frameworks, policies, and standards. - Ensure alignment with the NIST Cybersecurity Framework (Identify, Protect, Detect, Respond,...