problem incident manager jobs in Bellville

The Incident Manager (IM) is a trusted account team member who works with our Customer Service and Support engineers and our customers to manage complex reactive support scenarios and provide insights into operational health opportunities for customer accounts. The goal of the IM is to be the customer advocate and enable resolution of Reactive Issues through the following key activities: -...

Responsibilities- Oversee daily operational activities related to High Priority incidents across the- organization.- Lead and facilitate the Incident Management review segment during the daily CAB- (Change Advisory Board) meetings.- Ensure timely communication and notification to the business regarding High Priority- service disruptions.- Review and distribute High Priority Incident reports to...

Hi, I'm Zandile Vanqa your Recruiter and guide to joining CSG. At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. Channel the power of YOU and begin the journey to becoming a CSGer. What you'll...

Job Description This is an exceptional opportunity for a Senior Business Analyst to join a global leader in software, data, and AI solutions. As part of a discovery team, you will analyse complex problem landscapes to deliver AI solutions for global blue-chip clients and governments worldwide. This role is 100% remote, offering between R1.3M - R1.4M THE COMPANY This company is a global leader...

A leading payments provider in Cape Town seeks an Intermediate SOC Engineer to manage security monitoring and incident response across their digital assets. The role requires a strong background in information security, at least three years of full-time experience, and knowledge of SIEM platforms. Candidates should be problem-solvers who are eager to learn and adapt. Join a dynamic team committed...

FusionTek is a Managed Security Service Provider (MSSP) with offices in multiple US locations and team members globally. We're a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007. We're also rapidly growing and are looking for top-tier candidates who share our four core values: - We are team players,...

A leading recruitment firm seeks a Senior Cisco Security Engineer to provide IT security support and manage network infrastructure. The successful candidate will monitor systems to safeguard against cyber threats, manage security technologies, and ensure compliance. Applicants should have at least 3 years of experience with Cisco networking technologies, strong knowledge of security architecture,...

An IT service management firm in Cape Town is seeking a Service Delivery Manager to oversee incident governance, manage stakeholder communication, and drive service excellence. The ideal candidate will have over 3 years' experience in ITSM roles, preferably with ITIL certifications, and be proficient in Jira Service Management. Candidates should be prepared for a collaborative environment,...

Redherd is partnering with a large, well-established retail group to help expand their internal cyber security operations team. We’re looking for a technically skilled Blue Teamer with strong incident response and SOC transformation experience, who’s excited about defending against evolving cyber threats and maturing detection and response capabilities. About Redherd Redherd is a specialist...

About Us Integrity360 is the largest independent cyber security provider in Europe, with a growing international presence spanning the UK, Ireland, mainland Europe, Africa and the Caribbean. With over 700 employees, across 12 locations, and six Security Operations Centres (SOCs)—including locations in Dublin, Sofia, Stockholm, Madrid, Naples and Cape Town—we support more than 2,500 clients...

Who are we?Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for education, life...

Job Summary: We are seeking a skilled and organized Administration/Night Manager to join our cruise ship team. As the Administration/Night Manager, you will oversee the night operations and provide administrative support to various departments. Your strong leadership skills, attention to detail, and ability to handle multiple tasks will contribute to the smooth functioning of the ship during...

Process: - Budgeting and Expense Control. - Input on annual expense budget. - Input on monthly, quarterly forecasts. - Variance reporting on actuals to budget and forecast. - Monthly input on expense control and cash flow requirements. - Manage & Create purchase orders on system. - Maintain stock register. - Assist in cost effective management of all soft services. Building Management and...

Overview Our client requires technical assistants to work within a 24/7 Fault Management Environment dealing with monitoring of RAN Active - Element alarming as well as RAN Environmental alarming requests, ownership of all Incidents relating to events and ensuring restoration of service, quality management and process adherence. Role and Responsibilities:A Technical Assistant is responsible for...

The Incident Manager (IM) is a trusted account team member who works with our Customer Service and Support engineers and our customers to manage complex reactive support scenarios and provide insights into operational health opportunities for customer accounts. The goal of the IM is to be the customer advocate and enable resolution of Reactive Issues through the following key activities: -...

A leading recruitment company is seeking a Principal Security Engineer to deliver enterprise-level security solutions in Cape Town, South Africa. The ideal candidate will have over 8 years of experience in information security and a strong background in SIEM/SOC technologies, vulnerability management, and firewall technologies. This role requires excellent problem-solving skills, the ability to...

Hi, I'm Zandile Vanqa your Recruiter and guide to joining CSG. At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. Channel the power of YOU and begin the journey to becoming a CSGer. What you'll...

A leading recruitment agency seeks a skilled Security Engineer (L3) in Cape Town. This role involves managing high-complexity tickets, troubleshooting advanced issues, and mentoring junior engineers. Ideal candidates will possess an advanced qualification in IT, relevant certifications, and solid experience in a medium to large ICT environment. You'll ensure operational security infrastructure...

The Incident Manager (IM) is a trusted account team member who works with our Customer Service and Support engineers and our customers to manage complex reactive support scenarios and provide insights into operational health opportunities for customer accounts. The goal of the IM is to be the customer advocate and enable resolution of Reactive Issues through the following key activities: -...

A leading recruitment agency is seeking a Security Engineer to manage complex technical issues, provide onsite support and optimize client infrastructure. The ideal candidate will have extensive experience in IT management and security certifications, along with excellent communication skills. Responsibilities include troubleshooting and providing technical leadership to ensure secure operations....